Can't find our admin account login

Shannon Friziellie 0 Reputation points
2026-08-18T15:05:16.02+00:00

How in the world do I talk to a human being or get access or any info on where/what email our admin account is under? Logging in, I'm just a user under the main organization, but my boss can't get into any admin account. There seems to be no way for me to talk to anyone.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Hendrix 990 Reputation points Independent Advisor
    2026-08-18T16:00:35.79+00:00

    Hi Shannon,

    Regarding your concern, admin accounts are managed by your company's IT department. Based on your sharing, since you're an end-user and your boss is not an administrator, you need to contact the administrators of your company and ask for their help. In case you do not know who your IT admin is, kindly refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support   

    Should you have any further questions or need additional assistance, please feel free to share them in the comment below. I'm very happy to help.  


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