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Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I understand that you would like the company to continue using the Office Home & Business 2024 license after your departure.
Office Home & Business 2024 is a one-time purchase linked to the personal Microsoft account used during activation. It cannot be reassigned through the Microsoft 365 admin center like a business subscription license.
Microsoft’s published guidance specifically states that transferring the license to another person is available to users in the European Economic Area, subject to applicable law and verification by Microsoft Support. Since your eligibility may depend on the region and license terms, please contact Microsoft Support to confirm whether the ownership can be transferred. Transfer your Office license to another device or another person
- Go to Contact Microsoft Support.
- Select Show expanded list of products.
- Select Outlook > Get Home support.
- Enter Outlook live chat, then select Get Help > Contact Support.
- Sign in with the affected account. If that is not possible, use another Microsoft account to view the available support options.
- Ask our Support Assistant > Type "Talk to live chat agent" > Contact Support
- Under Products & Services, select Other Products > Outlook, then choose Chat with a support agent in your web browser.
Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas only.
Please also uninstall Office from the previous device and do not share access to your personal Microsoft account with the other staff member.
If Microsoft Support confirms that the license cannot be transferred in your region, the company may need to purchase a new license for the replacement staff member.
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