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ExchangeOnlineManagement 3.8.0: "Unable to find type [Microsoft.Exchange.Management.ExoPowershellSnapin.JsonTypedConverter]" when running cmdlets

We are running Exchange Online cmdlets using powershell through the ExchangeOnlineManagement PowerShell module, and on some machines the call fails with the following error: Method: executeExchangeModuleCommandAsync ERROR: Unable to find type…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,399 questions
asked 2026-08-17T20:36:12.61+00:00
kesavan 0 Reputation points
edited an answer 2026-09-11T01:31:40.7933333+00:00
Hendrix 990 Reputation points Independent Advisor
3 answers

How do I use Microsoft Word?

How do I use Microsoft Word? ======================= Edited by moderator to remove repeated question (probably added to have 50 characters).

Microsoft 365 and Office | Word | For education | Windows
asked 2026-08-17T17:37:08.9333333+00:00
Kelvin Limbeghala 0 Reputation points
edited an answer 2026-09-11T01:31:07.9766667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

real live person

I need to cancel microsoft 365 Business. I WANT TO TALK TO A REAL HUMAN!!!!

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-17T15:21:32.9733333+00:00
James Hollen 0 Reputation points
edited an answer 2026-09-11T01:30:19.8966667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Korean Attachment Filenames Decomposed in Outlook for Mac — Fix Timeline Request

Hello, When I send attachments with Korean filenames using the Outlook for Mac app, recipients see the Korean characters separated into individual consonants and vowels. The issue persists even after I normalize the filenames to Unicode NFC before…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-10T06:24:44.28+00:00
commented 2026-09-11T01:29:15.87+00:00
Teddie Dang 1,185 Reputation points Independent Advisor
2 answers

how to log back in my outlook bbut i forgot my username

when i go to the account recovery wehn it says "use the account u want to recover" i cant do that cause i forgot my email adn when i use an email accosited my hint is s.*@outlo

Outlook | Web | Outlook.com | Email
asked 2026-09-11T00:26:27.73+00:00
Sahil 0 Reputation points
answered 2026-09-11T01:29:11.2033333+00:00
Manoel Barros 21,735 Reputation points Independent Advisor
1 answer

AADSTS50020

AADSTS50020: User account [Moderator note: Personally Identifiable Information removed] The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-13T21:39:08.4066667+00:00
Lee Lemon 0 Reputation points
edited an answer 2026-09-11T01:28:51.3333333+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Black screen on boot, System32 repair error (SrtTrail.txt), and BitLocker prompt on Surface Laptop 3

am experiencing severe booting and system stability issues with my Surface Laptop 3. Below is a detailed breakdown of the problem: 1. Primary Boot & Display Issue (Standalone Laptop) Upon turning on the laptop, the Surface logo appears normally,…

Surface | Surface Laptop | Display and screen
asked 2026-09-11T00:31:21.9766667+00:00
Fadwa 0 Reputation points
answered 2026-09-11T01:28:49.9933333+00:00
S.Sengupta 32,031 Reputation points MVP Volunteer Moderator
1 answer

Can't find our admin account login

How in the world do I talk to a human being or get access or any info on where/what email our admin account is under? Logging in, I'm just a user under the main organization, but my boss can't get into any admin account. There seems to be no way for me…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-18T15:05:16.02+00:00
Shannon Friziellie 0 Reputation points
edited an answer 2026-09-11T01:27:07.6866667+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Teams app on phone

My teams app was working up until yesterday and now it takes me to a blank screen. I have tried to uninstall/re-install , power off and back on, look at clear cache and anything else that I could find on the internet yet I cannot access my office teams…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-08-18T17:17:07.39+00:00
Gupta, Ritu 0 Reputation points
edited an answer 2026-09-11T01:26:41.25+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Subscription Ban

My team used the image generation model, and my subscription was suspended. We are a video production team; how can I restore my subscription? We make monthly payments.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-18T18:27:53.2366667+00:00
edited an answer 2026-09-11T01:26:08.1566667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Add owner to distribution list

I own several distribution lists and would like to add an additional owner; however, when I try to do so, I keep receiving an error message.

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,199 questions
asked 2026-08-18T19:55:44.1266667+00:00
SCARBOROUGH, Helen 0 Reputation points
edited an answer 2026-09-11T01:25:48.3533333+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Windows 11 update wants me to install 25H2 again?

Hi, I already have windows pro 11 25H2 installed since last year and everything has been fine cut to this week with the new update KB5124008 and now it shows in windows update windows 11 25H2 the same exact version I use as you can see in the picture. I…

Windows for home | Windows 11 | Windows update
asked 2026-09-10T23:59:55.1166667+00:00
Philip 0 Reputation points
answered 2026-09-11T01:25:41.4366667+00:00
John DeV 169.7K Reputation points Independent Advisor
1 answer

Sorting a picture in excel

The treasury department of my company, sends a list of ACH accounts that we have with various vendors. The problem is, the list is not an excel spreadsheet. It is just a screenshot of the information taken from our bank's website. Is it possible to sort…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-18T21:02:35.21+00:00
WOLZ Susan 0 Reputation points
edited a comment 2026-09-11T01:25:11.7133333+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

how to fix my email?

ok i got an email [Moderator note: Personally Identifiable Information removed] created with go Daddy and a cancel it because a was paying 2 Subscriptions so not i can acceso my email

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-18T22:15:56.4833333+00:00
Dirk Jemmott 0 Reputation points
edited an answer 2026-09-11T01:24:28.0633333+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Downloaded files after editing in One drive Word web, not visible

Day 1 of the MS 365 Basic version Edited files in Onedrive Word web version - downloaded copy via "create a copy" option - but cannot find the edited downloaded file Similar problem with the earlier file - found it in the same folder from…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-10T20:54:27.6133333+00:00
shalini p 0 Reputation points
answered 2026-09-11T01:24:10.33+00:00
Hendrix-V 18,520 Reputation points Microsoft External Staff Moderator
2 answers

Inbox not loading in New Outlook

My Inbox has stopped loading in New Outlook for the past two weeks. There are no error messages, but the Inbox simply will not open. All other folders, such as Sent Items and Drafts, load normally. I was able to access my Inbox by switching to Classic…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-19T15:27:31.2366667+00:00
Carter Opal 0 Reputation points
edited an answer 2026-09-11T01:23:52.0966667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Unable to move a folder and delete files

A staff member mistakenly moved our CLIENT folder. I have been trying to move it back but keep getting the message "file Count over limit", which does not make sense because it was moved once, so it should not be a problem to move it again. IN…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-08-19T18:31:36.89+00:00
Firouzeh Foroutan 0 Reputation points
edited an answer 2026-09-11T01:23:17.78+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Pinning Emails

All my emails have recently started pinning in New Outlook (and web version). I do not have any rules setup, and I've tried uninstalling/reinstalling and the only thing that fixes it is going back to the Classic version. This is my work email.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-19T20:48:16.8066667+00:00
Chastity Johnson 0 Reputation points
edited an answer 2026-09-11T01:22:50.7666667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

I cannot access my Microsoft 365 Business Account

I am paying for a subscription but when I put in my email address it says it is not found on the system. I have a Primary Tenant Id, so I should have access to the system. How can I login when it will not accept the email address?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-08-19T21:24:45.9933333+00:00
Wilson Judd 0 Reputation points
edited an answer 2026-09-11T01:22:24.32+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

ERR_SSL_PROTOCOL_ERROR

A few users reported that they could not access any Microsoft 365 services. I checked Intune, and the devices were compliant. There were no sign-in logs because the connection was not reaching Microsoft. We could not sync the devices, but the date and…

Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
asked 2026-09-10T19:28:24.12+00:00
anju sukumaran 0 Reputation points
answered 2026-09-11T01:22:12.99+00:00
Xavier-D 12,595 Reputation points Microsoft External Staff Moderator