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Microsoft Authenticator code

Good Afternoon, I was using Microsoft authenticator App to access my datev website but some months ago my authenticator App suddenly started to give me 8 digits code but since the beginning my datev need 6 digits code to login. I didn't change anything…

Microsoft Security | Microsoft Authenticator
asked 2026-01-28T14:16:58+00:00
Kitti 0 Reputation points
0 answers

Enquiry Regarding Group Chat Migration Messages Not Reflected in OOTB

Hi Team, I am reaching out regarding an issue encountered while using the Microsoft Graph beta API for Group Chat Migration. We followed the documented migration flow using the following endpoints: …

Microsoft Security | Microsoft Graph
asked 2026-01-28T12:48:01.92+00:00
Anonymous
0 answers

WhatsApp business account messages not being delivered anymore via Azure Communications Services

Hi, In november I've setup ACS with WhatsApp Business. I've got everything working but now my messages are not being delivered anymore. I still can send messages via the "Try Advanced Messaging" in the Azure portal. Both in Azure and Meta…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,801 questions
asked 2026-01-07T13:11:03.0666667+00:00
Yves Blancquaert 20 Reputation points
commented 2026-01-28T12:14:38.83+00:00
Shree Hima Bindu Maganti 7,590 Reputation points Microsoft External Staff Moderator
0 answers

How to upgrade my student account to personal account

My Azure Student subscription expires tomorrow at midnight UTC. I need emergency assistance to either convert it to Pay-As-You-Go. I'm getting 'not eligible' errors when creating new accounts and cannot afford URL changes, i have an important capstone…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-10-20T18:00:28.1+00:00
Nobuhle Mtshali 0 Reputation points
commented 2026-01-28T10:44:22.2833333+00:00
Carolyne 1,151 Reputation points Microsoft Employee
0 answers

Getting error "The phone number must contain 10 digits, including the area code." when registering Lithuanian phone number that contains 11 digits

Hello, I am having trouble registering new business account at https://signup.microsoft.com/createaccount , the business phone number has 11 digits (Lithuania country code 370 and plus 8 phone number digits, 370xxxxxxxx): Could you please advise how…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-10-18T14:16:45.48+00:00
Tadas Šukys 45 Reputation points
commented 2026-01-28T10:39:04.8333333+00:00
Carolyne 1,151 Reputation points Microsoft Employee
0 answers

Cannot Verify Identity for Azure Login – Error 399287

I got 2 account with the same login error. When I select phone verification for a tenant directory, I am prompted to verify my identity via SMS. Clicking it immediately fails and spits out the following error code: 1# account: Error Code:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-21T11:30:32.4633333+00:00
Lars Schretlen 0 Reputation points
commented 2026-01-28T10:34:02.55+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

Azure Communication service stopped sending emails

Hi, We have been facing an issue since last night where Azure Email Services is not sending emails immediately. The emails are going into a queued state, and after a few hours they are eventually getting delivered. This is impacting our production…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,801 questions
asked 2026-01-23T02:36:44.1266667+00:00
Indumathi S 15 Reputation points
commented 2026-01-28T10:32:56.9966667+00:00
Golla Venkata Pavani 7,535 Reputation points Microsoft External Staff Moderator
0 answers

How to request change in the user principal name for a shared email ID on entra. The UPN still has a old domain name, need this updated to the new one.

We are migrating from old GitHub instance to the new GitHub EMU instance, the GitHub account in the new EMU is correctly mapped to @comanyname.com, but GitHub SSO authenticates using the User Principal Name (UPN) from Entra ID. The UPN is still using the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-28T07:36:34.7233333+00:00
Meghana Varun 0 Reputation points
edited the question 2026-01-28T10:27:36.2466667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

Unable to access azure student free portal

I'm unable to access azure student portal after signing up, it's showing error. kindly help me to get access the student portal, student ambassador programs too.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-27T08:01:20.9433333+00:00
Niladree Sur 0 Reputation points
commented 2026-01-28T10:01:37.93+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

Outlook Login - Recovery Unsuccessful. Urgent help needed

Hello, I'm currently unable to access my Hotmail account due to a forgotten password. My mobile number is registered as a verification method, and I’ve received multiple verification codes to that number including one single prompt to reset the password…

Microsoft Security | Active Directory Federation Services
asked 2025-10-09T16:36:54.69+00:00
Kullie Sohi 0 Reputation points
commented 2026-01-28T09:53:34.2966667+00:00
Carolyne 1,151 Reputation points Microsoft Employee
0 answers

specific OU showing

Hi Support I have 10 domain controller . I want specific OU in one domain controller . I would also like to be able to see only the same company's OU on that domain controller . not someone else's OU This question is related to the following Learning…

Microsoft Security | Active Directory Federation Services
asked 2025-10-03T02:01:44.13+00:00
Ravinder Makkar 100 Reputation points
commented 2026-01-28T09:48:13.5366667+00:00
Carolyne 1,151 Reputation points Microsoft Employee
0 answers

Azure Tenant Lockout

Hello, all of our admins are unable to login. This is affecting business continuity now. We have opened a Severity A case with y'all and are WELL past the 1 hour SLA mark. We need to get this resolved within the hour. Support#: pii

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-27T16:04:41.7333333+00:00
Nick Godwod 0 Reputation points
edited a comment 2026-01-28T09:45:42.43+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

How to show a Cancel button on the Sign In page in Azure AD B2C custom policy (SSO)?

I see in the docs under SelfAsserted‑LocalAccountSignin‑Email that there is a metadata key setting.showCancelButton. I set: <Item Key="setting.showCancelButton">true</Item> in my TechnicalProfile. But the Cancel button does not…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-09-19T07:19:27.0833333+00:00
Shilpa Mary Thomas 0 Reputation points
commented 2026-01-28T09:32:04.7266667+00:00
Carolyne 1,151 Reputation points Microsoft Employee
0 answers

Correctly fill 'To' and 'CC' in Copilot agent auto drafting email replies

I'm trying to build a Copilot agent that automatically takes in incoming emails, and drafts a reply in-thread in my tone of voice. It uses the Trigger 'When a new email arrives V3', and Tool 'Reply to email V3'. When testing, Copilot does generate a…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-01-28T09:11:08.1133333+00:00
Gerritsen 0 Reputation points
0 answers

Sugerencias para mejorar Copilot

1. Opción para ordenar el historial de conversaciones alfabéticamente Acción sugerida Incorporar un modo de visualización adicional en el historial que permita ordenar las conversaciones por orden alfabético, además de los modos actuales (por fecha o…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-01-28T08:10:42.7633333+00:00
Eduardo Salvador Serrano 0 Reputation points
0 answers

Recovered hacked Microsoft account – cannot change primary email due to security restriction

Hello, My Microsoft account was compromised and the attacker changed the primary email address on the account. I successfully recovered the account through Microsoft’s recovery process and I am currently able to sign in. However, I am now blocked from…

Microsoft Security | Microsoft Authenticator
asked 2026-01-28T06:11:37.55+00:00
Osito Yukinoshita 0 Reputation points
0 answers

MDC - Create AWS Connector with PowerShell

Hello, following the documentation in link below, Example 1 to setup a connector from MDC to AWS and getting an error "bad request" in M365 GCC and Azure Commercial. My customer has same issue, I can duplicate this issue and had several others…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2025-12-05T17:42:42.7366667+00:00
Chris Littlejohn 0 Reputation points Microsoft Employee
commented 2026-01-28T04:45:23.4466667+00:00
Chris Littlejohn 0 Reputation points Microsoft Employee
0 answers

Error sl configurar pagos moneda duplique curnta bancaria

Durante la configuración de los pagos en Partner Center cometí un error al duplicar la información del perfil de pago, creando dos perfiles para la misma cuenta bancaria. Actualmente existen dos perfiles de pago: Uno completo y correcto. Otro…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

783 questions
asked 2026-01-28T02:40:52.34+00:00
GUSTAVO BERNAL ORTIZ 0 Reputation points
0 answers

When will Microsoft resolve the issue of not accepting Philippine (+63) numbers?

I already have a Philippine number already registered, but I want to add another number for flexibility in case I didn't bring the phone with the registered number and need to access/approve/sign-in, whatever, to my Microsoft account, but Microsoft says…

Microsoft Security | Microsoft Authenticator
asked 2026-01-28T01:55:53.1433333+00:00
Justin Kenneth 0 Reputation points
edited the question 2026-01-28T02:04:31.4033333+00:00
Justin Kenneth 0 Reputation points
0 answers

My personal Microsoft account was deleted without my consent about 20 minutes ago. I believe it was compromised. I need immediate restoration before permanent deletion.

My personal Microsoft account was deleted without my consent about 20 minutes ago. I believe it was compromised. I need immediate restoration before permanent deletion.

Microsoft Security | Microsoft Authenticator
asked 2026-01-28T00:51:45.57+00:00
Joshua Thomas (Student) 0 Reputation points
commented 2026-01-28T01:22:01.41+00:00
Joshua Thomas (Student) 0 Reputation points