Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,088 questions
2 answers
charges on my account
I paid for a full year in July or August, now I am being charged $9.99 a month. Why?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-09-14T14:32:57.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 34%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBZ%3C/text%3E%3C/svg%3E)
Betty Zipoy
0
Reputation points
answered
2026-09-14T17:02:26.5166667+00:00
Bence Weiszmann
1,810
Reputation points
1 answer
Working on a Project MS FABRIC, all done but Reports not saving,
Working on a Project, all done but Reports not saving, each time the visuals settings reset and also no visuals it happend now third time, when i reconnected the internet and referesh the tab
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,982 questions
asked
2026-09-14T16:16:57.46+00:00
Syed Bilal Haider
120
Reputation points
answered
2026-09-14T17:01:01.0733333+00:00
Gérard Oomens
131.9K
Reputation points
Volunteer Moderator
2 answers
i have a problem with one of the accounts
I have a Minecraft account, but I got logged out. When I try to log back in and enter the email address I know for a fact is correct, it tells me the account doesn't exist, so now I can't play on my account.
Windows for home | Other | Gaming
4,312 questions
asked
2026-09-14T16:34:57.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 43%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
alon cohen gabay
0
Reputation points
answered
2026-09-14T16:54:30.73+00:00
Gérard Oomens
131.9K
Reputation points
Volunteer Moderator
2 answers
uninstall TOTAL AV files
How do I uninstall/delete all TOTAL AV files from my computer?
Windows for home | Windows 10 | Files, folders, and storage
23,604 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 9%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
1 answer
My Microsoft account was hacked, username was changed, and I can't log in anymore
Hello, my personal Microsoft account (originally registered with the email [--PII REMOVED--]) was hacked. I have the following timeline based on official Microsoft security emails I received: [--PII REMOVED--] Shortly after this, I discovered I could…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,814 questions
asked
2026-09-14T06:28:35.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 70%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
NAWAT WATTANAWONG
0
Reputation points
commented
2026-09-14T16:50:30.9633333+00:00
NAWAT WATTANAWONG
0
Reputation points
1 answer
access outlook with Microsfot 365
The account which was recently renewed shows the worng email address
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,892 questions
asked
2026-09-14T16:13:27.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 99%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Ted Bernert
0
Reputation points
commented
2026-09-14T16:46:20.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,345
Reputation points
Independent Advisor
1 answer
Outlook keeps corrupting attached pdfs or office docs
Especially if I forward and email with pdf attachment, the recipient isn't able to open the pdf, nor am I able to open it in send mail. Error message states Adobe Acrobat Reader could not open {filename} because it is either not a supported file type or…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,103 questions
asked
2026-02-16T18:09:08.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 27%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Paul Herndon
15
Reputation points
commented
2026-09-14T16:43:08.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 42%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
FG
0
Reputation points
2 answers
OneDrive Files
I am Missing several files on OneDrive. OneDrive was saving files until today.
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,102 questions
asked
2026-09-14T15:55:46.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 11%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Roger Lemieux
0
Reputation points
answered
2026-09-14T16:43:00.7933333+00:00
GsN5034 - IA
77,365
Reputation points
Independent Advisor
1 answer
Execution process for Turkish KVKK Article 9 SS-2 with Azure and Microsoft 365
MIZAN Maritime Technologies is a customer in Türkiye using Azure services and Microsoft 365 Business Premium, including Exchange Online and Microsoft Graph. Under Article 9 of Türkiye’s Personal Data Protection Law No. 6698, we understand that the…
Azure Static Web Apps
Azure Static Web Apps
An Azure service that provides streamlined full-stack web app development.
1,505 questions
asked
2026-09-14T16:15:17.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 93%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Fatih Akşener
0
Reputation points
answered
2026-09-14T16:38:26.1066667+00:00
Allan Solomon Mejia
9,735
Reputation points
2 answers
Microsoft Threat Modeling Tool - Manually added threats Interaction name changed to "Deleted"
When I manually add threats by right-clicking on the interaction name, the threat is added, and I am able to enter information. After saving, the Interaction name changes to "Deleted" so when you filter on the interaction name, manually added…
Microsoft Security | Intune | Security
Microsoft Security | Intune | Security
Managing and enforcing security policies for devices and apps to protect organizational data through Intune
567 questions
asked
2025-01-08T14:58:39.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 11%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dan Sharp
10
Reputation points
answered
2026-09-14T16:38:15.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 95%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Benjamin Moiroud
0
Reputation points
1 answer
Microsoft 365 Tenant Lockout – No Accessible Global Administrator
Hi, We have lost administrative access to our Microsoft 365 Business tenant associated with the domain skaneinneklimat.se. Our regular users can still sign in and use Microsoft 365, but none of the accounts we can access have administrator…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,220 questions
asked
2026-09-14T15:47:52.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 92%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Patrik Henriksson
0
Reputation points
commented
2026-09-14T16:35:18.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jay1 Tran
1,205
Reputation points
Independent Advisor
2 answers
Microsoft Privacy Dashboard
The screen continuously flickers making it nonfunctional.
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,658 questions
asked
2026-09-14T15:51:20.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 52%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Deanna Webster
0
Reputation points
answered
2026-09-14T16:33:49.89+00:00
GsN5034 - IA
77,365
Reputation points
Independent Advisor
2 answers
How to gain access to a hacked email account
Hello, my name is Marcus. I am trying to help my father gain access back to his Hotmail account that was hacked about a year and a half ago. The recovery email was also hacked. Both the main email account and recovery email account do not have access to…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,814 questions
asked
2026-09-14T15:35:10.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
marcus poole
0
Reputation points
answered
2026-09-14T16:33:49.77+00:00
Jonathan Deives
81,630
Reputation points
Independent Advisor
1 answer
Account suspended
My account has had a long-term redemption restriction for about a year and a half. Support agents say they see no restrictions, so this appears to be an automated invisible flag. Please escalate this for a manual review by the Rewards back-end team.
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,397 questions
asked
2026-09-13T03:07:19.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 9%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Lord Tubbington
0
Reputation points
commented
2026-09-14T16:30:44.3233333+00:00
Jonathan Deives
81,630
Reputation points
Independent Advisor
2 answers
So popular we're restocking! Back soon!
My 5000 rs voucher showing So popular we're restocking! Back soon!, It was my goal. I saved point 81K for it only. When u will restock it and when will i get this pls hurry up
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,397 questions
asked
2026-04-08T18:54:30.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 93%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Praveen KR
0
Reputation points
commented
2026-09-14T16:29:48.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 30%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES0%3C/text%3E%3C/svg%3E)
shaun 007
0
Reputation points
9 answers
Windows 11 Pro lost activation after Razer BIOS update — digital licence not found
My Windows 11 Pro installation was previously activated successfully on this laptop. After I updated the BIOS on my Razer Blade 14 from BIOS version 1.06 to 1.08, Windows is now showing as not activated. Windows 11 Pro is still installed, and the system…
Windows for home | Windows 11 | Licensing and activation
5,326 questions
asked
2026-09-14T09:00:29.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 37%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Joep de Kraker
0
Reputation points
answered
2026-09-14T16:29:35.82+00:00
DaveM121
933.9K
Reputation points
Independent Advisor
2 answers
Hello. On September 4, 2026, I paid €10 via Winbank to upgrade my OneDrive storage to 1 TB. The bank has cleared the transaction, and I have the official payment PDF. However, the subscription does not appear in my order history, and my storage remains at
Hello. On September 4, 2026, I paid €10 via Winbank to upgrade my OneDrive storage to 1 TB. The bank has cleared the transaction, and I have the official payment PDF. However, the subscription does not appear in my order history, and my storage remains…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,204 questions
asked
2026-09-14T15:48:32.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 77%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MYRON AMPARTZAKIS
0
Reputation points
answered
2026-09-14T16:26:49.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
10,925
Reputation points
Independent Advisor
1 answer
Worst Experience - Microsoft Account Recovery Experience
I am posting this because I have now had two Microsoft account recovery cases closed without my account being recovered, despite being able to provide an extraordinary amount of evidence that I am the legitimate account owner. My Microsoft account was…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,814 questions
asked
2026-09-13T22:04:41.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 68%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Roberto Pugliese
0
Reputation points
answered
2026-09-14T16:26:01.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
13,220
Reputation points Microsoft External Staff
Moderator
3 answers
Bing VIDEO giving moderate results even with safesearch set to off
I admit, as a middle aged bachelor who is having some financial trouble, I occasionally look at porn. However lately I've been noticing that a lot of the time I'm getting censored results for searches as if safesearch was set to "moderate" even…
Bing | Safety and privacy | Adult content and SafeSearch
Bing | Safety and privacy | Adult content and SafeSearch
Tools and settings that filter and block explicit or inappropriate content from search results.
105 questions
asked
2025-08-17T16:52:11.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 51%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Slick RCBD
116
Reputation points
edited an answer
2026-09-14T16:24:01.2666667+00:00
Slick RCBD
116
Reputation points
2 answers
Credit card issue
I am trying to entering a new credit card for Office 365 payment as the old card has expired. All the card details are correct, yet the system says the details are wrong somewhere or the card is not accepted for some strange reason. I have checked it 100…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,204 questions
asked
2026-09-14T15:48:46.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 40%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Silvia Groeneveld
0
Reputation points
answered
2026-09-14T16:22:48.8933333+00:00
EmilyS726
268.5K
Reputation points
Independent Advisor