1,296,659 questions

Sort by: Updated
1 answer

Account hacked going round in circles

Guys, ADHD and Dyslexic and seriously pissed off right now. Would really appreciate some help on this as MS are useless and i'm going round in circles and chatbots refusing to help me speak directly an an agent. ok, this problem affects my son's…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T13:28:55.5533333+00:00
Satvinder Diocee 0 Reputation points
answered 2026-09-13T18:03:33.96+00:00
Lucus-V 13,115 Reputation points Microsoft External Staff Moderator
3 answers

There is an error in Bing rewards

when I logged in to redeem my Bing points to Bing Rewards; there aren't ANY options other than some "Overwatch Coins Digital Code" I do not want this and I want to redeem other things and please help me Microsoft support regarding the matter.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,358 questions
asked 2026-09-11T14:29:45.4966667+00:00
VMA T 0 Reputation points
answered 2026-09-13T17:56:59.3733333+00:00
paulr0511 48,545 Reputation points Independent Advisor
2 answers

How to cancel Minecraft subscription?

I can't seem to cancel my minecraft marketplace subscription?? When I'm going to cancel on my microsoft account, I'm definitely signed in to the right account but it just doesn't show up as a subscription?

Windows for home | Windows 11 | Gaming
asked 2026-09-11T22:31:55.2366667+00:00
Natalia Chlebowska 0 Reputation points
answered 2026-09-13T17:55:59.45+00:00
paulr0511 48,545 Reputation points Independent Advisor
1 answer

How to fix Office 365 installation error 30175-45 (2147942402)

I am trying to reinstall Office 365 on my computer (Windows 11). Because the normal installation got stuck on getting things ready, I downloaded the office 365 offline installer. I run the setup I get the following error. It read in English Something…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-09-12T18:01:14.6633333+00:00
Frank V 0 Reputation points
commented 2026-09-13T17:55:33.2933333+00:00
Heimerdinger 385 Reputation points Independent Advisor
1 answer

watchdog violation 0x133

I have been recently getting watchdog violation error 0x133 on my computer and it restarts. I have tried all recommended scans and it shows nothing

Windows for home | Other | Performance and system failures
asked 2026-09-13T17:20:56.5366667+00:00
Pam Shepherd 0 Reputation points
answered 2026-09-13T17:52:58.8+00:00
Ivan B 123.6K Reputation points Independent Advisor
2 answers

Portal not working

I am trying android device enrollment using Microsoft Intune Company Portal. Unable to setup work profile. I went into settings -> security -> installation sources -> and allowed company portal access. I also went into settings -> security…

Microsoft Security | Intune | Application management
asked 2025-11-12T15:07:02.8566667+00:00
Anonymous
answered 2026-09-13T17:49:36.16+00:00
Jaymin Patel 0 Reputation points
2 answers

One drive duplicate files with computer / laptop / pc name

One drive duplicate files with computer / laptop / pc name I have onedrive account and I don't sync it with any folder like dekstop or documents, its purely a cloud based solution system of folders. Only 1 laptop is using this onedrive, it is not…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-19T15:38:55.16+00:00
Kill_La SuperSurus 0 Reputation points
answered 2026-09-13T17:48:51.49+00:00
EmilyS726 267.7K Reputation points Independent Advisor
2 answers

Can't add IMAP email to my account.

I can't add a new IMAP email to my Outlook account. At the end of the process, I get a note saying I may need an app password. There are no instructions on which app to use.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T17:01:05.11+00:00
George Cooper 0 Reputation points
answered 2026-09-13T17:47:25.0433333+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
1 answer

Azure Communication Services (ACS) Telephony Strategy for Brazil

Hello Team, We are evaluating Azure Communication Services (ACS) telephony integration with Dynamics 365 Contact Center for customer operations in Brazil. From the ACS Brazil phone number availability documentation, it appears that Brazil number…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,800 questions
asked 2026-09-10T08:53:48.6766667+00:00
Manish Kumar 0 Reputation points
answered 2026-09-13T17:44:56.9366667+00:00
Allan Solomon Mejia 9,000 Reputation points
2 answers

file history - element not found

file history - element not found. Any solutions yet? I am getting the error message on both Windows 11 and Windows 10 PCs.

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2023-07-27T14:44:16.43+00:00
David Backhouse 95 Reputation points
commented 2026-09-13T17:44:45.0833333+00:00
Mark Lovell 5 Reputation points
1 answer

Unable to Redeem Croma Coupon

Hi Team, I have been waiting for the option to redeem a Croma coupon for the past 8–9 months, but it still has not appeared in my account. Could you please let me know if there is a way to redeem it, similar to how other gift cards such as Zepto,…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,358 questions
asked 2026-09-12T18:51:14.7033333+00:00
Atul Anand Jha 0 Reputation points
answered 2026-09-13T17:41:58.05+00:00
Lucus-V 13,115 Reputation points Microsoft External Staff Moderator
2 answers

I recently purchased 100gb of space need that onedrive back

I had to restore my windows and now I cannot access my onedrive account where I had purchased 100mb a month, please help!

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-13T17:01:58.6266667+00:00
Tim Graves 0 Reputation points
answered 2026-09-13T17:40:58.3266667+00:00
John Jefferson Doyon 87,635 Reputation points Independent Advisor
2 answers

how to reinstall a deleted email account

One of my email accounts was hacked so was deleted about 5 days ago The account still sits on my account but messages are not being delivered . I want change settings so that messages come through

Outlook | Web | Outlook.com | Email
asked 2026-09-13T15:09:00.34+00:00
Terry O'Dea 0 Reputation points
answered 2026-09-13T17:39:06.76+00:00
Brian Tillman 27,030 Reputation points Independent Advisor
2 answers

My wife cannot login with either PIN or password

My wife is logged out of or computer. Neither her PIN or her password work.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-13T15:56:40.5833333+00:00
Peter Middlehurst 0 Reputation points
answered 2026-09-13T17:33:49.5966667+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
1 answer

Microsoft account was active yesterday, now says "account does not exist", Xbox signed out and Outlook mailbox unavailable

Hello, I am hoping someone can advise on what may have happened to a Microsoft account that appears to have disappeared. The account is: [--PII REMOVED--] This is not a forgotten password issue. The account was active and being used on Xbox until the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T09:11:24.5933333+00:00
Tony 0 Reputation points
edited an answer 2026-09-13T17:32:32.6866667+00:00
Lucus-V 13,115 Reputation points Microsoft External Staff Moderator
2 answers

Account Recovery Blocked

Hello, I have tried to unlock my personal email which I use for university and such however it keeps saying that my account recovery has been blocked due to activity that goes against the terms and conditions. I have used that email other than to log…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T16:43:51.16+00:00
Fae A 0 Reputation points
answered 2026-09-13T17:26:32.5966667+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
2 answers

Setting up a new email for my business

I am attempting to set up my business email account so that I can change my password.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-13T16:55:41.5933333+00:00
Robert Johnson 0 Reputation points
answered 2026-09-13T17:26:01.7866667+00:00
Heimerdinger 385 Reputation points Independent Advisor
1 answer

Authenticator pop up verification prompts are not being displayed consistently.

I use an account that I periodically need to reverify my identity to use. The first time this happened, the site wouldnt even approve the 6 digit code in Authenticator, even though the same code woked for the company primary sit (typically i would…

Microsoft Security | Microsoft Authenticator
asked 2026-09-13T17:25:26.7066667+00:00
Rick Stein 0 Reputation points
answered 2026-09-13T17:25:42.72+00:00

AI answer

2 answers

Double billing

Why am I getting billed twice a month for Microsoft 365?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-13T16:51:50.28+00:00
Jim Oglesby 0 Reputation points
answered 2026-09-13T17:25:25.2066667+00:00
EmilyS726 267.7K Reputation points Independent Advisor
2 answers

How to direct windows update file to an external drive

Low on diskspace on dirve C:, I have deleted all I can.

Windows for home | Windows 11 | Windows update
asked 2026-09-13T17:01:33.8033333+00:00
Michael J Rowland 0 Reputation points
answered 2026-09-13T17:24:49.5033333+00:00
Marcin Policht 108.3K Reputation points MVP Volunteer Moderator