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Moving microsoft 365 from a partner direct to Microsoft

Hi there, I currently have a microsoft 365 for my business with a microsoft partner which has been suspended and I would like to transfer that service to my personal microsoft 365

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-02T12:35:45.5033333+00:00
Joe Adams 0 Reputation points
edited an answer 2026-09-16T06:01:30.41+00:00
Michelle Nguyen 1,835 Reputation points Independent Advisor
1 answer

My account has been hacked

My primary Gmail address associated with my Microsoft/OneDrive account was hacked. The attacker accessed my Microsoft account, changed my password, and added their own email address as the primary alias/recovery method. Here is the current…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-28T03:20:40.3366667+00:00
ethan 0 Reputation points
answered 2026-09-16T05:53:04.95+00:00
Hornblower409 15,825 Reputation points
1 answer

Resetting MFA

Hi Everyone, Greetings! I would like to get your input on the following scenario. One of my customers has an admin account but does not have access to it. No access to Microsoft Authenticator No registered mobile number No alternative authentication…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T06:45:56.84+00:00
Dulath Neomal Thilakarathne 41 Reputation points
edited a comment 2026-09-16T05:49:23.1433333+00:00
Jade Ng 15,775 Reputation points Microsoft External Staff Moderator
2 answers

Hacked account

Someone has hacked my account and now I can't reset my password. When it sends a code to my recovery email address or mobile number it never comes through

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T05:10:57.7366667+00:00
Keith chalmers 0 Reputation points
answered 2026-09-16T05:48:26.0666667+00:00
GsN5034 - IA 77,555 Reputation points Independent Advisor
2 answers

Critical Microsoft 365 Localization Defect: Can't change SharePoint Root Site Language After Tenant Creation - need immediate fix

Our Microsoft 365 tenant was originally created in Austria, which resulted in German being set as the default language for the SharePoint root site. However, we are a global organization with entities in many countries, and English is our primary…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-09-16T04:28:55.1133333+00:00
Svetlana Pshenichnaya 0 Reputation points
edited an answer 2026-09-16T05:46:13.04+00:00
Teddie Dang 1,365 Reputation points Independent Advisor
1 answer

micro soft office crashes immediately and asks me to repair office

Hello i am having a problem with microsoft office on my windows pc when i open any of them i receive this error " we are sorry , but power point , word has run into an error that is preventing it from working correctly powerpoint , word will need to…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-09-16T05:12:09.1566667+00:00
Abdulwahid Omari 5 Reputation points
answered 2026-09-16T05:44:54.71+00:00
DaveM121 935.1K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Fit to Printable Page in WORD

Currently Word does not have the option when printing to Fit to Printable Area. Word online offers this option, but the desktop version does not. Am I missing something?

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-15T15:25:14.1733333+00:00
Rob Holmes 20 Reputation points
edited an answer 2026-09-16T05:39:16.5366667+00:00
DaveM121 935.1K Reputation points Independent Advisor
3 answers

BGP Site to site VPN learned routes still in table despite the BGP peer down for a week

we see that the learned routes are still available with no BGP peer, this was notices as I wanted to be sure that the BGP filter on the remote end was working , We have a filter on the FortiGate this is working and confirmed by FortiGate support. The…

Azure VPN Gateway
Azure VPN Gateway

An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.

2,184 questions
asked 2026-08-18T12:52:39.9666667+00:00
Brendan Edward Richardson 0 Reputation points
commented 2026-09-16T05:34:22.14+00:00
Brendan Edward Richardson 0 Reputation points
1 answer

Unauthorised payment of subscription for Microsoft

I have purchased an HP Laptop through HP's sales website which was delivered on 9/9/26. I had just come home from having surgery and was not well enough to even open the box until the next day and only today do I feel strong enough to start setting up…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-16T04:53:55.8033333+00:00
Alex Strother 0 Reputation points
answered 2026-09-16T05:30:18.65+00:00
DaveM121 935.1K Reputation points Independent Advisor
1 answer

Windows Server, RDSH but printer are screwing up

Hello, I am looking for an official Microsoft statement, supported workaround, or confirmation of a possible regression affecting shared printers on Windows Server 2025 RDS. This is now the second time in 2026 that a cumulative Windows Server 2025 update…

Windows for business | Windows Server | User experience | Print jobs
asked 2026-09-15T15:26:21.3633333+00:00
Funck, Henrik 0 Reputation points
answered 2026-09-16T05:27:49.11+00:00
Daphne Huynh (WICLOUD CORPORATION) 1,560 Reputation points Microsoft External Staff Moderator
1 answer

I cannot use authenticator on new phone

I used to have a pixel 7, I bought an s24 and need the authenticator app to sign into work apps. The authenticator app wont work on my new phone. I don't know how to make it work. There is no clear answer I've found. I don't have access to my old phone

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-10T12:08:35.53+00:00
Bryan Hart 0 Reputation points
edited the question 2026-09-16T05:24:58.21+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
2 answers

I am unable to unblock a sender (mail not receiving from ******@nseindia.co.in)

Refer to my case no. 7108713377, problem is i am not receiving emails from a sender. while i unblocking and saving changes, the error pop up window come "could'nt save changes". please fix this issue. I want to unblock a sender name…

Outlook | Web | Outlook.com | Settings
asked 2026-09-15T05:30:56.9533333+00:00
Rajesh Bang 0 Reputation points
answered 2026-09-16T05:23:54.8066667+00:00
Hornblower409 15,825 Reputation points
1 answer

Microsoft for Startups verification failed – no support option in Preview

Hello Microsoft Team, I am using the new Microsoft for Startups Preview experience in Azure Portal. My startup verification has failed with the message: “We couldn’t verify your startup.” The portal does not provide any reason for the failure, and I…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,724 questions
asked 2026-09-16T05:23:10.7033333+00:00
Ivan Smirnov 0 Reputation points
answered 2026-09-16T05:23:29.5166667+00:00

AI answer

0 answers

Subscription not eligible for 10DLC Brand and Campaign registration - axp-communication-prod

Attempting to register a Brand for 10DLC SMS on Azure Communication Services resource axp-communication-prod (subscription AXP AI Consulting, ab3e6d2b-06ed-43f4-a2d1-964da5c9c887) in the Portal's Regulatory Documents wizard. I get "Your subscription…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,812 questions
asked 2026-09-16T04:49:10.85+00:00
Habib Khan 0 Reputation points
2 answers One of the answers was accepted by the question author.

Unable to send emails or receive

Starting yesterday I can't use my email. I'm waiting for important email regarding my employment.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-15T10:39:02.38+00:00
Gray 20 Reputation points
accepted 2026-09-16T05:13:51.7866667+00:00
Gray 20 Reputation points
2 answers

Duplicate Charges

I've cancel the subscription, but idk why the payment is made. I want to check if i have another account or need explanation details regards this payment (PII Removed).

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T03:00:01.2566667+00:00
지윤 윤 0 Reputation points
edited the question 2026-09-16T05:12:44.05+00:00
DaveM121 (2) 16,645 Reputation points Volunteer Moderator
2 answers

My Outlook email account is completely unable to receive automated verification emails from the official sender ******@oracle.com.

"Hello. My Outlook email account is completely unable to receive automated verification emails from the official sender ******@oracle.com. I have already checked my Junk folder, Deleted Items, and Recoverable Items, but nothing is there.…

Outlook | Web | Outlook.com | Email
asked 2026-09-16T02:49:26.5533333+00:00
方 南 0 Reputation points
answered 2026-09-16T05:11:45.6533333+00:00
TaoLi 113.5K Reputation points Independent Advisor
1 answer

Downgrade - Windows & SQL Server 2025 Data Centre Edition

Hi, We have purchased Windows & SQL Server 2025 DataCenter Edition running on 3Node Cluster HyperV . Now we want couple fo VMs to be dowbgraded to Windows 2022 Standard with SQL Server 2019 Standard. 2 Points we want to have calrity. 1: Can we have…

Windows for business | Windows Server | Devices and deployment | Other
asked 2026-09-15T05:36:54.6666667+00:00
Ravi Pillay 0 Reputation points
answered 2026-09-16T05:11:38.98+00:00
Daphne Huynh (WICLOUD CORPORATION) 1,560 Reputation points Microsoft External Staff Moderator
1 answer

Desperatley need live agent for fixing account hacking problem

on my other microsoft account, i logged onto my pc and opened the minecraft launcher to find out that a hacker too my account, erased my emil, and changed the password. They have full control of my account and have locked me out, but i need a live agent…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T03:55:19.74+00:00
Aditya Singamaneni 0 Reputation points
answered 2026-09-16T05:11:37.4633333+00:00
DaveM121 935.1K Reputation points Independent Advisor
2 answers

Hotmail not reaching new recipients

My hotmail emails are not reaching new recipients, even after they have verified me as a trusted sender. Why is this happening?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-16T04:24:24.1066667+00:00
Doreen T 0 Reputation points
answered 2026-09-16T05:03:22.23+00:00
SD - IA 180K Reputation points Independent Advisor