cant forward phone text to my outlook email

Dr. Bone 0 Reputation points
2026-09-07T00:28:03.43+00:00

outlook no longer accepts forwarded texts from my phone

Outlook | Web | Outlook.com | Email
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  1. Alex-L 12,555 Reputation points Microsoft External Staff Moderator
    2026-09-09T10:14:19.0733333+00:00

    Hi Dr. Bone

    If you're forwarding SMS messages from your phone to your Outlook.com address and it suddenly stopped working, can you clarify:

    • Which phone (iPhone or Android) are you using?
    • Do you receive any error when forwarding the text?
    • Does the forwarded message appear in Outlook.com's Junk folder?
    • Have you checked your Microsoft storage quota, since Outlook.com can stop receiving mail when storage is full?

    The discontinued Outlook text-notification feature mentioned above is different from manually forwarding an SMS as an email. Additional details about the phone and any error messages would help identify whether the issue is with the phone, mobile carrier, or Outlook.com receiving the message.

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  2. AI answer

    2026-09-07T00:28:25.3+00:00

    Text message notifications to Outlook on the web and Outlook.com have been discontinued. New text message notifications can no longer be created or edited, and existing text message notifications have stopped.

    If phone text delivery to Outlook was being used for notifications, that feature is no longer available. To receive notifications on a phone, use Outlook for Android or Outlook for iOS instead.

    If the goal is to get messages from another email account into Outlook.com, automatic email forwarding is still available in Outlook.com:

    1. In Outlook.com, select Settings.
    2. Select Mail > Forwarding.
    3. Select Enable forwarding, enter the forwarding email address, and select Save.
    4. Optionally select Keep a copy of forwarded messages to leave the original in the mailbox.

    If forwarding was already configured and mail is not arriving, also check whether cloud storage is full, because Outlook.com cannot send or receive email when Microsoft cloud storage is full.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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