Response to SIR appeal on the suspension of Microsoft Account

MANOJ M A 0 Reputation points
2026-09-15T05:24:18.16+00:00

How long does it take to get support from Microsoft? It has been close to 20 days now that my support request was made, i have made several follow ups, nobody is responding. Why is it so hard to get back to a customer? This is frustrating!

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Onyx Is here 4,850 Reputation points Independent Advisor
    2026-09-15T08:48:14.73+00:00

    Sorry to hear you're having trouble.

    However, I'm afraid that as this is an open forum no one here would be able to help with this. If your account was suspended then you should be able to get more answers by starting an online chat via https://support.microsoft.com and click on Contact Us then follow the instructions provided until you reach a person.

    Please note though that support may not be able to remove a suspension from the account.

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