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I bought a Lenovo lap top jan 2026 It had a preinstalled microsoft 365 on it, for a trial period, I bought the subscription for the product in January and I've been unable to make it work on my new computer. I keep getting the error message saying

I get the error message that I have an unlicenced version of the product. I bought from microsoft and theres a history of me purchasing it on my microsoft account!!!! Why won't it install

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-15T04:55:55.1666667+00:00
adele einarson 0 Reputation points
answered 2026-09-15T09:09:00.8+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer

Is it possible to provision identities to multiple on-prem apps with one SCIM agent?

Let's assume the scenario, where organization has 5 instances of the same app installed in the kubernetes cluster, each for different department. The Identities are provisioned from Entra ID Apps dedicated to each on-prem aplication instance thru…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-15T07:17:35.1133333+00:00
Jacek Guzek 0 Reputation points
answered 2026-09-15T09:05:01.1833333+00:00
Konstantinos Lianos 830 Reputation points Student Ambassador
3 answers

When I select text in Microsoft Word, it highlights the text in black, so I can't read what's selected. How can I change that to light gray?

When I select text in Microsoft Word, it highlights the text in black, so I can't read what's selected. How can I change that to light gray?

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-05T15:43:33.21+00:00
edited an answer 2026-09-15T09:03:59.79+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer

Defender Unified RBAC also shows “Failed to load workspace data.”

I have a Microsoft Sentinel workspace connected to Defender XDR as Primary, but Advanced Hunting does not show any Sentinel workspace tables in Schema. workspace('<WorkspaceID>').<Table> is unavailable, while Azure Portal Sentinel/Log…

Microsoft Security | Microsoft Sentinel
asked 2026-09-10T15:18:51.77+00:00
Abdulrhman Abbad 0 Reputation points
answered 2026-09-15T09:01:02.1166667+00:00
Konstantinos Lianos 830 Reputation points Student Ambassador
1 answer

I cannot log into my microsoft admin centre using the correct password, mobile phone number etc

I am getting the following error code: Correlation ID: [Moderator note: Personally Identifiable Information removed] Timestamp: 2026-09-15T08:40:47Z I disabled 2FA to move it to a new phone and now it is not possible to get in at all. Please Help!

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-15T08:47:30.68+00:00
Denise Minnock 0 Reputation points
edited the question 2026-09-15T08:58:20.45+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
2 answers

Replacement for Microsoft Publisher

What can I use after Microsoft Publisher goes away?

Microsoft 365 and Office | Publisher | For home
asked 2026-09-11T17:50:10.6566667+00:00
Ron Bardal 5 Reputation points
edited an answer 2026-09-15T08:56:54.3366667+00:00
Aetherin 2,165 Reputation points Independent Advisor
1 answer

AI Skill Fest Voucher - Exam reschedule to October 18

I scheduled my exam for 20th September, now due to unforeseen circumstances I have to travel during those dates. I tried rescheduling the voucher to October 18 which is the last day to take the exam but I am unable to do it, as the voucher has…

Community Center | Not monitored
asked 2026-09-15T08:11:14.66+00:00
Abdul Moiz Kamran 0 Reputation points
edited the question 2026-09-15T08:54:18.65+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator
1 answer

Response to SIR appeal on the suspension of Microsoft Account

How long does it take to get support from Microsoft? It has been close to 20 days now that my support request was made, i have made several follow ups, nobody is responding. Why is it so hard to get back to a customer? This is frustrating!

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-15T05:24:18.16+00:00
MANOJ M A 0 Reputation points
answered 2026-09-15T08:48:14.73+00:00
Onyx Is here 4,935 Reputation points Independent Advisor
2 answers

change order of email accounts

how do I change order of email accounts in 365 exchange

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-17T21:21:48.26+00:00
Anonymous
commented 2026-09-15T08:48:09.2866667+00:00
JuliaMarvin 22,910 Reputation points Volunteer Moderator
2 answers

HELP Changing Project ID

Hello, my project ID is diffrent to whats showing on my SHOPIFY , I need to delete/change the project ID to match what I have on my DASHBOARD on Clarity can any one help Ana * moved from [System Center Operations Manager]

Community Center | Not monitored
asked 2026-09-15T01:11:59.4066667+00:00
Ana Escobar 0 Reputation points
answered 2026-09-15T08:46:39.06+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator
1 answer

Unauthorised sign in attempts

I have had multiple unauthorised attempts to sign into my Microsoft account. I denied all and have successfully kept them from accessing the account, I then changed my password. Not even an hour later they attempted to sign in again. What else can be…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-28T02:50:39.5866667+00:00
Jed Marsden 0 Reputation points
edited the question 2026-09-15T08:45:52.23+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

Remote Desktop Session Host (RDSH) user profile disks (UPD) have the same uniqueid disk number on Widonws 2025 farm

On my RDS servers, every new user profile upd vhdx contains the same UniqueID as the master UVHD-Template.vhdx file. Event:158, source:Disk The identifiers for disk 3 are identical to those of at least one other disk on the system. Visit the…

Windows for business | Windows Server | User experience | Remote desktop services and terminal services
asked 2026-09-15T08:07:49.6866667+00:00
answered 2026-09-15T08:45:01.2133333+00:00
VPHAN 44,620 Reputation points Independent Advisor
2 answers

Win10 to Win11 update SNAFU

PC health Check claims that “This PC meets Windows 11 requirements”. Windows Update claims “Your device is missing important security and quality fixes” while also failing to find any additional updates. I’d like to update from Win10 22H2 to Win11 but…

Windows for home | Windows 11 | Windows update
asked 2026-09-15T02:16:33.9566667+00:00
glenn thomas 0 Reputation points
edited a comment 2026-09-15T08:43:43.15+00:00
Neil D 34,325 Reputation points Volunteer Moderator
1 answer

D365 CE on-premises — Email signature image upload fails with 500

We are reporting a reproducible defect in the out-of-the-box rich text editor on Dynamics 365 Customer Engagement on-premises. The issue is isolated to the Email Signature record in the new UI. The same signature created through the legacy Personal…

Community Center | Not monitored
asked 2026-09-15T04:53:01.5833333+00:00
Anh Nguyen 5 Reputation points
answered 2026-09-15T08:42:44.83+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator
1 answer

Windows 11 license was deleted need help

Hi, I was not able to get Windows updates do to an error accessing a directory/drive on the computer. Searched the internet and found help to restore the section of issue and tried it. mountvol y: /S Then did EFI/Microsoft/Fonts -> del . This worked…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-14T23:08:42.0833333+00:00
Brad Epperson 0 Reputation points
commented 2026-09-15T08:40:28.1066667+00:00
Neil D 34,325 Reputation points Volunteer Moderator
1 answer

Conta invadida

Olá, meu nome é Lucas. Acho que minha conta foi invadida, o email da minha conta foi alterado a bastante tempo mas eu não rinha percebido pois eu não olho tanto minha conta da microsoft, só percebi agora pois ele foi alterado novamente, acontece que…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T09:12:37.7233333+00:00
Lucas Henrique 0 Reputation points
commented 2026-09-15T08:38:33.74+00:00
Kai-H 27,310 Reputation points Microsoft External Staff Moderator
2 answers

Edit colors

How can i edit the colors in classic calendar ? The current ones seem to have changed from what I had set up previously.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-14T06:18:16.9033333+00:00
Homes 0 Reputation points
commented 2026-09-15T08:38:07.3266667+00:00
Kai-H 27,310 Reputation points Microsoft External Staff Moderator
3 answers

How do I change an inactive Windows 11 Education installation to Windows 11 Home on a Lenovo IdeaPad Slim 3?

My Lenovo IdeaPad Slim 3 was previously used for school and currently has Windows 11 Education installed. I have graduated, and the laptop is now for personal use. I reset the laptop, but it still runs Windows 11 Education and displays the "Activate…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-14T07:23:26.3333333+00:00
diniQ 0 Reputation points
commented 2026-09-15T08:37:43.1766667+00:00
Kai-H 27,310 Reputation points Microsoft External Staff Moderator
2 answers

Cannot open excel it says opening :SOLVER.XLAM and stops from there

Cannot open excel it says opening: SOLVER.XLAM and stops from there. I have tried to delete and download new version but it did not work. I also tried repairs, but nothing works. If you can please help

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-14T08:29:22.4833333+00:00
Ketan MISTRY 0 Reputation points
commented 2026-09-15T08:37:16.43+00:00
Kai-H 27,310 Reputation points Microsoft External Staff Moderator
2 answers

Outlook password requirement

I subscribe to Microsoft 365. Two days ago I was refused access Outlook unless I provide a password. I do not recall having a password for Microsoft 365, and neither Excel nor Word are requiring one before I can use them. I hope this situation is an…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T20:26:24.0133333+00:00
Nick O'Keeffe 0 Reputation points
commented 2026-09-15T08:36:52.1566667+00:00
Kai-H 27,310 Reputation points Microsoft External Staff Moderator