Windows 11 license was deleted need help

Brad Epperson 0 Reputation points
2026-09-14T23:08:42.0833333+00:00

Hi,

I was not able to get Windows updates do to an error accessing a directory/drive on the computer. Searched the internet and found help to restore the section of issue and tried it. mountvol y: /S Then did EFI/Microsoft/Fonts -> del .

This worked and now I am able to get updates for Windows 11, but now my windows is not activated. I need the digital license sent to me to re-activate my Windows. This is the Windows 11 version which was free when I downloaded it, so I never had a license and it was hidden from me, so I can't use that. I am not trying to get a free license........ You have my name on file, registered, when I got the Update to Windows 11 Pro so you have my key. I am only asking that you email me this key so I can reactivate my Windows.

Brad Epperson

******@live.com

If you need any other information please let me know. Also, please acknowledge that you have received this so I know it did not go into a huge file bin to never be seen again.

Windows for home | Windows 11 | Licensing and activation

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  1. Ivan B 123.5K Reputation points Independent Advisor
    2026-09-14T23:51:08.6966667+00:00

    Hi,

    Did you install Windows 11 Pro using an upgrade license from Windows 10, 7, or 8/8.1?

    Or

    Did you purchase a Windows 10 license (digital or physical) that is linked to your account?

    Thanks.

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