Community Center | Not monitored
Tag not monitored by Microsoft.
57,792 questions
1 answer
Can't login in azure free student account with my student mail id.
I am not able to login to student account with my university email id. Although I have already verified my student id in github student pack. I am getting error when trying to verify in azure. Whenever I try to write my university's name it gets…
Community Center | Not monitored
asked
2026-09-12T22:30:56.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 12%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Ajay Kunwar
0
Reputation points
answered
2026-09-13T09:49:35.3433333+00:00
Gérard Oomens
131.5K
Reputation points
Volunteer Moderator
1 answer
Double charge, but can not use WORD
Hi there, I purchased Microsoft 365 family at 22/08/26, but later I noted APP store charge me again, so I asked for the refund from Apple store which I already got it, but currently my WORD is not working, stated expired need to renew, so kindly fix that…
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
411 questions
asked
2026-09-13T09:06:26.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 93%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Songlin Guo
0
Reputation points
answered
2026-09-13T09:39:09.2333333+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
3 answers
Wallpaper keeps changing.
Recently I was changing my wallpaper and I changed my mind so I changed it back to the original Windows wallpaper and after a few seconds/minutes it keeps changing back to the one I tried but didn't like it, I've tried a lot of things and double checking…
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked
2026-09-13T08:14:14.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 26%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dawid Czajczyk
0
Reputation points
edited an answer
2026-09-13T09:31:54.36+00:00
GsN5034 - IA
76,895
Reputation points
Independent Advisor
2 answers
Failure of updates KB5126052 & (KB5124008) (26200.9445) now microsoft apps won't work.
My computer is unable to complete the two updates listed above and comes up with installation error code 0x800706ba and 0x800706be. Since it has been trying to do these two updates I am unable to access any of my Microsoft apps. Edge opens for a few…
Windows for home | Windows 11 | Windows update
15,500 questions
asked
2026-09-11T22:52:10.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 63%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sylvia Schmolling
0
Reputation points
commented
2026-09-13T09:31:51.93+00:00
Sylvia Schmolling
0
Reputation points
1 answer
Claude Connector for Microsoft 365
Hi, I logged in Microsoft 365, I launched the Claude Connector, but Microsoft does not recognize my Account M365. What to do ?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,109 questions
asked
2026-09-13T08:39:09.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 15%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Giuseppe Lovecchio
0
Reputation points
edited an answer
2026-09-13T09:23:40.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
37,661
Reputation points
Independent Advisor
1 answer
Can Microsoft sue McAfee for unauthorised breaches and misuse of name?
McAfee popups keep occurring and misleadingly quoting Micosoft Defender as the identifier of several viruses quoting "win32exe. I looked at the suggested "fixes" for this -none works for me. Since several fixes are listed on the internet…
Windows for home | Windows 11 | Security and privacy
8,683 questions
asked
2026-09-13T08:45:51.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN0%3C/text%3E%3C/svg%3E)
NeilFitzjames-0675
0
Reputation points
answered
2026-09-13T09:20:35.0633333+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
3 answers
Microsoft BitLocker recovery key
My PC showed a dark screen after signing in. However after going thru all the necessary ways to get the screen back, I got stuck on Microsoft BitLocker recovery key. I do not remember this unique 48-digit numerical password. How can I know. Many…
Windows for home | Other | Recovery and backup
671 questions
asked
2026-09-13T08:34:06.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 78%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Nick Fernandes
0
Reputation points
answered
2026-09-13T09:07:09.3333333+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
3 answers
when I try to open a document there is a message preventing me
Why is there a message when I try to open a document: ' Word has run into an error that is preventing it from working correctly'
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,728 questions
asked
2026-09-13T08:33:11.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 48%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Brian Lambert
0
Reputation points
answered
2026-09-13T09:05:02.3866667+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
LOST MEDIA FOUND
I found that in Search (IN C:\Windows) It that even lost media?
Windows for home | Windows 11 | Files, folders, and storage
11,694 questions
asked
2026-09-13T07:51:12.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Duy Nguyễn
245
Reputation points
accepted
2026-09-13T09:04:04.1233333+00:00
Duy Nguyễn
245
Reputation points
1 answer
can't access my account
Hello, Please I need help to open a ticket for my case. I changed the phone, and I can't access the admin portal anymore. Here in Saudi Arabia, the support is very bad and the AI they are using to answer the phone is very ugly. Please can someone…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,026 questions
asked
2026-09-13T08:21:09.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 46%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Naif
0
Reputation points
answered
2026-09-13T08:59:40.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
1,510
Reputation points
Independent Advisor
2 answers
Second internal hdd-its capacity decreased for no apparent reason
My laptop has two internal drives an ssd that installed the programs and os and a hdd that i use for saving documents and media files.The hdd had capacity 41 GB at last Sunday 6/9/20206 and now have 35 gb wihtout download any large file.Do you what…
Windows for home | Windows 11 | Settings
10,068 questions
asked
2026-09-10T06:14:05.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 51%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Βασίλης Νικολόπουλος
75
Reputation points
commented
2026-09-13T08:59:25.0966667+00:00
GsN5034 - IA
76,895
Reputation points
Independent Advisor
2 answers
Request to Recover My Lost MTA Certificate / Access to Old Certification Record
Hello Microsoft Credentials Support Team, I would like to request assistance in recovering my Microsoft Technology Associate (MTA) certification record/certificate. I previously obtained an MTA certification, but I no longer have access to the email…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,792 questions
asked
2026-09-13T03:35:36.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 57.99999999999999%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
AYUNDA LINTANG MEILANI
0
Reputation points
answered
2026-09-13T08:56:47.0866667+00:00
Julian Sharp
43,066
Reputation points
1 answer
Uninstall/Reinstall Microsoft 365 Personal
I have Error Code 0xc000007b. How do I Uninstall and Reinstall Office
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,467 questions
asked
2026-09-13T08:21:13.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 66%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sean Godfrey
0
Reputation points
answered
2026-09-13T08:53:48.5633333+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
0 answers
Azure wants 6 digits code but Authenticator generates 8 digits Details
I'm trying to login into my Azure account but it wants a 6-digit code from Microsoft Authenticator but Authenticator generates a 8-digit code. I tried to remove my account from Authenticator, remove and create password, turn on and off 2-factor…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,186 questions
asked
2026-09-13T08:51:06.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 84%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alex Cynyca
0
Reputation points
asked
2026-09-13T08:51:06.43+00:00
Alex Cynyca
0
Reputation points
2 answers
My Location
When I ask to find my Location..It gives an address states away where I've never been. I don't know if I'm being hacked or what.
Windows for home | Windows 11 | Accounts, profiles, and login
10,052 questions
asked
2026-09-13T08:05:29.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 69%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Barb Giambrone
0
Reputation points
answered
2026-09-13T08:40:00.1633333+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
2 answers
Account Hacked
My account has been hacked and the credit card linked to it has started to be charged by Microsoft for some thing. The credit card company are telling me I need to speak with Microsoft but I can’t get through to anyone and I’m waiting on a response via…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,087 questions
asked
2026-09-13T07:22:37.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 24%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jonathan Haggarty
0
Reputation points
commented
2026-09-13T08:23:32.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
10,905
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Can I delete the registry key under Software\Microsoft\Registration?
I just deleted some of the subkeys in the folder under Software\Microsoft\Registration because they were for a deleted app that was still showing up in File Explorer under Open With. Can I delete the parent folder, Registration?
Windows for home | Windows 11 | Settings
10,068 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 44%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
3 answers
Microsoft Rewards and Email change related.
**So i would like to keep things pretty straightforward. I lost access of the email id with which this very account of mine was made. The phone which this one is logged in, is dead and not working anymore. And i have around 31k MS REWARDS points, so is…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,331 questions
asked
2026-09-13T04:47:50.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 44%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
Naman Gladiator007
0
Reputation points
answered
2026-09-13T08:14:00.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here
4,850
Reputation points
Independent Advisor
2 answers
Recover my MS surface laptop studio
I have a MS Surface Laptop Studio and it runs all kind of login issues these day. After working with MS support, it ended up starting up with "Boot error: Couldn't find a bootable operating system. Check the boot configuration to try to fix this:…
Windows for home | Windows 11 | Recovery and backup
5,764 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 14.000000000000002%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXW%3C/text%3E%3C/svg%3E)
2 answers
my account says it isn't active
I have a microsoft account that I have used for several years and am billed for monthly, currently my account won't let me do anything but view documents. This problem has just started in the past few weeks, it has occurred in excel and word. I have…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,049 questions
asked
2026-09-10T03:36:03.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 17%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
matt nelson
0
Reputation points
commented
2026-09-13T08:12:32.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
26,665
Reputation points Microsoft External Staff
Moderator