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3 answers

Mouse moving on own

Mouse is constantly twitching and moving and jumping around. Very hard to hover over something specific to choose as is constantly moving/jumping around.

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-14T16:26:18.76+00:00
Powell, Caitlin [ISLH] 0 Reputation points
answered 2026-09-14T17:04:27.4733333+00:00
DaveM121 936.1K Reputation points Independent Advisor
0 answers

Formal Complaint and Request for Refund of Microsoft Copilot Subscription Fees

Subject: Request for Refund of Microsoft Copilot Subscription Due to Repeated Service Deficiencies To Microsoft Customer Support / Customer Relations Team Subject: Formal Complaint and Request for Refund of Microsoft Copilot Subscription Fees Dear…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-14T16:26:05.4366667+00:00
edited the question 2026-09-14T16:28:28.0233333+00:00
3 answers

Why isn't the Microsoft Access software available on macOS?

I am a student currently and I need the application to further my data analysis work, and I cannot download the software due to some reason and I would like to know why I have to have a running Windows device to have access to Microsoft Access. I don't…

Microsoft 365 and Office | Access | For education | Other
asked 2026-09-14T16:19:48.21+00:00
Habibat Balogun 0 Reputation points
answered 2026-09-14T17:08:13.05+00:00
Julie Huynh 3,770 Reputation points Independent Advisor
2 answers

How to fix error code 0xc000012f

Can't figure out how to fix this, tried sfc/scannow and have tried repairing it but have no luck. can't open microsoft word app because it give me the bad image code.

Microsoft 365 and Office | Other
asked 2026-09-14T16:19:44.79+00:00
Owen Saeger 0 Reputation points
answered 2026-09-14T18:18:12.3133333+00:00
ApexNáV 370 Reputation points
1 answer

Working on a Project MS FABRIC, all done but Reports not saving,

Working on a Project, all done but Reports not saving, each time the visuals settings reset and also no visuals it happend now third time, when i reconnected the internet and referesh the tab

Community Center | Not monitored
asked 2026-09-14T16:16:57.46+00:00
Syed Bilal Haider 120 Reputation points
answered 2026-09-14T17:01:01.0733333+00:00
Gérard Oomens 132.4K Reputation points Volunteer Moderator
1 answer

Execution process for Turkish KVKK Article 9 SS-2 with Azure and Microsoft 365

MIZAN Maritime Technologies is a customer in Türkiye using Azure services and Microsoft 365 Business Premium, including Exchange Online and Microsoft Graph. Under Article 9 of Türkiye’s Personal Data Protection Law No. 6698, we understand that the…

Azure Static Web Apps
Azure Static Web Apps

An Azure service that provides streamlined full-stack web app development.

1,505 questions
asked 2026-09-14T16:15:17.92+00:00
Fatih Akşener 0 Reputation points
answered 2026-09-14T16:38:26.1066667+00:00
Allan Solomon Mejia 10,145 Reputation points
1 answer

Locked out of Azure Portal after losing Authenticator phone – personal Microsoft account still accessible

I am the owner of a Microsoft personal account that I use to access my Azure subscription. I lost the mobile phone on which Microsoft Authenticator was registered. I now have a replacement phone with the same mobile number, but there was no Microsoft…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-14T16:14:54.31+00:00
Sima Israeli 0 Reputation points
answered 2026-09-15T11:47:22.7533333+00:00
Mohammad Wasi Haider 255 Reputation points
1 answer One of the answers was accepted by the question author.

AD CS Offline Root CA Cryptographic Service Provider (CSP) Selection Lockout

Upgrading an offline Root CA to SHA-256 fails because the underlying key was generated using a legacy CSP instead of a KSP. How do we migrate Root CA private keys from CSP to Key Storage Provider (KSP)?

Windows for business | Windows 365 Business
asked 2026-09-14T16:14:34.1366667+00:00
Snake,Luv, Mushroom 40 Reputation points
accepted 2026-09-16T16:48:13.91+00:00
Snake,Luv, Mushroom 40 Reputation points
2 answers

uninstall TOTAL AV files

How do I uninstall/delete all TOTAL AV files from my computer?

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-09-14T16:11:23.01+00:00
K D 0 Reputation points
edited an answer 2026-09-14T16:53:55.46+00:00
David-M 127.1K Reputation points Independent Advisor
1 answer

Absence of Azure Support and No Where to Turn

I am seeking support in this case (#2609020040010170) that has been open on our client's tenant for 12 days with no actual update other than "We are awaiting a response from internal", requesting a quota increase for their existing home region…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

764 questions
asked 2026-09-14T16:09:26.81+00:00
Modern IT 0 Reputation points
edited a comment 2026-09-16T18:22:38.2833333+00:00
Modern IT 0 Reputation points
2 answers

What will be tested since the Microsoft learn site for SC-900 includes co-pilot

What will be tested since the Microsoft learn site for SC-900 includes co-pilot https://learn.microsoft.com/en-gb/credentials/certifications/resources/study-guides/sc-900#skills-measured-as-of-july-28-2026 There is no mention of co-pilot in the…

Community Center | Not monitored
asked 2026-09-14T16:02:31.4466667+00:00
soyedur 0 Reputation points
answered 2026-09-14T17:27:07.8166667+00:00
Julian Sharp 44,031 Reputation points
1 answer

my other account got hacked and I want to find a person to help me

my account is hacked. need help. there is another person that hacked my account and I can't sign on.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T16:00:42+00:00
danny rueckel 0 Reputation points
answered 2026-09-14T19:19:03.8+00:00
Gérard Oomens 132.4K Reputation points Volunteer Moderator
1 answer

Clarification Regarding My Azure Account Status

Hello, Thank you for your response. I understand and respect the security decision. Before closing this case, I would appreciate clarification regarding the status of my account. Could you please confirm whether the restriction applies only to my current…

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

1,250 questions
asked 2026-09-14T16:00:01.0266667+00:00
Dashti Yasaman 0 Reputation points
answered 2026-09-14T19:00:29.0633333+00:00
Rukshan edirisinghe 910 Reputation points
1 answer

How to fix touch pad

My touch pad will no longer allow me to highlight rows, drag and drop. How do I fix this? I've seen suggestions to uninstall the driver, but I don't have the required admin access as this is my work computer.

Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2026-09-14T15:59:53.63+00:00
Loaney, Matt 0 Reputation points
answered 2026-09-14T17:07:10.3366667+00:00
Hoang Le 6,275 Reputation points Independent Advisor
1 answer

Clickfix - Best practice method to disable terminal, cmd, powershell, and run prompts for standard users?

Users basically have zero reason to launch these. If anything an admin might run them. Whats the best practice for fully disabling the ability for users to launch these easily? Trying to get ahead of clickfix attacks.

Windows for business | Windows Client for IT Pros | Directory services | Deploy group policy objects
asked 2026-09-14T15:58:55.2866667+00:00
Alex Turner 60 Reputation points
answered 2026-09-14T16:07:42.5766667+00:00
Harry Phan 33,320 Reputation points Independent Advisor
2 answers

problem with camera

i am having issues with my camera. It is not working. Please explain how I unblock my camera

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-14T15:57:34.21+00:00
Susan Safran 0 Reputation points
commented 2026-09-18T09:03:20.2466667+00:00
Clary-N 16,465 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Advertising MCP server returns empty tool list after successful OAuth (Claude, ChatGPT) — possible protected-resource metadata issue

The Microsoft Advertising MCP server authenticates successfully but exposes no tools in any MCP client I've tested. Setup followed the official guide at learn.microsoft.com/en-us/advertising/guides/mcp-setup?view=bingads-13. Environment Endpoint:…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

538 questions
asked 2026-09-14T15:54:52.18+00:00
Stefan Georgescu 0 Reputation points
commented 2026-09-21T16:42:05.3933333+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

OneDrive client sign-in fails with 0x8004de80, then 0x8004deca

Environment Windows 11, OneDrive desktop sync client (personal, not OneDrive for Business) Windows signed in with a Microsoft account based on an outlook.com address Separate Microsoft account based on a gmail.com address, which holds my OneDrive…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-14T15:54:37.8566667+00:00
jan strybol 20 Reputation points
commented 2026-09-21T23:59:39.31+00:00
Xavier-D 13,580 Reputation points Microsoft External Staff Moderator
0 answers

Partner Center hardware enrollment stalled

I've been trying to enroll in the hardware program in the partner center, done all the verification and questionnaire and everything, 10 days later no response from anything and my account just seems stuck, I can't submit a support request in the partner…

Microsoft Partner Center | Other
asked 2026-09-14T15:54:14.2433333+00:00
Greta 0 Reputation points
1 answer

Hello. On September 4, 2026, I paid €10 via Winbank to upgrade

Hello. On September 4, 2026, I paid €10 via Winbank to upgrade my OneDrive storage to 1 TB. The bank has cleared the transaction, and I have the official payment PDF. However, the subscription does not appear in my order history, and my storage remains…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-14T15:53:10.2633333+00:00
MYRON AMPARTZAKIS 0 Reputation points
commented 2026-09-16T00:09:51.4466667+00:00
Xavier-D 13,580 Reputation points Microsoft External Staff Moderator