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Azure for Students verification fails and I cannot access any support channel

Hello, I am currently enrolled at a university in Japan and am trying to activate Azure for Students, but I have been unable to complete the academic verification process. My university-issued Microsoft account works normally with Microsoft 365. However,…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-10T12:24:22.6333333+00:00
takumishin 0 Reputation points
edited an answer 2026-09-10T14:54:53.2566667+00:00
Alina Le 4,920 Reputation points Independent Advisor
1 answer

how to fix an apple device

what does my hp laptop need to have installed to unlock an apple device threw itunes

Windows for home | Windows 10 | Devices and drivers
asked 2026-09-10T14:21:04.24+00:00
Jennifer Nickison 0 Reputation points
answered 2026-09-10T14:53:46.0766667+00:00
DaveM121 928.6K Reputation points Independent Advisor
2 answers

Hidden and / or scrambled files

How can I get my 365 back to the original settings so I can access them easily. I can access the One Drive files directly but can't if I need to attach them to an email?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-02T20:32:16.06+00:00
Richard Hyland 0 Reputation points
commented 2026-09-10T14:53:23.7366667+00:00
Thomas4-N 21,530 Reputation points Microsoft External Staff Moderator
1 answer

KERNEL SECURITY CHECK FAILURE (0x139)

I am experiencing repeated random BSODs with the stop code KERNEL_SECURITY_CHECK_FAILURE (0x139) on my HP OMEN laptop. In event viewr i checked the BugcheckCode 313 The crashes happen randomly, mostly while using Eclipse for Java development, but they…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-10T09:44:02.7366667+00:00
Aryan 0 Reputation points
commented 2026-09-10T14:51:45.3966667+00:00
DaveM121 928.6K Reputation points Independent Advisor
1 answer

pc hizmetlerdeki vgc

vgc kendi kendine kapanıyo yada otamatik den elle başlangıcına geciyo ve başlat dediğimde hata 1 veriyo nasıl halledirim

Windows for home | Windows 11 | Gaming
asked 2026-09-10T14:04:00.5166667+00:00
selim eliuz 0 Reputation points
answered 2026-09-10T14:49:58.2433333+00:00
David-M 125K Reputation points Independent Advisor
2 answers

Current incorrect Bing Maps name: Zahnarztpraxis Doktor Eric Liermann

The verified Bing Places listing has already been updated several times to the correct business name “mundum Zahnarztpraxis”. However, Bing Maps still displays the historical name “Zahnarztpraxis Doktor Eric Liermann”. Please manually review the Bing…

Bing | Search | Unexpected search results
asked 2026-09-10T14:46:44.6833333+00:00
Carsten Sonnenburg 0 Reputation points
answered 2026-09-10T14:49:06.7833333+00:00
Carsten Sonnenburg 0 Reputation points
1 answer

I completed my az 500 exam on aug 31st . But since the day I completed the exam I dont see the option of sharing the online verifiable certificate to the external media or download the certificate

Microsoft Certified: Azure Security Engineer Associate A26BP5-425EFD Aug 31, 2026 Sep 1, 2027 Microsoft Certified: Azure Security Engineer Associate A26BP5-425EFD Aug 31, 2026 Sep 1, 2027

Azure | Azure Training
asked 2026-09-10T14:47:50.4133333+00:00
chidambaram v 0 Reputation points
answered 2026-09-10T14:48:10.1+00:00

AI answer

3 answers

Jag har öppnat eget konto, hur avslutar jag mitt företagskonto?

Jag har öppnat eget konto, hur avslutar jag mitt företagskonto?

Microsoft 365 and Office | Microsoft 365 Defender | Other | Android
asked 2026-09-09T13:00:56.5933333+00:00
Eje Eriksson 0 Reputation points
answered 2026-09-10T14:47:17.1733333+00:00
DYARI BARHAM 37,656 Reputation points Independent Advisor
1 answer

text area in 'pie' in presetShapeDefinitions.xml has top and right exchanged

Open the file presetShapeDefinitions.xml. It is in "OfficeOpenXML-DrawingMLGeometries.zip" in "c071691_ISO_IEC_29500-1_2016_Electronic_inserts.zip",…

Microsoft 365 and Office | Open Specifications
Microsoft 365 and Office | Open Specifications

Technical documents for protocols, computer languages, standards support, and data portability. The goal with Open Specifications is to help developers open new opportunities to interoperate with Windows, SQL, Office, and SharePoint.

162 questions
asked 2026-09-10T13:32:14.96+00:00
Regina Henschel 346 Reputation points
edited an answer 2026-09-10T14:46:56.5166667+00:00
Jayden-P 2,520 Reputation points Independent Advisor
3 answers

Cannot access Azure and getting billed, cannot put in a support ticket/call a support line

I have been recieving bills for an old Azure account that I believed was no longer in use that I had with either a prior employer linked email or school linked email. They are sending me past due bills and I have no way of contacting Microsoft support to…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

741 questions
asked 2026-09-09T16:39:15.2333333+00:00
Ryan D 0 Reputation points
commented 2026-09-10T14:46:26.7366667+00:00
Venkatanaidu Madamanchi 85 Reputation points Microsoft External Staff Moderator
2 answers

EDGE - Frustrated as I have to log into the site multiple times thoughout the day.

I have to continually log back into multiple sites whereas Chrome didn't have this problem.

Microsoft Edge | Website issues | Windows 11
asked 2026-09-09T20:49:24.0933333+00:00
Chris Jackson 0 Reputation points
commented 2026-09-10T14:46:07.21+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
1 answer

Let Windows Feature Experience Pack access the file C: \Users\User\AppData\Local\packages \MicrosoftWindows.Client.CBS_cw5n1h2txyewy \Settings\settings.dat?

Hello, we are experiencing odd messages everytime a user logs in. We use Citrix Daas local (VDA) to deploy a golden image via PVS. Since the last Updates all users get this message when they log in: These messages will appear everytime no matter what…

Windows for business | Windows Client for IT Pros | Performance | Windows desktop and shell experience
asked 2026-09-10T13:33:31.94+00:00
edited a comment 2026-09-10T14:45:12.15+00:00
1 answer

Internal IP Address Changing on an Azure Container Instances

One of my Azure Container Instances is acquiring a new internal IP address after being online for 24+ hours. The Activity Logs show no sign of the container stopping. Why would the container acquire a different IP address? This is really annoying because…

Azure Container Instances
Azure Container Instances

An Azure service that provides customers with a serverless container experience.

801 questions
asked 2026-09-10T14:10:36.0866667+00:00
LIGEngelsen 75 Reputation points
answered 2026-09-10T14:43:05.0833333+00:00
Jose Benjamin Solis Nolasco 12,036 Reputation points Volunteer Moderator
1 answer

How can I obtain a Server 2022 iso with a Build greater than 20348.5499 to do an in place Repair?

I have to do a Repair and need a Windows Server 2022 iso with a Build greater than 20348.5499 How can I download one?

Windows for business | Windows Server | Devices and deployment | Set up, install, or upgrade
asked 2026-09-08T18:43:50.3066667+00:00
Ken Pearce 0 Reputation points
commented 2026-09-10T14:42:21+00:00
Ken Pearce 0 Reputation points
2 answers

PowerPoint Brand Images: folders appear as tabs, but images only show under “All”

Hi, I’m testing PowerPoint Brand Images with a SharePoint Organizational Asset Library and I’m seeing unexpected behaviour with folders. The image library is registered correctly as an ImageDocumentLibrary. PowerPoint detects the library and all images…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-08-26T19:49:59.8766667+00:00
commented 2026-09-10T14:40:41.02+00:00
Chris-D 1,180 Reputation points Independent Advisor
2 answers

How to import booking sessions from Dynamis Field Service into outlook calendar

How can I set up sessions booked in field service to automatically import into outlook calendar without having to individually add?

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-09-09T14:58:13.5533333+00:00
Alison Garland 0 Reputation points
commented 2026-09-10T14:40:15.5266667+00:00
Kristen Tran 1,520 Reputation points Independent Advisor
1 answer

Cannot log in to Xbox website on browser on any device

The issue first arose when I tried to sign in on Minecraft on my PS5 with my Microsoft account which was previously signed in. It had seemingly signed out after an update. Pressing “sign in to Microsoft account” would just continuously load and not even…

Microsoft Edge | Other | Windows 11
asked 2026-09-06T12:49:35.11+00:00
Specss 0 Reputation points
commented 2026-09-10T14:40:11.9833333+00:00
Alex-L 12,555 Reputation points Microsoft External Staff Moderator
2 answers

cant forward phone text to my outlook email

outlook no longer accepts forwarded texts from my phone

Outlook | Web | Outlook.com | Email
asked 2026-09-07T00:28:03.43+00:00
Dr. Bone 0 Reputation points
commented 2026-09-10T14:38:06.9333333+00:00
Alex-L 12,555 Reputation points Microsoft External Staff Moderator
3 answers

How can I create a macOS bootable installer on Windows 11 for device repair?

My old iMac can't boot into desktop after system update. The internal OS was broken. In fact, it is easy to make a bootable installer on Mac but I never did this on a PC in the past. Currently, only a Windows 11 PC is available. Does anyone know a…

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-07T03:48:29.4966667+00:00
CharlesMr 0 Reputation points
commented 2026-09-10T14:37:50.5966667+00:00
Alex-L 12,555 Reputation points Microsoft External Staff Moderator
1 answer

I have a subscription for Microsoft 365 Personal. The subscription expires in February 2027. However, I received an e-mail that says I will be charge in October $99.99. How can you do that??

I HAVE A SUBSCRIPTION FOR MICROSOFT 365 PERSONAL. THE SUBSCRIPTION EXPIRES IN FEBRUARY 2027. HOWEVER, I RECEIVED NOTIFICATION THAT I WILL AUTOMATICALLY BE CHARGED $99.99 IN OCTOBER 2026 FOR THIS SERVICE. YOU CAN'T DO THAT FOUR MONTHS EARLY!!! PLEASE…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-09T19:40:10.55+00:00
Diane Gullo 0 Reputation points
commented 2026-09-10T14:36:27.06+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor