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How to reset MFA

My Microsoft account is currently unable to be logged in. Since I replaced my old phone (the old one has been erased), I can't receive the authenticator verification code.

Microsoft Security | Microsoft Authenticator
asked 2025-10-21T02:38:07.05+00:00
Zhutong Zhang 15 Reputation points
edited the question 2025-10-21T11:08:10.11+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator
0 answers

In-place SQL upgrade from 2019 Express to 2022 Standard Fails

Trying to upgrade in place to keep the same instance. Multiple failures. Some of the errors seemed to point the Machine Learning (MLS) and Azure components that were trying to be upgraded. We removed all components and registry keys and tried again to…

SQL Server Database Engine
asked 2025-10-10T23:04:45.3566667+00:00
Jeff L 0 Reputation points
commented 2025-10-21T10:59:45.3733333+00:00
Lakshmi Narayana Garikapati 1,335 Reputation points Microsoft External Staff Moderator
0 answers

I have a new phone number and i dont have access to my old number to use the authenticator app

I have a new phone number and i dont have access to my old number to use the authenticator app

Microsoft Security | Microsoft Authenticator
asked 2025-10-21T07:26:12.4233333+00:00
Katelyn Sowards 0 Reputation points
edited the question 2025-10-21T10:45:51.8733333+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator
0 answers

CSP and 1 and 3 year reservations

Hi there, I have a question regarding CSP's and the assigning of 1 and 3 year reservations for VM's and Azure SQL Managed Instances. We are currently working with a CSP but we are having a few issues. I would like to know if it is possible for a CSP to…

Microsoft Partner Center | Other
asked 2025-10-21T10:43:34.1466667+00:00
Michael Pieterse 0 Reputation points
0 answers

My Azure Web App just says 'application error' everytime I click on the default domain

I have done everything right. I have added all the secrets needed, set up my GitHub workflows, built my docker image. And Have my workflow setup so it pushes to azure. But for some reason none of the content ever gets pushed. Help! I am very new to…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,073 questions
asked 2025-10-17T08:22:44.87+00:00
Rhiannon Brönnimann 0 Reputation points
commented 2025-10-21T10:30:43.3766667+00:00
Praneeth Maddali 12,670 Reputation points Microsoft External Staff Moderator
0 answers

course is not completing

Generate images with AI is not completing. i have done this course but not going to complete status.

Microsoft Copilot | Other
asked 2025-10-20T19:38:14.32+00:00
A, Nithiya (Cognizant) 0 Reputation points
commented 2025-10-21T10:25:01.4266667+00:00
Julian Sharp 44,031 Reputation points
0 answers

How to leave obsolete Azure tenants/directories?

My Azure account is linked to 4 tenants or directories. Two of these are obsolete and I want to leave them. However, at one of these tenants my account was removed and the other tenant is blocked due to inactivity. I cannot succeed to leave the tenants…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-10-21T10:05:02.4533333+00:00
Jan Boonen 5 Reputation points
0 answers

hello is there any chances of microsoft being available in syria

When United States lifted sanctions on Syria every one started hoping of Microsoft lifting restriction from Syria . So if there is any chance of lifting restrictions from Syria can you tell us . Thanks .

Community Center | Not monitored
asked 2025-07-02T16:00:33.01+00:00
Sako Balaban 5 Reputation points
commented 2025-10-21T09:24:49.32+00:00
Omar Hakim 5 Reputation points
0 answers

How to Uninstall SDK 6.0 from laptops

Need to Uninstall Microsoft .Net SDk core 6.0 from user laptops using Intune.

Microsoft Security | Intune | Security
asked 2025-10-13T10:04:51.0933333+00:00
Alekhya Votla 5 Reputation points
commented 2025-10-21T09:00:48.17+00:00
Pauline Mbabu 1,840 Reputation points Microsoft Employee
0 answers

Azure Function App has daily 11:30–21:30 CET connectivity failures to Blob, ADLS Gen2, Table, and OneLake when hosted in Azure

I have a Function App that reads and writes to different storage services: Azure Blob storage, Azure Data Lake Storage Gen2, Azure Table Storage and Microsoft Fabric OneLake. Since the 11th October I have experiencing mayor connectivity issues every day…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,540 questions
asked 2025-10-21T07:49:37.48+00:00
Uffe Torlyn 0 Reputation points
commented 2025-10-21T08:50:43.9633333+00:00
Rakesh Mishra 11,350 Reputation points Microsoft External Staff Moderator
0 answers

Cant access my account

i created an account few months ago to learn Azure cloud services, now i am trying to access it but cant access, please help me to login again and do needful.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-10-21T05:46:14.7+00:00
Arwaz Mansoori 0 Reputation points
edited the question 2025-10-21T08:22:18.4833333+00:00
Anonymous
0 answers

Global Administrator unable to create Azure support requests – need subscription ownership or Support Request Contributor role reassigned

Hello Microsoft team, I’m the Global Administrator for our organization’s Microsoft Entra ID (formerly Azure Active Directory) tenant citynorthbaptist.com. I’m trying to create an Azure support request but receive the following message: “You don’t have…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

759 questions
asked 2025-10-21T07:55:10.18+00:00
Jonathan Bowen 0 Reputation points
commented 2025-10-21T08:20:52.53+00:00
Jonathan Bowen 0 Reputation points
0 answers

Restore Norton Konto in Microsoft Authenticator App

I have deleted the Norton account on my Microsoft Authenticator App and would like to restore the account How could I do it?

Microsoft Security | Microsoft Authenticator
asked 2025-10-21T07:29:36.7233333+00:00
Roberto Pecorari 0 Reputation points
0 answers

Recover Admin Microsoft Account with Lost MFA Access

Hi, I’ve lost access to the MFA for our admin account that was set up couple of weeks ago. The Authenticator app no longer shows the account, and I didn’t set up a phone number or backup method. I still have access to my regular account in the domain…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-09-09T09:54:45.6766667+00:00
Johanna Linder 5 Reputation points
commented 2025-10-21T07:22:33.0033333+00:00
Johanna Linder 5 Reputation points
0 answers

My microsoft account is set to adult but I cant change my xbox pfp

I've just turned the adult age for my country today and on my account it now says that I am an adult. I have gained back access to reward point so I know its definitely an adult account and on my xbox I can change my profile picture to a custom one but…

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,558 questions
asked 2025-10-21T07:10:26.71+00:00
Eleni Spooner 0 Reputation points
edited the question 2025-10-21T07:15:21.2933333+00:00
Eleni Spooner 0 Reputation points
0 answers

google 2FA factore Authenticatore code delete

Dear sir How i google Authenticatore code delete permanently.

Microsoft Security | Microsoft Authenticator
asked 2025-10-21T06:53:34.8233333+00:00
Kanchan Deb 0 Reputation points
0 answers

Failures API giving 500 for a particular Pproduct ID

Failures API: https://learn.microsoft.com/en-us/windows/uwp/monetize/get-details-for-an-error-in-your-desktop-application is returning 500 for a particular productID but is returning results for another productID

Community Center | Not monitored
asked 2025-10-21T06:40:32.7+00:00
Aakash Deep 5 Reputation points
0 answers

CLR profiling: Trying to understand how to fetch variables.

I have been experimenting with a .NET CLR profiler for the purposes of building a powershell monitoring AV tool. I wanted to intercept powershell code (IL) using the profiler right before it is JIT compiled using API functions like JITCompilationStarted,…

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,400 questions
asked 2025-10-21T06:22:40.61+00:00
Vivek Saini 0 Reputation points
commented 2025-10-21T06:39:00.4533333+00:00
Vivek Saini 0 Reputation points
0 answers

Student account issues + The portal encountered an issue while attempting to retrieve access tokens

Hi, I have messed up and created an account using my student email address + verified it to claim the student credits, but after doing so I have found out that I am locked out out of the Azure Portal. What I should have done is - I should have created…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-10-20T08:48:09.47+00:00
Lukasz Maliszewski 0 Reputation points
edited the question 2025-10-21T06:08:06.4933333+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

My phone broke and now I cannot sign in to Azure

I already crated a case 2510050040001663 by calling Microsoft two weeks ago, but I am still not getting back from support. Over the chat a Ms. representative suggested me to create a new account and after paying $29 extra for support, I still cannot…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-10-20T16:53:18.68+00:00
Salvi Pascual 20 Reputation points
edited the question 2025-10-21T06:01:53.9266667+00:00
Anonymous