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MS Account Hack and Primary Email Changed?

My son's windows account has had the primary email changed, I have all of the emails of the guy doing it on the 12th September. And now I have tried every recovery method but I just get "Try entering your Microsoft account again. We don't recognize…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-16T09:24:38.1566667+00:00
Craig Brandon 0 Reputation points
answered 2026-09-16T10:35:21.2666667+00:00
Ben4724 4,645 Reputation points Independent Advisor
2 answers

Page error in purchasing pl400

Hi, we will purchase PL400 but page isnt working. Please advise what we can do

Community Center | Not monitored
asked 2026-09-16T09:39:40.6+00:00
Febviel Mulleda Roldan 0 Reputation points
answered 2026-09-16T10:35:10.0533333+00:00
Julian Sharp 44,031 Reputation points
1 answer One of the answers was accepted by the question author.

Help to create a usercontrol VB.NET

I am trying to create a "Group" user control—similar to a GroupBox—that features a title and a "Launcher" button next to the title, while allowing me to add any other desired controls to the main body of the group later on the form.…

Developer technologies | VB
Developer technologies | VB

An object-oriented programming language developed by Microsoft that can be used in .NET.

2,944 questions
asked 2026-09-15T14:56:30.37+00:00
Apostolos Doudakmanis 161 Reputation points
accepted 2026-09-16T10:33:45.39+00:00
Apostolos Doudakmanis 161 Reputation points
1 answer

stop payments and get refund

I cancel my 365 subscription in July 2026, but am still getting charged £19.73 every month. Please stop taking payments and refund the last 2 month's payments.

Microsoft 365 and Office | Other
asked 2026-09-16T09:58:17.42+00:00
Philip Williams 0 Reputation points
answered 2026-09-16T10:33:01.82+00:00
DaveM121 935.7K Reputation points Independent Advisor
2 answers

Microsoft Surface Slim Pen

Microsoft Surface Slim Pen Not working pleas help for replacement or please call back its Urgent

Surface | Accessories | Surface Pen
asked 2026-09-16T09:12:55.4166667+00:00
Paras Gada 0 Reputation points
edited an answer 2026-09-16T10:30:07.19+00:00
S.Sengupta 32,541 Reputation points MVP Volunteer Moderator
2 answers

microphone not working on headset,

microphone not working on headset, can hear people but they can't hear me

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-16T09:53:57.97+00:00
Julie Smith 0 Reputation points
answered 2026-09-16T10:28:51.24+00:00
John Jefferson Doyon 88,635 Reputation points Independent Advisor
1 answer

Feature Request: "Paste Formulas Without External Links" option in Paste Special

Dear Excel Development Team, When copying cells containing formulas from one workbook to another, Excel automatically inserts the source workbook's name as an external link (e.g., =[Source.xlsx]Sheet1!A1). Currently, if the target workbook contains…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-16T08:50:22.58+00:00
Ferenc Zombori 0 Reputation points
answered 2026-09-16T10:23:26.12+00:00
riny 21,520 Reputation points Volunteer Moderator
2 answers

linking account to playstation

I am having same issue as adam stone follow linking instructions tells me I have logged in then when I click in box tells me log in failed and I may have an active account

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-15T15:42:38.79+00:00
William Anderson 0 Reputation points
commented 2026-09-16T10:21:51.61+00:00
William Anderson 0 Reputation points
1 answer

Transfer existing subscription to new account

I previously had an active Microsoft 365 subscription on a Microsoft account that was compromised. Microsoft investigated and informed me that access to that account would not be restored. The compromise was not caused by my actions, and I still have an…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-15T21:02:15.4966667+00:00
Vernon Hanwell 0 Reputation points
commented 2026-09-16T10:21:12.3733333+00:00
John Jefferson Doyon 88,635 Reputation points Independent Advisor
1 answer

random bsods???

so i had ALOT of problems with the new nvidia drivers that were released september 9th, ended up having to completley reset my pc and it took care of the bsods for a few days and now they are back, i have brand new ram 32gb ddr4, gpu isa 3060 and my cpu…

Windows for home | Windows 10 | Performance and system failures
asked 2026-09-14T23:51:30.85+00:00
Junt Polt 0 Reputation points
commented 2026-09-16T10:15:05.34+00:00
Carl-L 22,905 Reputation points Microsoft External Staff Moderator
1 answer

When I log in to xbox, it logs me out straight away

I can log in to microsoft with no problems, but when I try to log in to my xbox account it logs me out straight away. I am trying to do this on my chromebook. I have cleared the cache etc and tried logging on using a differnet browser. My son can log in…

Windows for home | Other | Gaming
asked 2026-09-14T18:28:18.37+00:00
Andrew Roberts 0 Reputation points
commented 2026-09-16T10:13:09.8633333+00:00
Carl-L 22,905 Reputation points Microsoft External Staff Moderator
2 answers

Copilot Chat unavailable on Web/Desktop but still works on Mobile

Hello, I'm experiencing an issue with Copilot. The problem affects both the web version and the Windows desktop app, but the mobile app still works normally. Symptoms: Opening Copilot shows Search instead of Chat. The New Chat option is no longer…

Microsoft Copilot | Other
asked 2026-09-14T02:34:05.3733333+00:00
Hojo Shizune 0 Reputation points
commented 2026-09-16T10:06:45.2466667+00:00
Carl-L 22,905 Reputation points Microsoft External Staff Moderator
1 answer

PlayReady SL3000 encrypted AAC has no audio / causes freezes

Microsoft Edge Version 153.0.4234.32 OS: Windows 11 build 26200.6899 GPU: NVIDIA RTX 5080 I’m debugging what looks like a Windows PlayReady / Media Foundation protected-audio issue. CANAL+ behavior: PlayReady SL3000 → 1080p available, but encrypted AAC…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-09-13T16:16:49.2266667+00:00
SpeaR 25 Reputation points
commented 2026-09-16T10:06:12.4866667+00:00
Carl-L 22,905 Reputation points Microsoft External Staff Moderator
1 answer

Unable to login as I forgot Microsoft authenticator details

I have subscription to microsoft 365 basic with a work/school account. It was created 6 months ago. Somehow MS authenticator app got uninstalled from my mobile. Now to login back it is asking for code and I am not able to generate it. I am locked out and…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T09:58:25.64+00:00
Divya Satya Koppula 0 Reputation points
answered 2026-09-16T10:05:57.54+00:00
Heimerdinger 630 Reputation points Independent Advisor
2 answers

I signed up for a free trial of Premium Copilot but it has not been applied to my laptop.

I signed up for a free trial of Premium Copilot but it has not been applied to my laptop. My laptop currently uses the profile of my old email and I used a new email for this Copilot upgrade. If this is causing the disconnect, what can I do to fix it?

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-13T04:53:05.9333333+00:00
Carlene Ryan 0 Reputation points
answered 2026-09-16T10:04:45.9666667+00:00
Alex-L 12,660 Reputation points Microsoft External Staff Moderator
2 answers

Confusion between a shared mailbox and a distribution list

Hi, in my previous workplace, about 40 of us were a part of multiple group email addresses, wherein we could send a mail using that group email address to external email adds and when anyone mailed that group, the mail would come into our inbox. Trying…

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,011 questions
asked 2026-09-15T06:45:21.52+00:00
Intertek 0 Reputation points
commented 2026-09-16T09:53:35.9133333+00:00
Hani-Ng 1,980 Reputation points Independent Advisor
1 answer

Copilot Block

Is there a way to permanently block that useless Microslop called copilot from ever being on my pc? not a single person likes or wants it.

Microsoft Copilot | Windows Copilot | App
asked 2026-05-29T21:55:58.97+00:00
Jack 5 Reputation points
commented 2026-09-16T09:52:44.9166667+00:00
asheera 0 Reputation points
1 answer

I require a Tax Invoice

I require a Tax Invoice. I am only shown an Order Overview for an Office Family subscription. Where to find a Tax invoice?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T09:50:22.0366667+00:00
Kahle 0 Reputation points
answered 2026-09-16T09:50:37.3633333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

MS Teams updates in VDI are disabling Microphone Access

We are a VMware Shop running VDI workstations. Teams is optimized via Omnissa/Slimcore. When users got the updated Slimcore-capable optimization, for some reason, Microsoft is defaulting the Security & Privacy settings for the mic on the Client side…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-13T14:51:08.9433333+00:00
Jim Bennett 20 Reputation points
commented 2026-09-16T09:49:22.46+00:00
SASTRE Alejandro 0 Reputation points
1 answer

the search bar in outlook has stopped working

The search bar at the top of Outlook calendar and email no longer works.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-27T09:49:34.62+00:00
Michael Balston 0 Reputation points
commented 2026-09-16T09:49:11.8366667+00:00
Shay 0 Reputation points