A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
No Option to Enable iCloud Through the App
I want to enable iCloud Backups for the iOS version of the Microsoft Authenticator Application, but the option does not exist within the application itself.
I have carefully followed all directions possible.
- I have enabled iCloud drive in my iOS settings
- I have enabled iCloud keychain
- I have enabled iCloud Backup
- Under iCloud Apps, I have enabled Microsoft Authenticator, I have tried toggling it, I have tried toggling it with a delay, I have tried various combinations of restarting the device and toggling this option
- I have reinstalled the App
I have tried every possible avenue with customer support from both Microsoft and Apple now for over a week.
I have already read and carefully followed the Microsoft recommendations:
https://support.microsoft.com/en-us/authenticator/back-up-your-accounts-in-microsoft-authenticator
https://support.microsoft.com/en-us/authenticator/microsoft-authenticator-faqs
Every possible attempt fails at the very first point I have to use the Microsoft Authenticator application, open the three lines, open settings, and enable the backup option under settings. The option simply doesn't exist. I have tried from a completely new install, on a completely new phone, and have the same issue, the toggle does not exist.
How can I enable iCloud backup in the Microsoft Application?