477,059 questions

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1 answer One of the answers was accepted by the question author.

How te search directly inside a mail thread in Outlook ?

Hello, When a thread contains many messages, finding specific information becomes tedious and time-consuming. The only option is often to manually scroll through the conversation, which can be frustrating and inefficient. Are there any existing Outlook…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-28T09:01:50.2966667+00:00
Alexis DEPLANCHE 40 Reputation points
accepted 2026-09-02T12:36:31.23+00:00
Alexis DEPLANCHE 40 Reputation points
2 answers One of the answers was accepted by the question author.

I cannot pay my subscription

I am now in Hong Kong but I want to renew my subscription to Microsoft 365 with my US credit cards, I tried many times and I fail

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-02T10:32:32.58+00:00
Kathy Chan 20 Reputation points
commented 2026-09-02T11:40:59.3266667+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Trojan Virus Found and Critical Error

I am getting pop ups with Trojan Virus Found, Critical Error, System Error & Trojan found in Win/32! I ran the "Microsoft Safety Scanner". With "no viruses, spyware, and other potentially unwanted software detected". Would…

Windows for home | Other | Security and privacy
asked 2026-09-01T19:12:10.5633333+00:00
J Rivers 20 Reputation points
commented 2026-09-02T11:35:15.9866667+00:00
J Rivers 20 Reputation points
1 answer One of the answers was accepted by the question author.

Creating a Microsoft Account when setting up a new laptop?

I am helping a friend set up her new laptop. It has never been turned on before. I know that fairly early on, Microsoft is going to ask me to log into a Microsoft Account. She is switching from Apple products and does not have a Microsoft account. My…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-02T09:58:30.84+00:00
David 20 Reputation points
accepted 2026-09-02T11:29:06.1666667+00:00
David 20 Reputation points
1 answer One of the answers was accepted by the question author.

My Microsoft account was compromised and I lost access to my Minecraft purchase

Hello, I need help recovering a Minecraft purchase from a compromised Microsoft account. My original Microsoft account was compromised and the attacker changed the account's security information, including the email address associated with the account. I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-31T01:56:57.91+00:00
Harry Zhou 20 Reputation points
commented 2026-09-02T11:17:34.8266667+00:00
Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Email saying account will be closed from lack of use despite being used

I am using Outlook/Hotmail on a windows laptop. two days ago I received an email from MS saying that I had not used my account 2 years and that if I did not log into it I would lose it. This despite the fact I had logged into it just days before and was…

Outlook | Web | Outlook.com | Email
asked 2026-09-01T15:29:37.72+00:00
Lou 20 Reputation points
commented 2026-09-02T11:16:46.6233333+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

New Outlook: new message defaults to "from" email address that is not mine

Since a week ago my emails were not being delivered. I realized today that the account name has changed in the navigation panel, and a new email defaults to a "From" that is not my email address. I can click on the arrow and change it to the…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-01T18:44:31.2+00:00
Frederick Warren 20 Reputation points
accepted 2026-09-02T11:00:32.3566667+00:00
Frederick Warren 20 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft outlook wont open again after closing pc windows 11Pro?

My Outlook has stared a problem. If I open outlook, close it - and then want to open it again, it wont open. I have to restart my pc to open it again. How do I fix this? I tryed reparing and no difference.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-01-19T16:16:28.5+00:00
Hans Nielsen 20 Reputation points
commented 2026-09-02T10:43:34.6533333+00:00
Hornblower409 14,690 Reputation points
1 answer One of the answers was accepted by the question author.

AI Generated Content Detection

Is there an equivalent service in Azure to Hives AI Generated Content Detector [https://hivemoderation.com/ai-generated-content-detection]? I have looked at the image provenance services and they only seem to detect meta data and more specifically the…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-01T12:06:13.25+00:00
RICHEY, Mark (MS PRS) 20 Reputation points
commented 2026-09-02T09:16:33.0933333+00:00
RICHEY, Mark (MS PRS) 20 Reputation points
4 answers

Microsoft Access Report – 3rd Page Prints at 1/4 Size Only When Printing Full Report

I'm having an unusual Microsoft Access printing issue at one of three locations. I have a report called rpt_Contract that includes two subreports, rpt_Legal1 and rpt_Legal2. The report prints as three pages. At one location only, when all three pages are…

Microsoft 365 and Office | Access | Development
asked 2026-08-17T19:48:30.6733333+00:00
Jazzy23 10 Reputation points
commented 2026-09-02T09:10:24.7866667+00:00
Denis Szücs 0 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to leave Azure/Entra tenant: "You can't sign in here with a personal account. Use your work or school account instead"

My personal Microsoft account is connected to a tenant in Azure/Entra and I cannot leave it. I have followed various instructions for leaving a tenant, but I always get a sign-in error: You can't sign in here with a personal account. Use your work or…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-27T19:43:35.4366667+00:00
Nathan Borson 20 Reputation points
commented 2026-09-02T09:03:21.89+00:00
Killian N 3,900 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Authenticator app

I am using Sharepoint Business and the Authenticator app. During login the password is requested and also to verify in the MS autheticator app ( on iPhone). Authenticator app opens but doesnot present a verification code. iPhone is registered. When I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-18T14:14:33.79+00:00
FrankPost-2951 20 Reputation points
commented 2026-09-02T08:01:35.11+00:00
Michelle Nguyen 1,260 Reputation points Independent Advisor
1 answer

computer crashed with valid 365 license for mac. Excel needs activation. can't activate

Running a valid 365 license on mac for year. Computer crashed. Excel recovered open sheet, but can't edit or save the sheet. Message at top of sheet says to activate, but activate doesn't work.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-01T21:42:02.2733333+00:00
john perkins 5 Reputation points
recommended 2026-09-02T07:41:38.0033333+00:00
Thomas4-N 21,535 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

SharePoint list view with 2 grouping levels not working

Good day. I have a SharePoint list with less than 3000 items. The list has a view with 2 grouping levels. The view worked 100% until today. TL;DR: it seems like 2 grouping levels no longer work in SharePoint list views. This looks like a…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-07-13T11:50:51.2233333+00:00
DB365-3161 141 Reputation points
commented 2026-09-02T07:15:53.2666667+00:00
Rohit P 0 Reputation points
3 answers One of the answers was accepted by the question author.

Windows TSF: ActivateProfile returns S_OK, but GetActiveLanguageProfile returns S_FALSE and the Text Service DLL is not loaded into a new Notepad process

I am developing a Windows input assistance application using a native C++ Text Service based on the Windows Text Services Framework (TSF). I am currently encountering behavior related to Text Service activation after a Windows restart that I do not fully…

Windows development | Windows API - Win32
asked 2026-08-29T01:34:41.3033333+00:00
soso 20 Reputation points
accepted 2026-09-02T07:10:54.2033333+00:00
soso 20 Reputation points
3 answers

Invoice for update the Microsoft 365

Hi I would like to recieve the Invoice for the 429 Shekels I paid for the update of the Microsoft 365. Thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-08T08:53:06.2533333+00:00
Yossi Shachar 0 Reputation points
commented 2026-09-02T07:01:24.6233333+00:00
Maya Bargat 0 Reputation points
1 answer One of the answers was accepted by the question author.

Tax Certificate of Residency for 2026

Hi, Can you send me a Tax Certificate of Residency for 2026? Our company needs it due to tax reasons in our country. Regards.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-02T06:05:13.9766667+00:00
Igor Sztwiertnia 20 Reputation points
accepted 2026-09-02T06:59:33.1666667+00:00
Igor Sztwiertnia 20 Reputation points
1 answer One of the answers was accepted by the question author.

Repeated PAGE_FAULT_IN_NONPAGED_AREA (0x50) BSOD while playing PUBG – WinDbg shows execution of freed memory

Hello, I’m trying to determine the cause of repeated BSODs while playing PUBG. The crashes are not always identical, but this dump shows PAGE_FAULT_IN_NONPAGED_AREA (0x50). System specifications: CPU: Intel Core i5-14600KF GPU: NVIDIA GeForce RTX 5060…

Windows for home | Windows 10 | Gaming
asked 2026-08-29T04:10:23.68+00:00
ForeverYoung Ad 20 Reputation points
commented 2026-09-02T06:49:39.66+00:00
Kai-H 26,385 Reputation points Microsoft External Staff Moderator
2 answers

.net Framework update keeps wanting a PC restart

After installing Windows 11 Beta 28020.2818 quality update, the .net Framework update 2026-08 .NET Framework Preview Update (KB5122386) installed. Now it keeps asking to restart my PC, although I must have done that a dozen times already! And it is not…

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-08-31T23:22:41.32+00:00
Bert22306 150 Reputation points
recommended 2026-09-02T06:36:49.3033333+00:00
Thomas4-N 21,535 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Why does the redemption page of microsoft rewards (gonna say MS for abbrevation) remved the robux gift cards and other cards completely?

Hello my fellow MS Moderators or any advisor, Recently, idk wheather this is happening to me or with almost everyone in the indian region, but the MS redemption page LITREALLY has no robux gift card section, or amazon, sea of thieves coin packs etc. like…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,297 questions
asked 2026-09-01T15:20:39.6433333+00:00
AT GAMERS 40 Reputation points
accepted 2026-09-02T06:05:45.85+00:00
AT GAMERS 40 Reputation points