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Device Encryption Not Available in Settings

Hello there, I'm trying to ensure Device Encryption is turned on for a work project. But the Settings option is not available at all. I did some digging on my own to solve this, but hit a roadblock. This is what my system information says: PCR7…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-15T14:51:22.1133333+00:00
Ben Baker 0 Reputation points
commented 2026-09-15T15:59:23.0433333+00:00
Ben Baker 0 Reputation points
3 answers

Accidentally created 2 microsoft accounts - need to delete one of them

Accidentally created 2 microsoft accounts - need to delete one of them

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-10-25T06:51:55.5333333+00:00
Roger J Collado 15 Reputation points
commented 2026-09-15T15:59:07.5366667+00:00
William Lang 0 Reputation points
2 answers

How to active Office 2016 via KMS if the Office KMS count value is less than 5 (Emergency)

C:\WINDOWS\system32>cd C:\Program Files (x86)\Microsoft Office\Office16   C:\Program Files (x86)\Microsoft Office\Office16>cscript ospp.vbs /sethst:10.197.111.84 Microsoft (R) Windows Script Host Version 5.812 Copyright (C) Microsoft Corporation.…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-07T08:54:36.7966667+00:00
Sun Shengwei (XC-CE/EBS-CN) 0 Reputation points
edited an answer 2026-09-15T15:58:29.11+00:00
Helen Luu 3,300 Reputation points Independent Advisor
1 answer

Details on (PII Removed) 27 Aug 25

Dear Microsoft Support Staff, Information is needed regarding this purchase (PII Removed 27 Aug 2025). Know I should have asked earlier... Appreciate your help. R Smith

Microsoft 365 and Office | Other
asked 2026-09-15T15:09:50.03+00:00
Snuffy 0 Reputation points
answered 2026-09-15T15:52:57.7166667+00:00
DaveM121 936.3K Reputation points Independent Advisor
1 answer

Domain release from inaccessible tenant

I am the verified owner of the domain cwifl.org and have DNS control through Cloudflare. Microsoft 365 successfully verifies ownership of the domain, but I receive the following error: "We have confirmed that you own cwifl.org, but we can't add it…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T14:03:10.71+00:00
Jeffrey Ruland 0 Reputation points
edited an answer 2026-09-15T15:51:24.93+00:00
Jayden-P 3,130 Reputation points Independent Advisor
2 answers

Only global Administrator locked out MFA- need tenant recovery/data protection

Hello, I am the only Global Administrator of my Microsoft 365 tenant and I have lost access to Microsoft Authenticator. When I try to sign in, Microsoft only gives me the option to approve a notification in Authenticator or enter an Authenticator code. I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T21:48:45.8133333+00:00
Elevar Brasil RH 0 Reputation points
commented 2026-09-15T15:51:08.6466667+00:00
Chris-D 1,690 Reputation points Independent Advisor
2 answers

how to get a code in windows password authentication

i wanna sogn in permanently in my windows account.my windows account is [Moderator note: Personally Identifiable Information removed]@olonlog.edu.mn ,but i can’t sign in because the authentication app asked code but the code doesn’t show me?

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-15T13:10:39.1266667+00:00
edited the question 2026-09-15T15:41:29.0933333+00:00
Daniel-Vo 6,610 Reputation points Microsoft External Staff Moderator
2 answers

I cant select the drop down box in a data validation cell when using Excel

I am using excel and the data validation tool to control entries in to cells. The problem I am encountering is that when I select the drop-down arrow adjacent to the entry cell, the mouse doesn't recognise it as a drop down tool and simply selects the…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-15T09:42:57.3333333+00:00
David Towell 0 Reputation points
edited an answer 2026-09-15T15:40:36.0533333+00:00
Heimerdinger 630 Reputation points Independent Advisor
1 answer

Unable to Access Microsoft Account Due to Microsoft Authenticator Verification Loop

Dear Microsoft Support Team, I am writing to request urgent assistance with accessing my Microsoft account, which is linked to my organisation's Microsoft email system. I know my password and am able to proceed through the login process, but I am…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-15T14:07:13.2266667+00:00
Tanishk Savera 0 Reputation points
edited the question 2026-09-15T15:39:15.71+00:00
Daniel-Vo 6,610 Reputation points Microsoft External Staff Moderator
1 answer

SPFx: how do you restrict row-level list access when users need Read on the site?

Environment: SPFx 1.23.2, React, PnPjs v4, SharePoint Online. Lists: Employee, Team, TeamMember, Project. The situation Users sit in the site's Visitors group with Read, so the web part can query lists under their own identity. That works, but it means…

Microsoft 365 and Office | SharePoint | Development
asked 2026-09-14T07:54:59.7233333+00:00
Md Atiqur Rahman 0 Reputation points
commented 2026-09-15T15:39:06.0633333+00:00
Helen Luu 3,300 Reputation points Independent Advisor
1 answer

Teams crashes after logging in on Pixel Work app

I use Teams in my Work apps on my Pixel 10 phone. After logging in with my work account with MFA using the Microsoft authenticator app, the app signs me out then crashes. If I reopen the app, the cycle repeats after I log in again. I have tried…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-09-14T12:44:27.5633333+00:00
EL 0 Reputation points
commented 2026-09-15T15:38:46.3+00:00
Liora 2,080 Reputation points Independent Advisor
1 answer

Clarification on Impact of Transitioning Teams Android Device Management from Teams admin Center to the Teams Rooms Pro Management portal (MC1227622)on Device Health Monitoring and Alert Integrations and Alternative Integration Options for Monitoring

Hi Team, We are currently leveraging the Device Health Monitoring capabilities in Microsoft Teams Admin Center and utilizing the external webhook mechanism to proactively monitor the health and status of Microsoft Teams Rooms, Android-based Teams…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,078 questions
asked 2026-09-01T11:50:50.7133333+00:00
Devendra Hapase 0 Reputation points
commented 2026-09-15T15:38:29.3966667+00:00
Daniel-Vo 6,610 Reputation points Microsoft External Staff Moderator
1 answer

error while migrating database to Azure SQL

I installed integration runtime multiple times but each time I try to practice migration I get this error, any thoughts please? when I click to configure integration runtime, I do see keys but is still shows error

Azure Database Migration Service
asked 2026-09-15T15:36:43.3966667+00:00
Rajesh Katta 20 Reputation points
answered 2026-09-15T15:38:20.3033333+00:00

AI answer

2 answers

Outlook group .mp3 attachments not shown in outlook classic

Can you help someone out. We have a Microsoft environment where we have an private outlook group where voicemails will be left to the reception. These are .mp3 files. Since 2 weeks these files can not be seen or played in outlook classic but can be seen…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-07T14:44:48.2133333+00:00
Thomas de Haan 0 Reputation points
commented 2026-09-15T15:36:33.4666667+00:00
Demi Nguyen 2,330 Reputation points Independent Advisor
2 answers

Receive an error when attempting to sign up for an Office 365 E5 Trial

Office 365 E5 - Trial One month free with payment details Something happened An error occurred. Please reach out to support for additional assistance. Error Code: 715-123280 EventId: 664a2f6f-7085-4c2f-a3ae-1ba6666a00bb. Technical details SID:…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-15T20:47:05.3766667+00:00
Devin DeTurk 10 Reputation points
commented 2026-09-15T15:33:36.3633333+00:00
MayBee 0 Reputation points
4 answers

Tax Residence Certificate for Poland

Dear Sirs, We are your client and we need the Tax Residence Certificate Y2026 of your Company. We need this certificate for WHT purposes in Poland. If you have any additional questions please let me know. Best regards, [Moderator note: Personally…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T08:48:01.8733333+00:00
Ela Bugajska 0 Reputation points
answered 2026-09-15T15:31:39.8033333+00:00
Kai-L 19,920 Reputation points Microsoft External Staff Moderator
1 answer

Tax residency certificate

Hi, We need the tax residency certificate from microsoft. for a legal things in my country (spain). How can i obtain, the soport thing dont work. Thanks

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T11:45:08.0366667+00:00
admin 0 Reputation points
answered 2026-09-15T15:31:39.5133333+00:00
Ryan-N 16,095 Reputation points Microsoft External Staff Moderator
1 answer

Requesting a Refund for my purchase

I need a refund for a Microsoft Store app purchase. I purchased VirtualTablet and would like to request a refund. I purchased VirtualTablet from Microsoft Store for ₹264 on September 9, 2026. The app does not work with my iPad/Windows setup, and I would…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-15T14:54:52.09+00:00
SUJAL NAYAK 0 Reputation points
answered 2026-09-15T15:27:45.15+00:00
SD - IA 180.3K Reputation points Independent Advisor
1 answer

Certificate of Tax Residence for year 2025 and 2026 - Microsoft Regional Sales Pte Ltd (SGP entity)

Dear Microsoft Team We kindly request a Certificate of Tax Residency for 2026 and 2025 for withholding tax compliance purposes (Microsoft Regional Sales Pte Ltd - SGP entity). Please provide the certificate applicable, preferably issued by the relevant…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T09:56:58.52+00:00
Shubham Maheshwari 0 Reputation points
answered 2026-09-15T15:27:26.98+00:00
Kai-L 19,920 Reputation points Microsoft External Staff Moderator
4 answers

How can I download Windows 11 Pro media creation tool

How can I download Windows 11 Pro media creation tool to conduct a clean install of Windows 11 Pro?

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-02-13T20:33:57.83+00:00
pc 0 Reputation points
answered 2026-09-15T15:24:24.8666667+00:00
GTS-NJ 995 Reputation points Volunteer Moderator