Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,217 questions
2 answers
How to Fix Error Code: 399287
Unable to login to Microsoft account and admin center after buying of domain and change set domain to active email Moved from: Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 0%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 99%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
Lost email account
I have changed the alias of an account and then accidentally removed it how can I recover the removed email again
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,810 questions
asked
2026-09-14T11:29:14.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 28.000000000000004%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Andrea Gazzini
0
Reputation points
commented
2026-09-14T15:57:39.5033333+00:00
Stefan Blom
352.7K
Reputation points MVP
Volunteer Moderator
1 answer
billing issue
I ordered 2 MS365 packages by mistake...I need to cancel one. Please provide telephone number.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,079 questions
asked
2026-09-14T15:20:26.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 27%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Louise Lafleur
0
Reputation points
answered
2026-09-14T15:55:29.4+00:00
DaveM121
933.9K
Reputation points
Independent Advisor
1 answer
Can a program "uninstall" be undone in Windows 8.1 64bit?
I accidentally uninstalled a Norton Utilities program. Can a program "uninstall" be undone in Windows 8.1 64bit?
Windows for home | Previous Windows versions | Recovery and backup
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 44%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
4 answers
Sending Bulk emails bounce bakc as spam
Hi, When I try to send a bulk email to my customers, its bouncing back saying that it's spam. Then when I try to send the same email to just 1 person, it will either go through or boucne back as spam. I have removed the signature, made the text plain and…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,890 questions
asked
2026-09-13T23:47:14.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Craig Stuart
0
Reputation points
answered
2026-09-14T15:51:24.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,810
Reputation points
Independent Advisor
1 answer
Azure DNS - Record Set for CNAME
My record set for CNAME has not yet resolved after 1 Hour (60 minutes) The domain is kec.ac.ke Im trying to use the twilio sendgrid email api and I have to verify my domain which sits in Azure DNS. Please assist.
Azure DNS
Azure DNS
An Azure service that enables hosting Domain Name System (DNS) domains in Azure.
917 questions
asked
2026-09-14T11:53:43.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 4%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
mykienesh
0
Reputation points
answered
2026-09-14T15:49:32.66+00:00
Vinodh247-1375
44,796
Reputation points
Volunteer Moderator
2 answers
I purchased Office 2024 and installed it, but when I try to use Word is says my license isn't active and will not let me edit or create without purchasing 365.
I purchased Office 2024 and installed it, but when I try to use Word is says my license isn't active and will not let me edit or create without purchasing 365. The only way I can access a Word Document that I can edit is to do it through OneDrive, but I…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,799 questions
asked
2025-12-10T17:16:09.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 87%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
MaryKaye Pazder
5
Reputation points
commented
2026-09-14T15:49:25.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 5%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Brad Heath
0
Reputation points
1 answer
Device Encryption missing even though Windows says prerequisites are met
I am using Windows 11 Home Single Language, version 25H2, on a Lenovo laptop. The Device Encryption option is missing from Settings > Privacy & security. I have already checked the following: I am signed in with a Microsoft account. My Windows…
Windows for home | Windows 11 | Security and privacy
8,729 questions
asked
2026-09-13T06:50:08.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 50%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDY%3C/text%3E%3C/svg%3E)
Dinku yadav
0
Reputation points
commented
2026-09-14T15:48:27.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
13,210
Reputation points Microsoft External Staff
Moderator
1 answer
How to move to other worksheets in Excel365 running in Huawei Matepad
I'm using Excel365 in Huawei Matepad. How do I move to other worksheets currently not shown in the tab below the screen. The worksheet slide/arrows are not there
Microsoft 365 and Office | Excel | For home | Android
Microsoft 365 and Office | Excel | For home | Android
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
345 questions
asked
2026-09-13T09:16:07.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 15%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Romeo Carabeo
0
Reputation points
commented
2026-09-14T15:48:13.93+00:00
Lucus-V
13,210
Reputation points Microsoft External Staff
Moderator
1 answer
Sending an e-mail to 104 e-mail users, I did it last month and the month before, it is only a Newsletter, this month it comes back as too many recipients.
recipients. I havetried sending it to a Group and also tried sending it in two lots but it still comes back as too many recipients. I have even tried to send an e-mail to a friend, nothing to do with sending the group Newsletter, and it won't even let…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,790 questions
asked
2026-09-07T11:28:02.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 51%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Pamela Thurbin
0
Reputation points
commented
2026-09-14T15:45:26.9933333+00:00
Lucus-V
13,210
Reputation points Microsoft External Staff
Moderator
2 answers
my outlook email has been hacked, i have tried all the previous help from the chat room still in trouble
Only scam emails are in my in box, no emails from any external source recieved
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,810 questions
asked
2026-09-14T13:00:59.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 60%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
David J Maynard
0
Reputation points
edited the question
2026-09-14T15:45:09.7+00:00
Stefan Blom
352.7K
Reputation points MVP
Volunteer Moderator
1 answer
error135011
how to resolve this error code 135011 is this about microsoft warmerror
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,237 questions
asked
2026-09-14T07:32:20.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 64%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ahmed A. Mortada
0
Reputation points
answered
2026-09-14T15:43:55.1366667+00:00
Jim
0
Reputation points
1 answer
How to correct an Error
When opening to build Gantt Charts in MPP I have just started receiving this error and if I click Repair now all it does is close page and once I reopen same error box shows and nothing allowing me to proceed, What can I do?
Microsoft 365 and Office | Project | For business | Windows
Microsoft 365 and Office | Project | For business | Windows
Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.
1,433 questions
asked
2026-09-14T15:26:53.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 8%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Allen, Kevin (RTKC)
0
Reputation points
answered
2026-09-14T15:43:31.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 92%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
John Project
49,720
Reputation points
Volunteer Moderator
2 answers
Authenticator keeps logging me out instead of logging me in
I haven't been able to find anyone else having the same issue, when I try to log onto my accounts using Microsoft authenticator, especially my school email, it asks me to log in and input the authenticator code. I do that and then instead of logging me…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,501 questions
asked
2026-09-13T14:35:54.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 40%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kaja
0
Reputation points
commented
2026-09-14T15:40:30.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Heimerdinger
545
Reputation points
Independent Advisor
2 answers
need human help
The software install failed and it told me to contact support. How can I get in touch with a human,
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,194 questions
asked
2026-09-14T15:05:08.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 10%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bamz Slamz
0
Reputation points
edited an answer
2026-09-14T15:39:51.28+00:00
DaveM121
933.9K
Reputation points
Independent Advisor
2 answers
Authenticator app does not receive request
Hello, I had an invite for a share folder from a business account to my personal account but i can not sign in and access the folder, as I do not receive any notification on authenticator app on my phone. I have tried to delete the app and re install…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,217 questions
asked
2026-09-13T11:12:28.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 88%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Moroj Adil
0
Reputation points
commented
2026-09-14T15:39:40.08+00:00
Heimerdinger
545
Reputation points
Independent Advisor
2 answers
Authenticator app
I am having issues with Authenticator app, it will not generate codes needed to access other company websites
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,217 questions
asked
2026-09-12T15:46:09.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 35%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
SOTO SOTO, NICOLE S
0
Reputation points
commented
2026-09-14T15:36:07.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,245
Reputation points
Independent Advisor
1 answer
ToggleKeys tone gone
i got a issue since a couple days ago with the toggle key tone. It was fine before, but suddenly the tone gone. i tried many internet suggestions how to fix it, but none one then work for me. My volume is always at 100%. My laptop is not old, Its a Asus…
Windows for home | Windows 11 | Performance and system failures
32,494 questions
1 answer
Microsoft account hacked, email address keeps being changed by hacker
My Microsoft account was hacked, and the attacker changed the email address/alias linked to the account. I still know previous passwords that were used on the account and can provide other information to prove that I am the original owner. The biggest…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,810 questions
asked
2026-09-13T11:33:15.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 22%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
alabon
0
Reputation points
edited the question
2026-09-14T15:35:08.0366667+00:00
Stefan Blom
352.7K
Reputation points MVP
Volunteer Moderator
1 answer
Revise the old number
How to remove the old phone number from Authenticator app and replace with new one
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,217 questions
asked
2026-09-13T12:42:22.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 54%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIF%3C/text%3E%3C/svg%3E)
Info Fertiaco
0
Reputation points
commented
2026-09-14T15:33:31.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Helen Luu
3,210
Reputation points
Independent Advisor