Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,422 questions
0 answers
I can't add my account on my Authenticator app
My Microsoft account has been temporarily locked after repeated malicious Authenticator requests. I cannot access the account, every support page loops back to sign-in, and the telephone system routes me to activation instead of account recovery. Moved…
Microsoft Security | Microsoft Authenticator
asked
2026-07-14T08:43:18.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Michelle de Jong
0
Reputation points
edited the question
2026-07-14T08:46:41.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
11,310
Reputation points Microsoft External Staff
Moderator
0 answers
Logging issue in the debug of the development of KMDF driver
HI Team, We are developing a KMDF driver for a wireless module and we are using x86/64 machine for this and we are using KdPrint to print our debug, but unfortunately we are not seeing those prints in the DebugView application which has all the levels…
Windows development | Windows Driver Kit (WDK)
398 questions
asked
2026-07-14T08:20:40.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 17%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Manikandan Ayyadurai
0
Reputation points
asked
2026-07-14T08:20:40.5733333+00:00
Manikandan Ayyadurai
0
Reputation points
0 answers
Blocage d'accès à la console Endpoint Manager (MECM) — aucun compte administrateur fonctionnel suite à la suppression du compte AD précédent
Description du problème : Le seul compte qui disposait des droits d'administration sur Configuration Manager (MECM) a été supprimé de l'Active Directory. Ce compte n'ayant pas pu être restauré (corbeille AD non activée avant la suppression), aucun accès…
Microsoft Security | Intune | Configuration Manager | Other
Microsoft Security | Intune | Configuration Manager | Other
Other Configuration Manager-related features and issues
4,639 questions
asked
2026-07-10T11:29:04.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 95%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tresor LOUA
0
Reputation points
edited the question
2026-07-14T07:33:00.72+00:00
Andreas Baumgarten
132.8K
Reputation points MVP
Volunteer Moderator
0 answers
Trapped in Microsoft Ads Suspension Loop Due to Contradictory Support Agent Instructions
Hello, I am a new advertiser trapped in an automated suspension loop caused entirely by conflicting setup instructions from two different Microsoft Advertising support representatives. I need a human moderator or engineering support to review the case…
Microsoft Advertising | Accounts, profiles, and login | Account access
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
266 questions
asked
2026-07-14T04:11:50.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 44%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
GAMEBYTE STUDIO
0
Reputation points
asked
2026-07-14T04:11:50.6966667+00:00
GAMEBYTE STUDIO
0
Reputation points
0 answers
No Option to Enable iCloud Through the App
I want to enable iCloud Backups for the iOS version of the Microsoft Authenticator Application, but the option does not exist within the application itself. I have carefully followed all directions possible. I have enabled iCloud drive in my iOS…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,422 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 69%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
0 answers
hololens 2 isn't charging.
We are using multiple HoloLens 2 devices, and two of them are no longer charging. The warranty has already expired, so we expect that there will be a repair charge. Could you please let us know approximately how much the repair cost would be?
HoloLens | Other
HoloLens | Other
A family of Microsoft self-contained, holographic devices that enable engagement with digital content and interaction with holograms in the surrounding environment.Miscellaneous topics that do not fit into specific categories.
13 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 75%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
How to recover my password for an account with 2fa
I know the old phone numbers digits but cant access it because my ex decided to smash it so on my new phone without password or access to that phone number i cant get a new password to my account which im pretty sure was hacked because ive tried all my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,422 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 64%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEE%3C/text%3E%3C/svg%3E)
0 answers
How to launch microsoft office outlook 2007
I have a disk to install office enterprise 2007 but it doesn't work with outlook 2007 as the system asks me "windows installer" that it doesn't find on my computer. I've tried to telecharge some items but it doesn't work. It has always worked…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,650 questions
asked
2026-07-13T09:03:44.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 59%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Joseph BARTHOLOME
0
Reputation points
commented
2026-07-14T01:34:24.4666667+00:00
Hornblower409
14,820
Reputation points
0 answers
Microsoft Defender had no engine or signatures loaded until MpCmdRun.exe -WdEnable was run
I encountered an unusual Microsoft Defender state on Windows where Defender appeared to be installed, but its protection engine and signatures were not actually loaded. Initial diagnostics showed: WinDefend would not remain running. …
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
749 questions
asked
2026-07-14T00:27:10.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 60%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ali Suliman
0
Reputation points
asked
2026-07-14T00:27:10.1+00:00
Ali Suliman
0
Reputation points
0 answers
personalisation options for Copilot Prompt Gallery
I have a user who wants to personalise the options available in the dropdown lists in Copilot Prompt Gallery. Is this possible?
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,701 questions
asked
2026-07-14T00:20:36.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 93%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA6%3C/text%3E%3C/svg%3E)
AdamBesgrove-6128
0
Reputation points
asked
2026-07-14T00:20:36.7033333+00:00
AdamBesgrove-6128
0
Reputation points
0 answers
Retrieving accounts and game purchases after XBOX reset
had to reset my xbox. Trying to retrieve my in-game purchases from previous account. Using the same email address and changed password multiple times to try to retrieve previous account but it keeps loading into new account.
Windows for home | Windows 11 | Accounts, profiles, and login
10,033 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 55.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
0 answers
New Outlook fails to synchronise external IMAP accounts whose email addresses are also Microsoft identities?
New Outlook fails to synchronise external IMAP accounts whose email addresses are also Microsoft identities but do not have Exchange Online mailboxes. The same IMAP service works correctly for addresses that are not Microsoft identities.
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,387 questions
asked
2026-07-07T14:26:54.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 14.000000000000002%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Ewan McLaren
0
Reputation points
edited a comment
2026-07-13T21:51:14.8966667+00:00
Hornblower409
14,820
Reputation points
0 answers
I get unknown error when adding a passkey in Authenticator
I get an unknown error when trying to add a passkey in the Authenticator app. I've submitted an issue in the app, incident ID is Y33UXX2Z. I was directed here by the Support Live Chat.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,422 questions
asked
2026-07-13T21:06:20.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 39%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
Miljenko Šuflaj
0
Reputation points
0 answers
Windows Hardware Developer Program: dashboard won't load (CorrelationID provided) and support ticket blocked by empty Workspace dropdown
Summary: My company is registered and shows "Active" in the Windows Hardware Developer Program, but I cannot open the hardware dashboard to submit a driver, and I cannot file a support ticket because the Workspace dropdown in the support form…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,542 questions
asked
2026-07-13T18:21:15.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 51%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Ian Norton
0
Reputation points
edited the question
2026-07-13T18:33:48.47+00:00
Ian Norton
0
Reputation points
0 answers
Search Box Update for Insiders
This is a Controlled Feature Rollout https://blogs.windows.com/windows-insider/2026/07/13/improving-windows-search-box-with-less-clutter-and-more-control/ I rebooted, but didn't see the new Search until I opened Start and used Search there first.
Windows Insider program | Windows Insider preview | Search
0 answers
App updates are unused
I remade this post since I still don't have an answer for my other post. I have 7 versions of my application, ranging from 1.0.0.0 to 1.0.7.0. The problem is, every time I install the application, it uses version 1.0.0.0. I've already tried wsreset.exe,…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,542 questions
asked
2026-07-13T18:27:10.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Matilda Smets
0
Reputation points
asked
2026-07-13T18:27:10.3633333+00:00
Matilda Smets
0
Reputation points
0 answers
Corporate Account Incorrectly Recognized as Personal Account in Microsoft Learn
Hello Microsoft Support Team, I am facing an issue while trying to link my corporate account to my Microsoft Learn profile. Corporate Account: [xxx]@ad.infosys.com Personal Account: [xxx]@gmail.com When I attempt to add/link my corporate account to my…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,741 questions
asked
2026-07-13T17:18:54.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 97%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Amartya Roy
0
Reputation points
asked
2026-07-13T17:18:54.6166667+00:00
Amartya Roy
0
Reputation points
0 answers
Need help recovering an account
A few days ago someone off of discord invited me to a server, then having me complete a 2 step verification with a code that i failed to realize was the security code to change the password to my microsoft account which they then went onto changing my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,422 questions
asked
2026-07-13T16:39:50.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 23%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jacob Mize
0
Reputation points
asked
2026-07-13T16:39:50.23+00:00
Jacob Mize
0
Reputation points
0 answers
Copilot Agent Says "Something Went Wrong" - Nothing I'm doing works
I have refreshed my copilot several times, and even went in to my specific agents to "Update" them to see if that would fix the issue. My copilot works, but my agents still say "Something went wrong" and only allows me to click the…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,701 questions
asked
2026-07-13T15:48:22.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 53%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Brooke Hill
0
Reputation points
asked
2026-07-13T15:48:22.2566667+00:00
Brooke Hill
0
Reputation points
0 answers
achievement code for a training course attended
where can I find achievement code for the course I attended today "Underwriters Laboratories - Teams and Outlook (MS-4018.S04) EVT# 2220791".
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,185 questions
asked
2026-07-13T14:08:33.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 48%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Crisan, Monika
0
Reputation points
commented
2026-07-13T14:43:33.42+00:00
Crisan, Monika
0
Reputation points