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"I accidentally uninstalled the DTS audio software that came pre-activated with my Asus TUF A15 laptop. Because it is a hardware-bound OEM license, the Microsoft Store is now asking me to purchase it instead of letting me re-download my pre-activated vers

"Hello,I am reaching out regarding a license issue on my Asus TUF A15 laptop. My device natively includes a factory-pre-activated license for the DTS audio software (DTS:X Ultra / DTS Sound Unbound) tied to the hardware.Unfortunately, I accidentally…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-11T14:51:01.3633333+00:00
ankit matlane 0 Reputation points
answered 2026-09-11T15:26:33.5933333+00:00
DaveM121 930.8K Reputation points Independent Advisor
1 answer

Licenses in my Visual studio didn't renew

I am an old MCT, I noticed Microsoft licenses in my visual Studio didn't renew after i renewed my MCT, I see other MCT's with about 15 Licenses for Office Pro 2021 which isn't the case for me. Can it be looked at ?

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,837 questions
asked 2026-09-11T15:26:12.86+00:00
answered 2026-09-11T15:26:32.63+00:00

AI answer

10 answers

Office for Mac no longer recognizes OneDrive files for AutoSave – “Saved on My Mac”

Since a few days, Word and PowerPoint on my Mac no longer automatically save files to OneDrive. My files are stored in my company's OneDrive folder and OneDrive itself appears to be working normally. The files sync correctly between my Mac and…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-08-10T18:14:01.01+00:00
Carina 15 Reputation points
commented 2026-09-11T15:23:26.0833333+00:00
DO 0 Reputation points
2 answers

Help with random crashes on Windows 11 (netadaptercx)

I built a brand new PC a few weeks ago, and I have been experiencing random crashes. Everything would be just fine, every time I run a diagnosis of some sort, and stress test the system, everything works good. It is random sometimes i could go many hours…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T13:20:24.2366667+00:00
Cruba 0 Reputation points
commented 2026-09-11T15:20:10.76+00:00
Ivan B 123.4K Reputation points Independent Advisor
1 answer

Microsoft Office Specialist: Excel Expert (Office 2019) CERTIFIED

Good afternoon, I took the Microsoft Office Specialist: Excel Expert (Office 2019) exam, but I haven't received the certificate and can't find it. Could you please help me?

Community Center | Not monitored
asked 2026-09-11T15:11:32.3133333+00:00
edited the question 2026-09-11T15:15:36.2033333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

NDES Authentication Failure (HTTP 401.2) - Assistance Required for SPN Cleanup

Dear Microsoft Support Team, We are experiencing an authentication issue with our Network Device Enrollment Service (NDES) following a recent migration to a dedicated service account. The system displays the following error during authentication…

Windows for business | Windows 365 Enterprise
asked 2026-09-11T14:41:15.8066667+00:00
Lea Huber 5 Reputation points
answered 2026-09-11T15:13:32.11+00:00
Harry Phan 31,295 Reputation points Independent Advisor
3 answers

How to stop Word from continually opening documents to full screen window?

How does one stop Word from opening a document to full screen window rather than the width, etc of the document (or any document) when last saved? All the notes here, going back in time, seem almost consistently recommend resizing a word document window…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-05-15T12:29:51.5366667+00:00
K. Navarro 0 Reputation points
commented 2026-09-11T15:12:01.8166667+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
2 answers

re-loading office 2013

Hello, I had to re-load office 2013 on a computer at work. please provide an Confirmation id for Installation iD [Moderator note: personal identifiable Information removed] thanks [Moderator note: personal identifiable Information removed]

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-09-10T13:05:59.2866667+00:00
jeff obarski 0 Reputation points
commented 2026-09-11T15:06:28.61+00:00
Roebe Ta 1,110 Reputation points Independent Advisor
1 answer

Shared Email

How do I add others to a shared email address which I have had created? Can I send emails directly from shared email or does it send from me on behalf of the email Can I see sent emails from the shared email

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-10T09:46:57.3133333+00:00
Aharon Brady 0 Reputation points
commented 2026-09-11T15:05:00.8766667+00:00
Roebe Ta 1,110 Reputation points Independent Advisor
1 answer

Recurring subscription cancellation

I am being charged $129.95 CAD annually by Microsoft. I no longer have access to or remember the Microsoft account that the subscription is attached to. I need the subscription identified and the recurring billing cancelled.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T14:26:50.2133333+00:00
M V 0 Reputation points
answered 2026-09-11T15:04:48.08+00:00
DaveM121 930.8K Reputation points Independent Advisor
1 answer

Intune On-Demand Proactive Remediation API Reliability for Large-Scale Usage

Hi Team, We are testing the Intune On-Demand Proactive Remediation API: POST /deviceManagement/managedDevices/{managedDeviceId}/initiateOnDemandProactiveRemediation In our environment, the remediation package works correctly, and the API generally…

Microsoft Security | Intune | Configuration
asked 2026-09-11T14:49:34.2933333+00:00
Swahela Mulla 100 Reputation points
edited the question 2026-09-11T15:02:37.8833333+00:00
Swahela Mulla 100 Reputation points
3 answers

How do I fix automatic repair

Context Automatic Repair couldn’t repair your PC Press “Advanced options” to try other options to repair your PC, or “shut down” to turn off your PC. Log file : D:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T14:23:39.6266667+00:00
Daniel Mwaura 0 Reputation points
commented 2026-09-11T15:01:41.8733333+00:00
Mathanraj 70 Reputation points
3 answers

why i Can't add my debit card as my payment method in microsoft

I tried to buy Microsoft 365 using by bca debit card, but the microsoft think says that card/bank is not real/exist, but I have a debit card, and BCA is a real bank. I tried other cards like OCBC, but they refuse

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T09:07:41.46+00:00
juan ahmed vitorino 0 Reputation points
answered 2026-09-11T15:00:02.62+00:00
Sumit 44,316 Reputation points Volunteer Moderator
1 answer

Hyper-V saved-state VM migration fails due to missing encryption keys- how to export and import VM state encryption keys?

Moving saved-state virtual machines to a new Hyper-V host fails because the destination host cannot decrypt the saved state files. Diagnostics show that the target host lacks the original host security keys required to unlock the encrypted state data on…

Windows for business | Windows 365 Business
asked 2026-09-11T14:25:30.1633333+00:00
Harry Taylor 0 Reputation points
answered 2026-09-11T14:59:55.9733333+00:00
Hoang Le 5,310 Reputation points Independent Advisor
1 answer

Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available

When trying to login to my azure portal with my account : [Moderator note: Personally Identifiable Information removed]@nader-inoubli.com , I get this error: Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-24T00:24:01.9033333+00:00
Nader Inoubli 0 Reputation points
commented 2026-09-11T14:56:11.8666667+00:00
Julie Huynh 3,245 Reputation points Independent Advisor
2 answers

Micorsoft Agent 365

As we all know the trio i.e.,   (agentBlueprint -  agentBlueprintSPN -  agentID)  This are core security artifacts and no confusion around it.   Now  one more object i.e.,   agentInstance   has been introduced with the  Agent 365 architecture.   It has …

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-08-26T21:19:20.1966667+00:00
testuser7 286 Reputation points
commented 2026-09-11T14:51:38.3666667+00:00
testuser7 286 Reputation points
1 answer

I can't access the Family organizer account. Want to leave the family group

I am a member of a Microsoft Family group, but I don't have access to the family organizer account. I need help leaving the family group and resolving the Family Safety restrictions on my account.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

95 questions
asked 2026-09-11T14:09:23.67+00:00
Arham Zaheen 0 Reputation points
answered 2026-09-11T14:47:05.01+00:00
SD - IA 179.1K Reputation points Independent Advisor
2 answers

Unable to create any compute cluster in Azure Databricks — quota exceeded on all attempts, including minimal/single-node configurations, across multiple regions.

Issue: Unable to create any compute cluster in Azure Databricks — quota exceeded on all attempts, including minimal/single-node configurations, across multiple regions. Details: I am unable to create a Databricks compute cluster regardless of…

Azure Databricks
Azure Databricks

An Apache Spark-based analytics platform optimized for Azure.

3,018 questions
asked 2026-09-11T09:00:34.0233333+00:00
KAUSAL ASHOK MELEDATH 0 Reputation points
commented 2026-09-11T14:44:46.8466667+00:00
KAUSAL ASHOK MELEDATH 0 Reputation points
2 answers

How can I add presenters to a published webinar?

I want to add more presenters to a published webinar so they can all present during a meeting.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-08-14T14:37:25.2133333+00:00
Catalina Perez 0 Reputation points
commented 2026-09-11T14:41:23.4433333+00:00
Demi Nguyen 1,665 Reputation points Independent Advisor
2 answers

macro file not working in 365

I am facing an issue with an Excel file that contains a Validate button. Earlier, when I clicked the Validate button, it used to display the message "Validation Successful". However, now nothing happens when I click the button. I have already…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-10T12:14:07.1166667+00:00
commented 2026-09-11T14:34:00.69+00:00
Killian N 3,900 Reputation points Independent Advisor