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4 answers One of the answers was accepted by the question author.

i WANT TO ENROL IN ESU UNTIL 2027 BUT SYSTEM SAYS I HAVE TO USE ANOTHER ACCOUNT TO DO SO. HOW DO I DO THAT?

I WANT TO ENROL IN ESU UNTIL 2027 BUT SYSTEM SAYS I HAVE TO USE ANOTHER ACCOUNT TO DO SO. HOW DO I DO THAT?

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-09-04T09:17:36.6733333+00:00
alan furze 20 Reputation points
accepted 2026-09-06T15:49:33.79+00:00
alan furze 20 Reputation points
3 answers One of the answers was accepted by the question author.

word did not save, progress gone

word did not save, progress gone. I am totally disappointed with my 365 subscription.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-04T12:53:37.95+00:00
Mark Elias 20 Reputation points
commented 2026-09-06T15:27:57.3966667+00:00
DaveM121 929K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Subscription pop-up even after it's been paid

I had a small glitch of less than a few hours because the credit card used for payment wasn't active when the auto renewal for MS365 came due. I fixed it as soon as I got the 1st "pop up" reminder. I've doublechecked and I'm showing as paid in…

Microsoft 365 and Office | Other
asked 2026-02-12T14:22:23.8433333+00:00
ERizzio 20 Reputation points
commented 2026-09-06T15:15:04.7933333+00:00
Douglas M. Gilbert 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to Fix Microsoft Outlook and Adobe Acrobat To Work Easily

Microsoft Outlook hasn't worked correctly with Adobe Acrobat for so long it's very annoying. Day in and day out sometimes it will PDF an e-mail or attachment, and sometimes it won't. Every day I deal with it. What happened to change an easy way of having…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-02T19:50:27.79+00:00
Dorothy Gagnon 20 Reputation points
accepted 2026-09-06T14:43:48.82+00:00
Dorothy Gagnon 20 Reputation points
1 answer One of the answers was accepted by the question author.

Help recovering Microsoft account.

Hello, I am working on recovering an account for my Minecraft account on a different email address. The email address & password was changed, but I still have the username, authenticator, migration from Mojang to Microsoft account, as well as older…

Windows for home | Other | Security and privacy
asked 2026-09-06T00:14:37.9366667+00:00
Griffin Broge 20 Reputation points
accepted 2026-09-06T14:31:28.97+00:00
Griffin Broge 20 Reputation points
1 answer One of the answers was accepted by the question author.

RE: Camera failed to start again due to MediaCaptureFailedEvent

Hello and good day! I hope this question finds you well. I have updated from Windows 11 25H2 to a preview release of 26H2 just recently. My Windows Camera app works for a long time, until it didn't. The camera kept blinking a black screen until this…

Windows for home | Windows 11 | Apps
asked 2026-08-02T04:01:38.1+00:00
megaTheBIKE 20 Reputation points
commented 2026-09-06T14:14:48.62+00:00
megaTheBIKE 20 Reputation points
2 answers

Microsoft Store not working – unable to download or update any apps

Please suggest a solution or troubleshooting steps. Thank you.I am facing an issue with the Microsoft Store on my Windows PC. The Store opens normally, but apps are not downloading or updating. Issue: Download/Update gets stuck at 0% or does not start No…

Windows for home | Windows 11 | Apps
asked 2026-01-15T06:52:20.6166667+00:00
Wazmi Ali 15 Reputation points
commented 2026-09-06T14:13:19.93+00:00
emerald 0 Reputation points
1 answer One of the answers was accepted by the question author.

Realizar copia de seguridad de VMs sin retenciones y renombrarlo

Buenos días, Tengo creado una VM e instalado todas las aplicaciones y servicios preparado para funcionar. Necesito sacar una copia de seguridad que no caduque e identificarlo por ejemplo con el nombre de la copia, etiquetarlo, etc.. Lo quiero hacer por…

Azure Backup
Azure Backup

An Azure backup service that provides built-in management at scale.

1,809 questions
asked 2023-05-09T11:14:39.7866667+00:00
AGQLABS 41 Reputation points
commented 2026-09-06T13:59:26.5333333+00:00
Rolando Rafael Llorente Arce 0 Reputation points
1 answer One of the answers was accepted by the question author.

Options does not appear in "File" in Outlook

Q &A says go to "File" and select "options" Igo to Fikle and there is no Options

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-11-02T03:55:34.29+00:00
Alexander Robb 20 Reputation points
commented 2026-09-06T13:30:06.5366667+00:00
JuliaMarvin 22,275 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

I received a notification pop up today about Publisher no longer being supported from October 2026

Just wondering where and to whom I should send the bill to at Microsoft for the time it will take me over the next four weeks to convert thousands of files manually, so they won't be stuffed up. The files include images, and need to be editable. Word and…

Microsoft 365 and Office | Publisher | For business
asked 2026-09-01T05:02:04.24+00:00
Di8546 25 Reputation points
commented 2026-09-06T12:53:21.3366667+00:00
Liora 1,630 Reputation points Independent Advisor
2 answers

download latest version or windows and excel

I have Microsoft 365 and it expires October of 2026. I am running word and excell 2010, it is out of date. I need to refresh and load word and excel 2026.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-18T11:46:09.59+00:00
THOMAS WALENTA 5 Reputation points
recommended 2026-09-06T12:44:35.6333333+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
2 answers

How do I recall an email that I sent

I sent an email that I want to recall. What are the steps to do that?

Microsoft 365 and Office | Other
asked 2025-12-30T20:40:25.7166667+00:00
Cindy Dickson 0 Reputation points
recommended 2026-09-06T12:31:11.8333333+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
4 answers One of the answers was accepted by the question author.

How to Manage a Subscription

Hey can someone help me please. I’ve called customer service. I’ve went through the steps on the website to manage a subscription. I’ve tried to submit my situation on here and it keeps being deleted.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-02-10T22:31:13.3+00:00
Destine' Grier 50 Reputation points
edited a comment 2026-09-06T12:08:34.7433333+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
1 answer

I want to cancel my monthly $10.76 a month for word!

I subscribed for Google Microsoft Word last November 2025, $10.76 monthly I want to cancel it immediately. Stop taking payments from my bank account now!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-05T19:55:42.3766667+00:00
Danno 0 Reputation points
edited the question 2026-09-06T11:08:28.1266667+00:00
Suzanne S Barnhill 279.1K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Office Home & Business

1st October 2025 purchased Office Home & Business and installed on a new Laptop and gave to my son for his use. 1st September 2026 again purchased Office Home & Business along with a new Laptop to replace my ancient computer.…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-05T02:30:17.8266667+00:00
Bob Harris 20 Reputation points
answered 2026-09-06T09:49:37.75+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
3 answers One of the answers was accepted by the question author.

where do I upgrade my plan

I can't find where to upgrade my plan from personal to family I have just renewed to MS 365 personal classic subscription as I didn't need Co-pilot. Now I'd prefer to upgrade to the Family plan so we don't all have access to every file. The 'switch…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-06T08:13:41.5433333+00:00
Diane 20 Reputation points
commented 2026-09-06T08:53:27.33+00:00
Diane 20 Reputation points
3 answers One of the answers was accepted by the question author.

Windows family loss of control of user

I am the Family Safety administrator for my son's computer. He is set as standard user on his PC (Windows 11, Microsoft 365 Family account). Since some time I have lost the connection to my son's computer via Family Safety. The time limit settings no…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-06-16T17:42:43.4866667+00:00
Susanne SVENSDOTTER 40 Reputation points
commented 2026-09-06T07:58:07.3233333+00:00
Norah-L 10,490 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Unexpected error

I have installed the Anaconda wrongly and wish to delete the folder with file. However, an error has occured. I try to disable the Windows Security Real time protection and UAC protection, but still cannot delete the file. Could any one give help on this…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-06T03:04:37.5166667+00:00
Hui Tik Ho 45 Reputation points
answered 2026-09-06T06:22:39.6266667+00:00
Hui Tik Ho 45 Reputation points
2 answers

How to fix "This feature has been disabled by your administrator" while wanting to Sign-In to get started with word.

So i wanted to get mendeley cite into my word, it we're fine when i did it back in 2023-2025, i am still using the same laptop and when i wanna use mendeley again i notice that i can't install mendeley cite, going thru the Account privacy check listing…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-05T10:07:38.5966667+00:00
Justin Daniel 5 Reputation points
recommended 2026-09-06T06:14:18.09+00:00
Thomas4-N 21,535 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

why microsoft cut off MSN Travel, Sport, Finance, Food & Drink, Health & Fitness apps etc...

i used to use them alot now they no work and arent on windows 10 unless i manually sideload them which i have and they no work except Windows 8.1 Calculator, Zune Music and Alarms.

Windows for home | Previous Windows versions | Apps
asked 2026-09-05T08:07:48.2433333+00:00
Luklin Smith 120 Reputation points
accepted 2026-09-06T05:52:51.8766667+00:00
Luklin Smith 120 Reputation points