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Update KB5120998 seems to be causing issues with Corel Visual Studio

Windows recently updated my software with the following 3 items KB5129195, KB5124008, KB5126052. After doing so my Corel Visual Studio exe no longer runs, i.e. when you look at task manger it states "Disabled", if I run it as Administrator it…

Windows for home | Windows 11 | Apps
asked 2026-09-15T15:15:40.9533333+00:00
Howard Smith 0 Reputation points
commented 2026-09-16T13:48:01.55+00:00
Carl-L 22,905 Reputation points Microsoft External Staff Moderator
3 answers

Renewed 365 Suite directly with Microsoft. Was successful in updating Excel, but will not let me activate Word or Powerpoint

Was successful in activating Excel but when trying to activate Word or Powerpoint the prompt says I need Sonoma 14.0. I have Ventura 13.78 and my IMAC says software is up to date. Cannot load Sonoma 14.0. My IMAC is 5k , 27 inch 2017. What do you…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-15T21:45:01.2633333+00:00
edward viltz 0 Reputation points
answered 2026-09-16T13:45:49.81+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
2 answers

Subject: Feature Suggestion: Add to Microsoft Rewards Catalog

Subject: Feature Suggestion: Add to Microsoft Rewards Catalog Dear Microsoft Rewards Team,I am an active user of the Microsoft Rewards program and thoroughly enjoy earning points through Bing, Xbox, and daily tasks.I am writing to…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,434 questions
asked 2026-09-16T02:25:16.6066667+00:00
Vaibhav Gadhe 0 Reputation points
edited an answer 2026-09-16T13:45:24.6366667+00:00
Vikki-T 11,235 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Microsoft 365 on new computer

my new computer doesn't recognize my 365 license cannot access any microsft apps #365

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-16T12:26:36.2+00:00
Linda Roszak Burton 20 Reputation points
recommended 2026-09-16T13:43:31.82+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer

Locked out of My Tenant. I am the only Global Admin

Hello Team, I have a Microsoft Tenant with Business license. Recently i had issues with my phone and had to reset. As part of it, i lost MFA configurations on my phone. Due to this, i have lost access to my Tenant. I am the only Global Admin for the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T12:40:20.73+00:00
Praveen Kumar H S 0 Reputation points
edited the question 2026-09-16T13:42:32.54+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
1 answer

Useless rewards team support

To preface I've been using MS Rewards for a LONG time. I've never once had an issue, I've accumulated and redeemed well over a million points in that timeframe. Last week I had an issue where the Bing app daily check-in gave me the 50 points for checking…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,434 questions
asked 2026-09-16T11:58:57.5233333+00:00
Will Lyon 21 Reputation points
answered 2026-09-16T13:41:27.46+00:00
Onyx Is here 4,935 Reputation points Independent Advisor
1 answer

How to transfer Office Home & Business 2024 license to another user

I have activated a Office Home & Business 2024 license under my personal Microsoft account in my previous company. Now that I have left the company, i would like to transfer this license to another staff so that they can continue to access to this…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T09:10:50.1366667+00:00
Chow Hiang Ang 0 Reputation points
answered 2026-09-16T13:40:41.4866667+00:00
Chloe-V 13,450 Reputation points Microsoft External Staff Moderator
0 answers

Azure for Students subscription not provisioned after verification

Hello Microsoft Support, I am trying to activate Azure for Students using my college email. My student verification/sign-in is successful, but the Azure for Students subscription has not been provisioned. Azure Portal shows No subscriptions and No…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,384 questions
asked 2026-09-16T13:39:19.9566667+00:00
ranjith gumpili 0 Reputation points
1 answer

Microsoft rewards account suspended!!!

So my rewards account has been suspended for no reason I'm sure I've been trying to unlock it or just get any support help for hours now EVERY SINGLE LINK I've found just rolls back to the rewards page and that would be fine except every time the page…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,434 questions
asked 2026-09-11T01:07:01.47+00:00
Thegr8melinko 0 Reputation points
commented 2026-09-16T13:33:55.59+00:00
Vikki-T 11,235 Reputation points Microsoft External Staff Moderator
1 answer

Incorrect blocking of an email sender

Hi, I have an email contact that has all their emails to me bounce with a reason given that I have marked them as spam. I have added them to safe senders and checked that I have not blocked them but I still do not get their emails. They are in my…

Outlook | Web | Outlook.com | Email
asked 2026-09-16T12:15:32.3766667+00:00
Bob D'cruz 0 Reputation points
commented 2026-09-16T13:28:18.7533333+00:00
EmilyS726 269.5K Reputation points Independent Advisor
3 answers

how do i reinstall Outlook only for a pc

need to reinstall outlook but not the res t of the office suite

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-05T22:40:37.46+00:00
Phil walker 0 Reputation points
commented 2026-09-16T13:27:38.5466667+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer

HOW TO DOWNLOAD THE E-FAPIAO

Hi, I requested the efapiao back on July but did not receive it nor able to download it. I have attached a screenshot. Pls kindly help on this issue. Thank you. Zhang

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-10T03:21:59.2433333+00:00
Zhang 0 Reputation points
commented 2026-09-16T13:18:02.6933333+00:00
Carl-L 22,905 Reputation points Microsoft External Staff Moderator
2 answers

helpp me pleaseee

Subject: URGENT – Sole Global Administrator locked out by MFA Hello, I am locked out of my Microsoft 365 Business tenant for Maison Y. My administrator account is: [Moderator note: Personally Identifiable Information removed] @MaisonY.onmicrosoft.com I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T12:49:04.8133333+00:00
Yasmine Elghali 0 Reputation points
edited the question 2026-09-16T13:15:41.2366667+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
2 answers

How to report phishing emails when we dont have email header file and images

Hi Team, I wanted to report [Moderator Note: Personal Info Removed]@spiceimporter.com, where the sender is impersonating an organization and sending fraudulent emails. We are currently reporting these cases to ******@outlook.com because the domain uses…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T08:42:51.64+00:00
kadali kishore 0 Reputation points
answered 2026-09-16T13:12:08.3833333+00:00
Chloe-V 13,450 Reputation points Microsoft External Staff Moderator
3 answers

Over billing of my subscription

For the last couple of months, my account has been charged twice within the month. There have been two charges of $9.99 on my account, and I haven't been able to speak with anyone concerning this matter. I would like my subscription resume, but not…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T12:32:10.02+00:00
lamontte hamon 0 Reputation points
answered 2026-09-16T13:05:17.96+00:00
DaveM121 936.1K Reputation points Independent Advisor
2 answers

I purchased office 2024 home and installed it on my mackbook, but not able to edit in excell

I purchased office 2024 home and installed it on my mackbook, but not able to edit in excell.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-16T12:10:59.92+00:00
Sachin Kaushik 0 Reputation points
answered 2026-09-16T12:47:51.2266667+00:00
TaoLi 113.7K Reputation points Independent Advisor
1 answer

Multiple 365 accounts need to close and amalgamate

I am in my family sharing 365 account and log in through my gmail e-mail address however when I open outlook it shows my e-mail address as a really weird e-mail address (loads of random letters and numbers followed by @outlook.com. I want to use my gmail…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-16T11:59:11.7833333+00:00
louise allott 0 Reputation points
answered 2026-09-16T12:34:05.59+00:00
TaoLi 113.7K Reputation points Independent Advisor
2 answers

NEW OUTLOOK START UP PROBLEM

NEW OUTLOOK STARTS BUT ONLY DISPLAYS AN ENVELOPE WITH A LETTER POPPIN IN AND OUT

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-16T11:57:41.51+00:00
Jan Matthews 0 Reputation points
answered 2026-09-16T12:32:53.82+00:00
SD - IA 180.1K Reputation points Independent Advisor
1 answer

Live Agent for XBOx

Does Microsoft have live agents or is it all AI based. Someone used my Credit card. Which has caused me to have unpaid bills and insufficint bank. I am not going to wait a month for someone to call me. I want to speak to a live agent

Azure Analysis Services
Azure Analysis Services

An Azure service that provides an enterprise-grade analytics engine.

512 questions
asked 2026-09-16T12:28:13.6633333+00:00
Tonya Jones 0 Reputation points
answered 2026-09-16T12:28:26.01+00:00

AI answer

2 answers

how can i get my stolen account back?

hey i tried everything to get my account back i filled the account recovery form and i did put everything i remember and it still says i didn`t provide enough info is there a way i can email Microsoft support and i will provide what needed to prove that…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T11:45:25.7466667+00:00
Hamdi Ratrout 0 Reputation points
edited an answer 2026-09-16T12:26:13.3733333+00:00
GsN5034 - IA 77,820 Reputation points Independent Advisor