Microsoft store not installing apps

Ayuq John 0 Reputation points
2026-09-13T18:15:19.21+00:00

My Microsoft store keeps displaying "Try again later, something happened on our end" whenever i try to download and install anything
it used to work before, but recently it doesn't
i tried most of the tricks shown on the internet to fix it
still didn't IMG_20260913_234327

work

Windows for home | Windows 11 | Microsoft Store
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  1. ApexNáV 265 Reputation points
    2026-09-13T23:55:42.42+00:00

    Repairing Windows by reinstalling the same version may help. It repairs system files and components while preserving your apps, files, and settings, but I still recommend backing up important data just in case. You can perform the repair using the Microsoft guide below:

    https://support.microsoft.com/en-us/windows/deployment/install-upgrade/fix-issues-by-reinstalling-the-current-version-of-windows

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  2. Lester Bernard Reyes 84,815 Reputation points Independent Advisor
    2026-09-13T18:51:23.8666667+00:00

    Hi, I'm Bernard. I'm happy to help!

    Kindly follow the steps provided by the AI answer. If the issue persists, kindly follow the steps below:

    Repair Windows Store and Built-in apps:

    Open Terminal (Admin) or Windows PowerShell(Admin) (Press Windows key + X then click Terminal(Admin))

    Copy, paste, and enter the command below:

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Then hit Enter. Once the process is done, restart the PC and check.

    If none will work from the above solution, I suggest doing an in-place upgrade, which will upgrade the device to the latest version and repair all issues without deleting any files.

    Go to the Windows 11 website: https://www.microsoft.com/en-us//software-download/windows11

     

    Under Download Windows 11 Disk Image (ISO), select Windows 11 (multi-edition ISO)

     

    1.    Once done downloading the ISO, kindly right-click on the ISO, then click Mount>click Setup.exe

    2.    You may be prompted by User Account Control. Click on Yes if so

    3.    In the Install Windows 11 dialog, click Next

    4.    Setup will check your PC and show a license agreement. Click on Accept in the license terms dialog.

    5.    Wait for the setup program to check for the available free space.

    6.    On the Ready to install page, make sure Keep personal files and apps has been checked.

    7.    Then click Install and just follow the prompt.

    8.    Windows 11 will restart your device several times and lead you to the lock screen. Depending on the options you set, it will keep all your files, apps, and user accounts.

    For reference: https://learn.microsoft.com/en-us/answers/questions/4252110/how-to-run-in-place-upgrade-in-windows-11

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  3. AI answer

    2026-09-13T18:15:44.7133333+00:00

    Work through these in order on Windows 11:

    1. Reset the Microsoft Store cache
      • Press Windows + R.
      • Run wsreset.exe and select OK.
      • A blank Command Prompt window should appear, then close after about 10 seconds, and Microsoft Store should open automatically.
      • Try the install again.
    2. Make sure Windows is fully updated
      • Go to Start > Settings > Windows Update > Check for updates.
      • Install any available updates, then restart the PC.
    3. Update Microsoft Store itself
      • Open Microsoft Store.
      • Select Library > Get updates.
      • If a Store update is available, let it install, then retry the app install.
    4. Repair or reset the Store app
      • Use the Windows app repair/reset option for Microsoft Store.
      • This is a standard Microsoft-recommended step for Store app problems.
    5. Reinstall the app from Library if it was previously owned/installed
      • Open Microsoft Store > Library.
      • Find the app and select Install.
    6. Check common causes if the app still will not install
      • The app may not be available in the current country or region.
      • Family settings may be hiding or blocking the app.
      • The app may no longer be available in Microsoft Store.
      • The app may be incompatible with the device.
      • The PC may need a restart after recent Windows updates.
      • The PC may not be authorized for Microsoft Store apps; sign in with the Microsoft account used for Store.
    7. Try installing with WinGet
      • Open PowerShell.
      • Search for the app: 
             winget search <App name>
      • Install it: 
             winget install <App name>
    8. If Store downloads fail for all apps, verify Store registration
      • In a non-elevated PowerShell window, run: 
             Get-AppxPackage *Microsoft.WindowsStore*
      • If Microsoft Store is not registered for the user, re-register it.
      • First check whether the package exists for any user by running this in an elevated PowerShell window: 
             Get-AppxPackage *Microsoft.WindowsStore* -AllUsers
      • If the package exists, register it for the current user with this command. Do not run this last command in an elevated PowerShell window, or it registers to the administrator instead of the user: 
             Add-AppxPackage -RegisterByFamilyName -MainPackage Microsoft.WindowsStore_8wekyb3d8bbwe
    9. If downloads or updates are blocked at the network level
      • Check that firewall or proxy settings are not blocking the required Microsoft Store and Windows Update endpoints.

    If the issue continues after these steps, use Contact Support from Microsoft support.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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