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2 answers

i cannot connect my mouse to the laptop

i am unable to connect my mouse to my laptop. the usb port is working. i just cannot get the connection from laptop to the mouse.

Windows for home | Previous Windows versions | Search, touch, and mouse
asked 2026-09-13T21:12:34.1766667+00:00
David Talarico 0 Reputation points
answered 2026-09-14T00:26:59.7833333+00:00
ApexNáV 360 Reputation points
2 answers

I cannot access a 6 digit code on Authenticator app when asked

I am trying to log in to ClientLinq which I access through my work account . My work email is [Moderator note: Personally Identifiable Information removed]@travelonly.com . My login and my password are working but then I am asked to enter the 6 digit…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-13T01:42:15.8+00:00
Kirsten King 0 Reputation points
commented 2026-09-14T00:26:12.1133333+00:00
Kien 1,625 Reputation points Independent Advisor
3 answers

Built in keyboard issues on my MSI Laptop Raider GE76 12UE

My MSI laptop has an issue where when I type the . key it acts as if it is the Enter Key and my 0 key on my ten key does the same. It will place the character when I press the key but then move my cursor down a line or when I type even www. in the…

Windows for home | Windows 11 | Input and language
asked 2026-09-13T22:54:47.6233333+00:00
Nathaniel Smith 0 Reputation points
answered 2026-09-14T00:25:17.5566667+00:00
ApexNáV 360 Reputation points
2 answers

How can i change my administrator

i want to change the account on my pc administator

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,248 questions
asked 2026-09-13T23:35:11.1533333+00:00
Kylian Mbappe 0 Reputation points
answered 2026-09-14T00:23:14.7633333+00:00
ApexNáV 360 Reputation points
1 answer

I need a Valid Tax Invoice for MS365 payment please

Hello, I need a Valid Tax Invoice for MS365 payment please. Regards, Alan

Microsoft 365 and Office | Other
asked 2026-09-13T23:39:53.9133333+00:00
Alan Clarke 0 Reputation points
answered 2026-09-14T00:19:34.4466667+00:00
Jhun Buala 5,725 Reputation points Independent Advisor
2 answers

How to get past the “success” box and “save’ after proving I am human?

I have successfully registered my new Microsoft 365 Personal product key, following its purchase with one year’s subscription and added the payment details for annual renewal, proved that I am human with the word “success” in the box but when clicking on…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-09T10:45:22.1+00:00
David Vinson 5 Reputation points
commented 2026-09-14T00:08:07.9733333+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
2 answers

when publisher expires what do I use?

When Microsoft Publisher expires what do I do with my documents?

Microsoft 365 and Office | Publisher | For business
asked 2026-06-03T14:13:48.3366667+00:00
Jody Anderson 5 Reputation points
commented 2026-09-14T00:05:14.2433333+00:00
Terri Davidson 0 Reputation points
1 answer

Please Help Two of My Microsoft Accounts were Hacked

Hello! I was recently hacked, so I was trying to go through the process of putting all of my files into my OneDrive, and then I wanted to look at them in the search engine, and I tried to use my Gmail Microsoft account to do so. It then said, "…

Microsoft Security | Microsoft Identity Manager
asked 2026-09-14T00:04:23.3233333+00:00
Abigail 0 Reputation points
answered 2026-09-14T00:04:40.51+00:00

AI answer

3 answers

I have 1TB used 19.2GB but exceeded data allowance

I am using Microsoft 365 for Family. Which provides 1TB of data when checking I used 19.2GB. However, the error message appears that I exceeded my data allowance. I am unable to find which to unlink and relink the OneDrive as this may solve my problem.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-10T00:35:36.83+00:00
Rudolf St 0 Reputation points
commented 2026-09-14T00:03:02.9066667+00:00
Rudolf St 0 Reputation points
3 answers

Word will not print some documents.. says no printer found.

I have tried unsuccessfully to print a document here and there and it gives me a message no printers available. I can print from other documents just word

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-13T20:36:36.23+00:00
Debbie Stowers 0 Reputation points
answered 2026-09-14T00:02:12.2133333+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
2 answers

No HDMI Sound output to TV

The video is sent to TV but the sound continues to play on Laptop. I tried multiple times and multiple Apps. I rebooted TV and rebooted Windows 11. I checked sound setting and tried reset. Does anyone have any suggestions? I don't have another HDMI…

Windows for home | Windows 11 | Settings
asked 2026-09-13T16:43:48.2133333+00:00
Jack dos Santos 0 Reputation points
answered 2026-09-14T00:00:16.79+00:00
ApexNáV 360 Reputation points
3 answers

Windows Update Issue

I am looking for windows updates and everytime i open it, it says Something went wrong try to reopen later. Screenshot 2026-09-13 102418.png

Windows for home | Windows 11 | Windows update
asked 2026-09-13T17:29:32.38+00:00
Muhammad Idrees 0 Reputation points
answered 2026-09-13T23:56:17.4+00:00
ApexNáV 360 Reputation points
3 answers

Microsoft store not installing apps

My Microsoft store keeps displaying "Try again later, something happened on our end" whenever i try to download and install anything it used to work before, but recently it doesn't i tried most of the tricks shown on the internet to fix it…

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-13T18:15:19.21+00:00
Ayuq John 0 Reputation points
answered 2026-09-13T23:55:42.42+00:00
ApexNáV 360 Reputation points
3 answers

blue tooth setting

I'm trying to access my blue tooth setting but can not get past the studio affects setting in it's place

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-13T21:04:11.8166667+00:00
Christopher Corcoran 0 Reputation points
answered 2026-09-13T23:54:27.36+00:00
ApexNáV 360 Reputation points
3 answers

Destination folder access denied you need permission to perform this action

Dear Sir / Mam, I am facing my PC backup data transfer to external hard drive '' Destination folder access denied you need permission to perform this action''. Please help me how can I resolve it.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-13T05:02:00.38+00:00
Sachin Rastogi 0 Reputation points
answered 2026-09-13T23:53:56.6566667+00:00
Jhun Buala 5,725 Reputation points Independent Advisor
1 answer

How to revert back from new chat to classic general post from iphone.

I have tried the separate method through settings and it doesn't work, nor does the offload or reinstall or delete app. When I click General tab it automatically converts to chat. It's like a glitch

Microsoft Teams | Microsoft Teams for education | Teams and channels | Other
asked 2026-09-09T23:59:17.89+00:00
ANNETTE WILLIAMS 0 Reputation points
commented 2026-09-13T23:52:31.79+00:00
Teddie Dang 1,270 Reputation points Independent Advisor
3 answers

Settings is not working. Activate windows is on screen after the computer is on for an hour or two.

Activate Windows is showing. Settings is not working. I signed into Administrator account to which this e-mail address is connected, and when I tried to reactivate it said the digital windows key was incorrect. I registered this computer when it was…

Windows for home | Windows 10 | Licensing and activation
asked 2026-09-13T23:01:15.73+00:00
m g 5 Reputation points
answered 2026-09-13T23:51:15.6366667+00:00
Alexandr S 106.3K Reputation points Independent Advisor
2 answers

Bring Back Microsoft Account Log In to Windows Phone 8/8.1

Hello Microsoft im long time user of your stuff especially Games for Windows LIVE Xbox and Nokia Lumia witb Xbox inside but I founded my old lumia again i wanted to log in but i cant it says Date and time im running Windows Phone 8.1 GDR1 update but 8.1…

Windows for home | Previous Windows versions | Internet and connectivity
asked 2026-06-01T20:52:37.64+00:00
Radim Tetera 15 Reputation points
answered 2026-09-13T23:51:00.56+00:00
Hùng Gaming Giáo Sư 5 Reputation points
3 answers

How to fix Microsoft Teams profile photo being blurry?

Hi, I am trying to update my profile photo in MS Teams and as soon as the photo is uploaded it's blurry. However, the original photo is clear. I have read other articles and I have tried the following: adjusting the DPI resizing the photo …

Microsoft Teams | Microsoft Teams for business | Other
asked 2024-03-11T11:59:24.64+00:00
Tariq 70 Reputation points
commented 2026-09-13T23:50:56.9333333+00:00
Sarah Butterworth 0 Reputation points
1 answer

microsoft account stolen

Hi! My microsoft account (which was linked to my beloved hotmail account) is stolen, and not the person is the family organizer and has access to my kids accounts. Also has my credit card information and addresses, etc. No phone call or chat support I…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-13T19:10:53.5533333+00:00
Alaz T 0 Reputation points
commented 2026-09-13T23:48:32.3966667+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator