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My mother, Peggy, the administrator to this account passed away. I need to be added as the administrator to this account.

Administrator to this account passed away how do I change

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-15T13:15:46.4033333+00:00
Debbie Sweeney 0 Reputation points
answered 2026-09-15T13:52:59.21+00:00
DaveM121 936.1K Reputation points Independent Advisor
2 answers

Account Recovery Assistance – Hacked Microsoft Account

To the Microsoft Support Team, I am writing to request urgent assistance with recovering my compromised Microsoft account, which was hacked on September 11, 2026. Since that date, I have been entirely unable to sign in. When I attempt to log in using my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-15T12:40:34.95+00:00
Ranad Mostafa 0 Reputation points
answered 2026-09-15T13:48:48.1033333+00:00
paulr0511 48,725 Reputation points Independent Advisor
1 answer

Windows Pop-up "Turn on virus protection" notification even though Windows Defender is already on

This randomly started happening for me, I see a bunch of people got t he same issue but it started all the way in aug, so im just wondering why did i randomly start getting it 2 days ago but not before, and is there any fix because the current version of…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-15T13:12:38.0566667+00:00
Muffin 5 Reputation points
answered 2026-09-15T13:47:14.3233333+00:00
DaveM121 936.1K Reputation points Independent Advisor
1 answer

UNRESOLVED REGRESSION: Pre-Existing IMAP Accounts Fail in New Outlook ("App Password" Error) while Fresh Test Accounts on Same Server Connect Instantly

Hello,  Reference Thread (Unresolved Prior Report): Existing IMAP accounts inaccessible via new Outlook app (Q&A #4704670) Environment & Scope: Application: New Outlook for Windows (Desktop Client) OS / Platform: Windows 10 / Windows 11 PC…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-14T18:13:47.8833333+00:00
IO (Israel O.) 0 Reputation points
answered 2026-09-15T13:46:40.33+00:00
IO (Israel O.) 0 Reputation points
2 answers

Change email address on xbox account.

Hello, I have two emails and two xbox accounts. Email 1 and xbox account 1 are linked and email 2 and xbox account 2 are linked. I want to delete xbox account 2 and move xbox account 1 onto email 2. Thanks.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-12T09:48:05.7533333+00:00
Kegan Dorrough 0 Reputation points
commented 2026-09-15T13:46:38.7333333+00:00
Alex-L 12,660 Reputation points Microsoft External Staff Moderator
2 answers

Switching from Microsoft 365 Personal to Family

I wanted to switch from Personal Office 365 to Family. However, the option does not show up. What to do?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-11T19:13:25+00:00
Andrzej Surmacz 0 Reputation points
commented 2026-09-15T13:46:23.0466667+00:00
Alex-L 12,660 Reputation points Microsoft External Staff Moderator
1 answer

How to fix my desktop speaker issue

The output of my speakers is very loud. They do not respond to the speaker controls for lowing the sound.

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-09-15T13:33:51.2633333+00:00
Melodye Barnett 0 Reputation points
answered 2026-09-15T13:46:14.7333333+00:00
Ruwim.B 6,905 Reputation points Volunteer Moderator
2 answers

enabling web search

how to enable web search while using copilot feature for an agent

Microsoft Copilot | Other
asked 2026-09-11T07:48:33.1633333+00:00
Roguska, Eliza 5 Reputation points
commented 2026-09-15T13:45:43.7133333+00:00
Alex-L 12,660 Reputation points Microsoft External Staff Moderator
3 answers

New Outlook has stopped connecting to google workspace gmail

New Oulook stopped connecting to my google workspace gmail yesterday for no apparent reason. Have deleted the account and tried adding the email account again in Outlook. The authentication appears to be stuck at the prompt saying switch to your browser…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-13T10:59:10.7066667+00:00
AH 0 Reputation points
commented 2026-09-15T13:44:05.01+00:00
Alex-L 12,660 Reputation points Microsoft External Staff Moderator
2 answers

HYPERVISOR_ERROR 0x20001 at nt!HalProcessorIdle on Ryzen 9 5900X (Canary Build 26200)

System Configuration OS: Windows 11 Canary Insider Preview (Build 26200.9168) CPU: AMD Ryzen 9 5900X Motherboard: ASUS ROG STRIX X570-E GAMING WIFI II GPU: NVIDIA GeForce RTX 3060 12GB Active Virtualization Environment: Docker and SQL Server running in…

Windows for home | Windows 11 | Devices and drivers
asked 2026-08-27T19:37:46.6033333+00:00
JRam 0 Reputation points
commented 2026-09-15T13:42:01.7366667+00:00
JRam 0 Reputation points
1 answer

I'm trying to log in on my Nintendo switch, but your site won't load.

I have been on the "Face, fingerprint, PIN, or security key" screen for THIRTY MINUTES. I just want to play Minecraft. I called EVERY number fir the United States, but the AI thinks I'm calling about a password reset and is refusing to…

Windows for home | Other | Gaming
asked 2026-09-13T23:17:50.6766667+00:00
Piper Blade 0 Reputation points
commented 2026-09-15T13:38:47.33+00:00
Alex-L 12,660 Reputation points Microsoft External Staff Moderator
1 answer

Prism launcher sign-in issues

When i was signing my own microsoft account to prism launcher, the account struggled to sign in into prism launcher. Even we switched family accounts but it still dosen't work, it says "Authentation Failed. This Account Does Not Have Xbox Live…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-14T01:39:40.2366667+00:00
DHAANISH SHAREEF 0 Reputation points
commented 2026-09-15T13:37:49.45+00:00
Alex-L 12,660 Reputation points Microsoft External Staff Moderator
1 answer

Oracle Data Access Client (ODAC) for Power Automate - "Execute an Oracle Query"

I need to build a flow in Power Automate with the component "Execute an Oracle Query" I installed an On Premise Data Gateway on the DB server but this component doesnt work. I read that in order to use this component I need to install an ODAC…

Azure Logic Apps
Azure Logic Apps

An Azure service that automates the access and use of data across clouds without writing code.

3,844 questions
asked 2026-09-15T10:23:16.0333333+00:00
Hadas Eliyahu 5 Reputation points
answered 2026-09-15T13:33:05.95+00:00
Tejaswini Billakurthi 760 Reputation points Microsoft External Staff Moderator
4 answers

how to install microsoft works on my computer

I have the installation disk for microsoft works, but it won't run on my new computer. I have old files that I need it to run. How can I either get the program to install or convert to excel?

Windows for home | Windows 11 | Settings
asked 2025-07-31T14:39:02.41+00:00
Ron Rhoady 5 Reputation points
commented 2026-09-15T13:32:56.0533333+00:00
Andrea Capello 0 Reputation points
2 answers

Unblock account to get acces to personal onedrive

For a long time I used my hotmail account for mail and onedrive, one day I switched to another account but I now remember that there are still important mails and also a lot of data and family pictures stored. Now I forgot my password so I tried to…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-15T12:21:50.6+00:00
An Soomers 0 Reputation points
answered 2026-09-15T13:31:54.8+00:00
Onyx Is here 4,935 Reputation points Independent Advisor
1 answer

Two Xbox accounts but only one Microsoft account.

I know for sure I only have one Microsoft account with my email the same one I've always used on anything Xbox related. I was playing on my PlayStation when I was prompted and had to make an Xbox account to play Minecraft there while I has one already…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-10T09:32:43.1866667+00:00
Semaj 0 Reputation points
commented 2026-09-15T13:24:34.81+00:00
Carl-L 22,905 Reputation points Microsoft External Staff Moderator
1 answer

Synapse managed VNet not receiving private endpoint approval state new MPEs stuck "Pending" for days while target shows "Approved"; sibling workspace works

Summary On one Synapse workspace (PRD, managed VNet enabled), every managed private endpoint created since 11 Sep 2026 reaches provisioningState: Succeeded but connectionState.status stays Pending indefinitely (now 3+ days), even though the target…

Azure Synapse Analytics
Azure Synapse Analytics

An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.

5,664 questions
asked 2026-09-14T09:59:35.5+00:00
Rushil Shetty 0 Reputation points
commented 2026-09-15T13:23:46.55+00:00
Allan Solomon Mejia 10,145 Reputation points
1 answer

unverified email address

How do I let you know an email address from a sender is a valid one?

Outlook | Web | Outlook.com | Email
asked 2026-09-15T12:30:49.5066667+00:00
Elaine B 0 Reputation points
answered 2026-09-15T13:14:55.61+00:00
SD - IA 180.1K Reputation points Independent Advisor
2 answers

How can i apply for AZ-203 Developing Solutions for Microsoft Azure

I have a voucher for AZ-203 Developing solutions for Microsoft Azure but it is not visible in the certifications for the applying and schedulling.Anyone can help me in this. Thank You

Community Center | Not monitored
asked 2026-09-15T10:25:40.0366667+00:00
Solanki, Sagar 0 Reputation points
answered 2026-09-15T13:09:14.0333333+00:00
Julian Sharp 44,031 Reputation points
2 answers

failing to open

About once a week the new Outlook gives me a message "We detected a problem launching the new Outlook.  Please try again later."  When this happens I have no access to calendar items.  What is causing this?  

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-14T00:48:16.65+00:00
Karen Tidler 0 Reputation points
commented 2026-09-15T13:08:19.5966667+00:00
Elena-VH 1,890 Reputation points Independent Advisor