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Outlook.com Mailbox Inaccessible – HTTP 500 StartupData / Repeating Redirects

Hello Microsoft Support, I have a personal Outlook.com mailbox that is inaccessible through both Outlook Web and Outlook for Android. My Microsoft account authentication succeeds, and I can access my Microsoft account/profile normally. However, when I…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T09:19:37.1933333+00:00
Lorna Cubero 0 Reputation points
answered 2026-09-14T11:16:53.65+00:00
Virginia M 42,075 Reputation points Independent Advisor
1 answer

Change Phone Number

Hello,,,, In my profile page when i want to change my phone number i dont have (Add phone number) so how can i change my phone number ? Thank you for helping

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T09:18:13.7+00:00
Diyar Abubakir 0 Reputation points
answered 2026-09-14T09:52:16.86+00:00
DaveM121 933.5K Reputation points Independent Advisor
2 answers

My MS 365 subscription is not showing in my account. I have emails from MS indicating the subsciption, but my account only shows an expired version.

I am on a Mac, but this is not an Apple based subscription. I have checked that the account email is the one that MS are contacting me about.

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-09-14T09:17:26.1666667+00:00
Duncan Ross 0 Reputation points
answered 2026-09-14T09:51:24.2666667+00:00
DaveM121 933.5K Reputation points Independent Advisor
1 answer

Conta invadida

Olá, meu nome é Lucas. Acho que minha conta foi invadida, o email da minha conta foi alterado a bastante tempo mas eu não rinha percebido pois eu não olho tanto minha conta da microsoft, só percebi agora pois ele foi alterado novamente, acontece que…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T09:12:37.7233333+00:00
Lucas Henrique 0 Reputation points
commented 2026-09-15T08:38:33.74+00:00
Kai-H 26,950 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365 Global Admin locked out due to MFA – need MFA reset/account recovery

I am the Global Administrator of my Microsoft 365 business tenant. I am unable to access the Microsoft 365 Admin Center because I cannot complete MFA authentication. I need assistance resetting/re-registering MFA and recovering Global Administrator…

Microsoft Security | Microsoft Authenticator
asked 2026-09-14T09:10:27.0766667+00:00
HR 0 Reputation points
answered 2026-09-14T09:19:38.36+00:00
Bence Weiszmann 1,810 Reputation points
2 answers

Cannot Login to M365 CLI

Hi, can anybody help me to login to M365 CLI? https://learn.microsoft.com/en-us/microsoftteams/platform/toolkit/microsoft-365-agents-toolkit-cli I have always got this error: Error: An unexpected error has occurred while performing the teamsfxCli task.…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,073 questions
asked 2026-09-14T09:10:15.1+00:00
Wei 5 Reputation points
commented 2026-09-21T10:10:46.8633333+00:00
Michelle Nguyen 1,510 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

What is going on with Power Automate on the web?! Missing inputs in action steps, disabled Save button!

I have complex Power Automate cloud flows that have taken hours to set up and troubleshoot. They used to work fine before. I recently saved a flow as a copy and tried to edit some variables in the new flow. But all the Initialize Variable steps and some…

Microsoft Edge | Other | Windows 11
asked 2026-09-14T09:05:36.1366667+00:00
DB365-3161 161 Reputation points
accepted 2026-09-14T16:44:10.39+00:00
DB365-3161 161 Reputation points
5 answers

KB5002914 - Copy/Paste Disabled

Dear colleagues, since I updated devices with update KB5002914, Excel 2016 is not working properly. Main probem is Copy Paste function is not working. I want to know if there is a solution, or if there is a new patch that solves the mentioned…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-14T09:03:20.62+00:00
Ángel Palacios López 0 Reputation points
recommended 2026-09-21T08:55:01.0266667+00:00
Stefan Blom 352.5K Reputation points MVP Volunteer Moderator
9 answers

Windows 11 Pro lost activation after Razer BIOS update — digital licence not found

My Windows 11 Pro installation was previously activated successfully on this laptop. After I updated the BIOS on my Razer Blade 14 from BIOS version 1.06 to 1.08, Windows is now showing as not activated. Windows 11 Pro is still installed, and the system…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-14T09:00:29.6966667+00:00
Joep de Kraker 0 Reputation points
answered 2026-09-14T16:29:35.82+00:00
DaveM121 933.5K Reputation points Independent Advisor
1 answer

Planner scrolls horizontally when clicking on a task

When I'm clicking on any task in Microsoft Planner it scrolls two or three buckets to the left or to the right automatically. Doesn't happen with every click but like every second one. This applies to Planner in Chrome as well as the Teams desktop app…

Microsoft 365 and Office | Other
asked 2026-09-14T09:00:24.11+00:00
Mike 0 Reputation points
edited an answer 2026-09-15T06:48:42.3033333+00:00
Alex-L 12,575 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

F10 camera key not turning off

Hello! I use an ASUS Zenbook and I noticed that when I press tha hotkey for tuning the camera on/off, it only says on but won't turn my camera off. I indicator light also won't turn on.

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-14T08:55:52.5333333+00:00
kyyy2020 30 Reputation points
answered 2026-09-20T17:19:38.79+00:00
Sergey Serg 0 Reputation points
2 answers One of the answers was accepted by the question author.

Lost connection in outlook for my email account.

All of a sudden, this afternoon, I lost access to my gmail account in outlook. It kept asking me to log into google to grant it the necessary permissions and then provided me with the following error message -…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-14T08:55:51.0633333+00:00
Allan Bulman 20 Reputation points
commented 2026-09-16T08:50:37.2166667+00:00
Virginia M 42,075 Reputation points Independent Advisor
0 answers

Microsoft E3 License is sufficient to use the feature of Microsoft App Catalogue from Intune.?

E3 license is sufficient or required to procure any other license for utilizing Microsoft App Catalog from Intune.?

Microsoft Security | Intune | Other
asked 2026-09-14T08:55:14.9433333+00:00
Mahanth 0 Reputation points
2 answers

Family Link - unable to add child PC. Error: "Oops, something went wrong..."

I have two devices added to Family Link for my son and can view activity etc. perfectly well. I am trying to add a third following the instructions (on my PC): Settings - Accounts - Family - Your Family - Sign in Sign in with my Microsoft account is…

Windows for home | Windows 11 | Family and online safety
asked 2026-09-14T08:53:10.6333333+00:00
Tim091 0 Reputation points
commented 2026-09-21T06:38:36.41+00:00
Kai-H 26,950 Reputation points Microsoft External Staff Moderator
1 answer

PVR GIFT CARDS

when will the pvr gift cards be restocked ? its been a long time i have saved upto 50k points but im j not able to redeem anything as it is restocked please restock it as early as possible avengers endgame is re releasing this month end it wud be nice to…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,382 questions
asked 2026-09-14T08:50:19.17+00:00
Rithvik I 0 Reputation points
answered 2026-09-14T08:50:33.6833333+00:00

AI answer

4 answers

Tax Residence Certificate for Poland

Dear Sirs, We are your client and we need the Tax Residence Certificate Y2026 of your Company. We need this certificate for WHT purposes in Poland. If you have any additional questions please let me know. Best regards, [Moderator note: Personally…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T08:48:01.8733333+00:00
Ela Bugajska 0 Reputation points
answered 2026-09-15T15:31:39.8033333+00:00
Kai-L 19,400 Reputation points Microsoft External Staff Moderator
1 answer

Request for Global Administrator recovery or domain release from an orphaned managed tenant

A verified Microsoft 365 tenant exists on a domain our business owns and controls, and no identity available to us can sign in to it. The subscription is still billing monthly. Tenant details, all confirmed through public realm and OpenID endpoints…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T08:43:28.6033333+00:00
METE GUNESER 0 Reputation points
commented 2026-09-15T09:15:28.39+00:00
Aetherin 1,830 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

IKEv2 VPN connections failing over cellular, need registry fix for UDP fragmentation

Hello, We have IKEv2 VPN connections that are failing when connecting over cellular networks. It drops UDP packets due to fragmentation during the certificate exchange. However, we are not sure about the exact steps to enable IKEv2 fragmentation support…

Windows for business | Windows 365 Enterprise
asked 2026-09-14T08:40:59.9566667+00:00
Sanna Kor 60 Reputation points
accepted 2026-09-16T17:11:48.66+00:00
Sanna Kor 60 Reputation points
2 answers

trouble verifying my account.

dear team please chack i have a issue of login to my account trouble verifying my account.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T08:40:52.48+00:00
YASH RAHGHUWANSHI 0 Reputation points
edited the question 2026-09-14T14:03:32.63+00:00
Stefan Blom 352.5K Reputation points MVP Volunteer Moderator
1 answer

Outlook and SharePoint online connection using SPN

Hello community members, I have query if we can connect MS 365 outlook or SharePoint online connectors in power automate using service principle name. If yes how license model work for SPN.

Microsoft 365 and Office | SharePoint | Other | Other
asked 2026-09-14T08:38:59.51+00:00
Prajakta Patil 81 Reputation points
answered 2026-09-14T09:09:23.8533333+00:00
Demi Nguyen 2,005 Reputation points Independent Advisor