24,542 questions
3 answers
fixing printer
how do i uninstall my printer? my printer is not working it was suggested to un install printer, install window 11, then reinstall printer
Windows for home | Windows 11 | Devices and drivers
asked
2026-09-16T18:20:34.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 44%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Elizabeth Redington
0
Reputation points
answered
2026-09-16T18:31:17.47+00:00
CrazyKats
19,840
Reputation points
Volunteer Moderator
1 answer
no puedo usar mi app de authentificator
Tengo mi cuenta de la universidad de microsoft pero cambié de dispositivo movil y ya no pueo acceder a mi app de authentificaator, y cuando le pongo "no tengo acceso" no me da ninguna otra opción!!!!
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,518 questions
asked
2026-09-16T17:07:30.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 4%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
isabella marrtinez sierra
0
Reputation points
answered
2026-09-16T18:30:48.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hendrix
1,670
Reputation points
Independent Advisor
2 answers
pc restarts from a bugcheck code
Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 8/25/2026 10:53:10 PM Event ID: 1001 Task Category: None Level: Error Keywords: User: SYSTEM Computer: …
Windows for home | Windows 11 | Performance and system failures
32,539 questions
asked
2026-08-26T05:05:52.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 76%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Billy Boswell
0
Reputation points
commented
2026-09-16T18:30:35.1833333+00:00
Billy Boswell
0
Reputation points
2 answers
I can not access Word or Excel document after installing Microsoft 365 Personal
I bought this product it shows completed and installed but i can open any of the documents, keeps telling my subscription is expired. Please assist
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,597 questions
asked
2026-09-16T17:40:44.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 17%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWD%3C/text%3E%3C/svg%3E)
Wikus Du Plessis
0
Reputation points
answered
2026-09-16T18:29:08.81+00:00
Stefan Blom
353.7K
Reputation points MVP
Volunteer Moderator
1 answer
Missing MIEE 2026-2027 Application Result Inquiry
Dear Microsoft Educator Team, I hope this email finds you well. I am writing to inquire about the status of my MIEE (Microsoft Innovative Educator Expert) application for 2026-2027. My colleagues have already received their results, but I have not…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,123 questions
asked
2026-09-16T18:10:32.97+00:00
AHMEDABDELRAHMANHAMDIIBRAHIM-1399
0
Reputation points
edited an answer
2026-09-16T18:28:42.3933333+00:00
Julian Sharp
44,031
Reputation points
3 answers
Microsoft Access Linked Table Manager - Relink No Longer Prompting for Filename
When I try to update the filename of a linked text file external data source, I am no longer getting the prompt to update the filename and it just refreshes the connection. How do I change the filename of my linked data source without having to use VBA…
Microsoft 365 and Office | Access | Other | Windows
Microsoft 365 and Office | Access | Other | Windows
A family of Microsoft relational database management systems designed for ease of use.
460 questions
asked
2026-09-15T21:08:48.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 20%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Affleck, Kellen
0
Reputation points
commented
2026-09-16T18:22:09.9133333+00:00
Affleck, Kellen
0
Reputation points
1 answer
What is the setting for Windows Update options
Is there an option to postpone an upcoming Windows 11 update? Thanks for your help, SweetTasha1
Windows for home | Windows 11 | Windows update
15,603 questions
asked
2026-09-16T17:20:43.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Phillip Richcreek
1,125
Reputation points
answered
2026-09-16T18:15:47.08+00:00
ApexNáV
370
Reputation points
2 answers
PWA application issue
I do not want to use the PWA application. How do I get rid of it?
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,647 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 44%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
0 answers
Sole Global Administrator locked out of Azure – MFA asks for 6-digit code but Authenticator only provides 8-digit code
I am currently locked out of my Azure account/tenant because of an MFA issue. I use a personal Microsoft account to access Azure and, as far as I know, I am the only administrator / Global Administrator with access to this Azure…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,271 questions
asked
2026-09-16T18:07:18.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 87%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Steven Veelaert
0
Reputation points
asked
2026-09-16T18:07:18.53+00:00
Steven Veelaert
0
Reputation points
1 answer
I paid for Microsoft 365 but I don't know what account it is assigned to
I paid for Microsoft 365 but I don't know what account it is assigned to
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,192 questions
asked
2026-09-16T17:27:47.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 74%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENJ%3C/text%3E%3C/svg%3E)
Nick Johnson
0
Reputation points
answered
2026-09-16T18:05:41.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,725
Reputation points
Independent Advisor
2 answers
unable to view my transcript or certificate on my profile
unable to view my transcript or certificate on my profile, how do I find a dedicated support that can take a look at this issue
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,123 questions
asked
2026-09-16T15:56:42.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Aliyu Abdulkareem
0
Reputation points
answered
2026-09-16T18:01:18.39+00:00
Julian Sharp
44,031
Reputation points
2 answers
How do I retrieve my past certifications going back to 1990?
I have several Microsoft Certifications going back to 1990 - 2018 I need to validate with potential employer. How do I locate these being so old? I cannot seem to find anything on learn.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,123 questions
asked
2026-09-16T16:11:15.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 39%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
DAVID COOK
0
Reputation points
answered
2026-09-16T18:01:03.65+00:00
Julian Sharp
44,031
Reputation points
1 answer
Certificate required for Get Started with Microsoft 365 Copilot
Advice me and help me on how to complete the Microsoft 'Get Started with Microsoft 365 Copilot' in order for me to get the certificate which I need to send on to my company in order to obtain Copilot 360. I may need to proof that I need the following…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,123 questions
asked
2026-09-16T10:38:34.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 80%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
Van Niekerk, Wilmé (Bilfinger)
10
Reputation points
commented
2026-09-16T17:57:34.0133333+00:00
Julian Sharp
44,031
Reputation points
1 answer
Backup/Export a SQL Server DB from Data Factory - How to guarantee that the real data was backed up?
Temos algumas instâncias on-prem em nosso DC que possuem DBs principais. Estas DBs eram usadas como fontes por vários ETLs e pipelines dentro do Azure Data Factory para alimentar outra SQL DW DB dentro do Azure de 580GBs de tamanho. Esta DW DB era…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,817 questions
asked
2026-09-16T17:23:33.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 33%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Antonio Abreu
0
Reputation points
commented
2026-09-16T17:54:49.3333333+00:00
Antonio Abreu
0
Reputation points
1 answer
I keep getting locked out without even putting in a bad password.
This has happened twice where I try to log into my user, but then it says “The referenced account is currently locked out and may not be logged on to”. What makes this confusing and scary is that I haven’t typed out a bad password. The latest time that…
Windows for home | Windows 11 | Accounts, profiles, and login
10,192 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 49%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
2 answers
unable to login to my outlook
My outlook account is blocked. How can I access it again ?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,005 questions
asked
2026-09-16T17:09:43.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 23%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
shahbaz akbar
0
Reputation points
answered
2026-09-16T17:50:41.41+00:00
paulr0511
48,725
Reputation points
Independent Advisor
1 answer
How to recover an account that a child account is linked to?
I have 2 Microsoft accounts.1 was created to link a child's account for school. Second account was created after not being able to "find" the details of the first one, of which the child account is linked to. I cannot unlink the child's account…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,192 questions
asked
2026-09-16T11:58:08.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 87%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Ntombenhle Mthembu
0
Reputation points
answered
2026-09-16T17:50:36.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
5,630
Reputation points Microsoft External Staff
Moderator
1 answer
Signing into the authenticator app
Hello. I am having issues signing into the app. I have already signed in before, but now I have to sign in again. BUT, when I am trying to sign in on my mobile device, it wants me to confirm with af code, ON MY MOBILE DEVICE, which is not possible…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,542 questions
asked
2026-09-16T16:22:33.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 85%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Maja Windahl Grøndal
0
Reputation points
answered
2026-09-16T17:44:27.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Levi Cornwell
255
Reputation points
2 answers
URGENT: Blocked Tenant Due to Billing Loop — DPT and Billing Teams Dropping Hand-offs (Ticket #2608<***removed PII***>)
Our primary production tenant has been suspended due to an outstanding invoice. Because the tenant is in a deactivated/deauthenticated state, the Data Protection Team (DPT) cannot verify our identity and tells us to speak to Billing. However, the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,271 questions
asked
2026-08-27T00:10:53.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 74%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lance Payne
0
Reputation points
edited the question
2026-09-16T17:41:11.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra T
0
Reputation points Microsoft External Staff
Moderator
1 answer
unable to change folders on Xbox app and Microsoft store
When trying to download minecraft I am told to change my drive on the microsoft store, only for it to never accept/save my changes. On the Xbox app, there's a similar issue where it doesn't accept the "XboxGames" folder. in fact when i…
Windows for home | Windows 11 | Microsoft Store
3,358 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 37%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 28.999999999999996%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)