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Hotmail account cannot be added to Outlook for Android on any device, other accounts work normally

I have a personal Hotmail account that works normally in Outlook.com, Outlook for Windows, and Samsung Email. Other Hotmail accounts work normally in Outlook for Android. This particular Hotmail account cannot be added to Outlook Mobile. I have tested it…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-10T18:50:02.4366667+00:00
Lenny Fridman 0 Reputation points
accepted 2026-09-12T00:15:51.4266667+00:00
Lenny Fridman 0 Reputation points
2 answers

lost Outlook emails and calendar data after update

lost all past emails and calendar data after update

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-11T23:57:07.8433333+00:00
Eric Gray 0 Reputation points
answered 2026-09-12T00:12:58.2633333+00:00
Eric Gray 0 Reputation points
1 answer

not able to login to workday on my new mobile

I changed my mobile device and since then I am not able to login to workday on my mobile. It keeps on showing signing in message.

Microsoft Copilot | Other
asked 2026-09-10T05:09:40.04+00:00
Saxena, Alka 0 Reputation points
commented 2026-09-12T00:12:39.3966667+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator
1 answer

MacBook: Cannot select paper sizes other than Letter

In Word for Mac, I cannot change the paper size. If I select "Layout" from the heading and then select "size" the only option available is US Letter by default (there are no other options listed).

Microsoft 365 and Office | Word | Other | MacOS
asked 2026-09-12T00:11:59.5333333+00:00
DMc 0 Reputation points
answered 2026-09-12T00:12:08.7166667+00:00

AI answer

2 answers

How to clear clipboard on EDGE

I have been using cut/paste dialog on private website (UWorld.com). The clipboard is currently stuck on a single word that I can't delete. How do I clear the clipboard?

Microsoft Edge | Website issues | Windows 11
asked 2026-09-11T19:17:13.3933333+00:00
Brooks Goodgame 0 Reputation points
answered 2026-09-12T00:11:16.4433333+00:00
Clary-N 15,735 Reputation points Microsoft External Staff Moderator
1 answer

I cannot access my email on web mail or outlook app

tried incognito browser and still cant connect UTC Date: 2026-09-11T22:43:33.258Z Client Id: [Moderator note: Personally Identifiable Information removed] Session Id: [Moderator note: Personally Identifiable Information removed] Client Version:…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-09-11T23:10:45.1466667+00:00
Lisa Garcia 0 Reputation points
edited an answer 2026-09-12T00:08:50.9833333+00:00
Teddie Dang 1,265 Reputation points Independent Advisor
1 answer

I think I need to work with an agent to be able to get into my computer

I need to work with an agent to get into my computer after a normal operating system upgrade would not allow me into my computer. Windows 11. Home edition.

Windows for home | Windows 11 | Install and upgrade
asked 2026-08-31T19:07:19.1933333+00:00
Derril Wright 0 Reputation points
commented 2026-09-12T00:05:05.86+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator
1 answer

not able to install any display driver and updates are not updating

around 4-5 days back my lappy got updated automatically and when it restarted it started on low resoultion and when i tried to open the nvidia app or setting a dialog box appeared saying (you are not currently using a display attached to an nvidia gpu)…

Windows for home | Windows 10 | Windows update
asked 2026-09-01T09:10:33.5233333+00:00
supriy vishnoi 0 Reputation points
commented 2026-09-11T23:58:47.9566667+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator
1 answer

Print spooler breaks when opening Microsoft word

I've got a weird one that I can't solve and I'm hoping someone here has seen it before. On one Windows 11 PC, the Print Spooler service stops every single time Microsoft Word is opened. It doesn't matter if I open a document or just launch Word and leave…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-10T12:50:43.88+00:00
Phillipus Jonck 0 Reputation points
commented 2026-09-11T23:55:04.3866667+00:00
Xavier-D 12,600 Reputation points Microsoft External Staff Moderator
1 answer

Can't add money to child account via familysafety app or website

This has happened repeatedly over the last few months. Last time I was able to get through to actual support to get a ticket opened to unblock this, but that avenue is apparently now closed. "Contact us at Microsoft support We’re having trouble…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

195 questions
asked 2026-09-11T02:07:37.9766667+00:00
Paddy McDonald 0 Reputation points
commented 2026-09-11T23:54:17.93+00:00
Xavier-D 12,600 Reputation points Microsoft External Staff Moderator
2 answers

Embed a if formula with a sum formula

I want to embed a questions if B4 is empty return a 0 otherwise add all the correct cells in B6 thru Q6 compared to B4 thru Q4 otherwise show a 0

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-11T23:28:53.9833333+00:00
Ronnie Jordan 0 Reputation points
answered 2026-09-11T23:49:39.24+00:00
Marcin Policht 107K Reputation points MVP Volunteer Moderator
1 answer

Copilot icon missing from Outlook on Mac

Troubleshooting recommendations don't work. I'm paying for a service that I can't use. When will this be fixed and will Microsoft credit those of us that are affected?

Microsoft Copilot | Other
asked 2026-09-06T14:10:46.5866667+00:00
Connie 0 Reputation points
commented 2026-09-11T23:47:03.84+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator
3 answers

Font in my new outgoing email message is too small

I want to increase the size of the font when I try to write a new email message in Outlook

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-11T10:30:24.5566667+00:00
Joseph Chakra 0 Reputation points
edited an answer 2026-09-11T23:46:32.94+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
1 answer

Xbox Mode / Full Screen Experience missing on Windows 11 26H2 (Build 26300.9539)

Hello, I am trying to understand why Xbox Mode / Full Screen Experience (FSE) is still unavailable on my Windows 11 desktop PC. My current configuration is: Windows 11 26H2 OS Build: 26300.9539 CPU: Intel Core i5-12600KF GPU: NVIDIA GeForce RTX 3070…

Windows for home | Windows 11 | Settings
asked 2026-09-11T14:07:19.7233333+00:00
Malo-Valentin Lequy 0 Reputation points
answered 2026-09-11T23:46:10.3433333+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
1 answer

How to automatically turn ON Windows Media Player Legacy on reboot?

I use Windows Media Player Legacy (App) on Windows 11 so that I can access media from my TV and Roku (guess it streams from my PC). Occasionally when a WIndows update or reboot the Player turns OFF the streaming option..... How can I configure the…

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-10T23:52:44.5733333+00:00
Dez 0 Reputation points
commented 2026-09-11T23:43:56.5866667+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator
1 answer

how to correct overcharges

I was accidentally charged three times for subscription renewal

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T22:58:35.79+00:00
Bobby Dodd 0 Reputation points
answered 2026-09-11T23:43:02.5266667+00:00
Estrella721 45,810 Reputation points Independent Advisor
2 answers

My headphones won't connect to this laptop using bluetooth.

I have a set of headphones that connect correctly to my iPhone and other computer but not this computer. I try to connect using bluetooth. Occassionally, it detects the headphones but then i hear :lost connection. I have updated the laptop to the latest…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-09T06:00:00.7333333+00:00
Peter Jeffrey Watts 0 Reputation points
commented 2026-09-11T23:41:22.08+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator
3 answers

how to fix to view Copilot on Microsoft Outlook (New) on windows

I have a Microsoft personal plan, copilot used to work on Microsoft Outlook (New) and since last few days the copilot option is missing and I have tried multiple ways of removing account, re-install the app but still the copilot is missing. I also see…

Microsoft Copilot | Other
asked 2026-09-08T22:39:45.5633333+00:00
Ajay Talluri 0 Reputation points
commented 2026-09-11T23:40:16.0733333+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator
2 answers

How do I fix incoming emails being rejected?

Recently my outlook account online live.com has been rejecting random emails, especially, but not exclusively, verification emails. I have been notified by several businesses that my paperless billing status has been revoked because Outlook rejected…

Outlook | Web | Outlook.com | Email
asked 2026-08-21T20:07:47.99+00:00
David Jones 0 Reputation points
commented 2026-09-11T23:39:41.54+00:00
David Jones 0 Reputation points
2 answers

desktop changed and apps missing after house power shutdown

after re-starting windows 10 computer following power shutdown my desktop has changed and some apps and file shortcuts are missing. It appears that my user profile has changed. How do I fix this?

Windows for home | Windows 10 | Performance and system failures
asked 2026-08-27T22:18:48.4733333+00:00
Steve Spear 0 Reputation points
commented 2026-09-11T23:39:38.44+00:00
Steve Spear 0 Reputation points