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SCIM provisioning – addresses[type=home] values not persisted by Entra ID

Hello Microsoft Support team, I’m running into an issue with SCIM provisioning in Microsoft Entra ID and would appreciate your help clarifying whether this is expected behavior or a configuration problem on our side. Setup overview: Microsoft Entra ID…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-23T15:15:28.5166667+00:00
Kahal 25 Reputation points
commented 2026-03-30T06:57:26.9433333+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
0 answers

Remove Windows Security Pin

How do I stop this from popping up? When I try to remove it the remove button is greyed out, I've watched a few videos and can't get it figured out. Thanks in advance for the help.

Microsoft Security | Microsoft Authenticator
asked 2026-01-05T15:20:35.73+00:00
Philip 0 Reputation points
commented 2026-03-30T06:46:14.5066667+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
0 answers

Automatically closed tickets

The support requests I purchased are being automatically closed for no reason. No one is providing support, and my problem remains unresolved. Can you help me?

Microsoft Security | Microsoft Authenticator
asked 2026-01-02T16:13:58.2733333+00:00
Gökçen Sular 10 Reputation points
commented 2026-03-30T06:36:36.47+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
0 answers

Outlook event respone showing as "none" on own event via Graph API

We have an application that uses the Graph API to get events from Outlook calendars. When person A creates an event, not necessarily a Teams-Meeting, in their calendar it their response status will be shown as "organizer". Now this usually…

Microsoft Security | Microsoft Graph
asked 2026-01-13T14:50:22.4533333+00:00
n/n 0 Reputation points
commented 2026-03-30T06:23:46.7733333+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
0 answers

Xbox monthly subscription charges on Credit Card

I have multiple Xbox subscription charges being taken from my bank account. I have checked all the microsoft accounts linked to me and I do not have any subscriptions listed. My son did delete an account he had on an Xbox he sold so I'm not sure if that…

Community Center | Not monitored
asked 2026-03-29T12:19:41.5733333+00:00
Samantha Giorgella 0 Reputation points
edited the question 2026-03-30T04:12:26.7133333+00:00
Haytham-C 5,540 Reputation points Microsoft External Staff Moderator
0 answers

How to obtain proof that we built a Power Automate Cloud Flow in a customer environment

We raised a help ticket with the Microsoft support team at Partner Network/Channel, who asked us to raise this ticket. We are trying to attribute Power Automate Cloud Flows linked via PAL to our partner score, but some Flows are not appearing, despite us…

Microsoft Partner Center | Other
asked 2026-03-03T03:07:11.6533333+00:00
Tjon Kim 20 Reputation points
commented 2026-03-30T02:35:59.2433333+00:00
Tjon Kim 20 Reputation points
0 answers

Entra External ID + Google Federation: "username" parameter error on silent refresh (12-24h after login)

Hi, We're experiencing an issue with Google federation in Entra External ID that appears to be a known problem based on other threads I've found. The Problem: Initial Google sign-in works perfectly After 12-24 hours, when the app attempts silent token…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-12-11T22:32:46.93+00:00
Jack Timms 25 Reputation points
commented 2026-03-29T23:53:59.0466667+00:00
Matthew Young 0 Reputation points
0 answers

Problemas con Copilot Pro

“Tengo Microsoft 365 Familiar vigente hasta 2028 con esta cuenta. Contraté Copilot Pro a través de Play Store y se ha estado cobrando, pero ahora en mi cuenta Microsoft aparece como cancelado/no activo y ya no tengo Copilot en mis apps de Office en…

Microsoft Copilot | Other
asked 2026-03-29T22:51:20.9866667+00:00
José Antonio Venegas 0 Reputation points
0 answers

Emails not showing

I cannot view my emails in outlook, my inbox is showing there are emails but only 2 showing

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

3,076 questions
asked 2026-03-16T01:34:16.27+00:00
Robyn Pollard 0 Reputation points
commented 2026-03-29T20:11:48.47+00:00
Mr. Trust_A 4,820 Reputation points
0 answers

Unable to reset password to Outlook account as no longer has access to Authenticator as on new phone and system won't send an SMS to my number to verify for 2FA

Purchased a new phone and need to reset my password for my Outlook account. Go to reset password but the system wants me to use Microsoft Authenticator which I no longer have access to as it was on my old phone. I am able to get a code to my Gmail…

Microsoft Security | Microsoft Authenticator
asked 2026-03-29T17:43:17.7+00:00
Drag Breath 5 Reputation points
0 answers

philips digital pathology oidc authentication azure insufficient user rights

we register the application in azure also give the permission added the claims mapping User.Read, Email, UPN, OpenID, Profile and User.ReadWrite.All and we are still getting this error Insufficient user rights while login on the IMS. once the user login…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-23T07:50:42.3866667+00:00
Cosry Amer 0 Reputation points
0 answers

Excel for Mac - spinning beachball

What does automate do in Excel for Mac -Preferences - general?

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-03-27T18:37:04.8366667+00:00
SUSAN F. DOBIE 0 Reputation points
commented 2026-03-28T17:49:21.8233333+00:00
SUSAN F. DOBIE 0 Reputation points
0 answers

How do I complain about Recommence Trade In service?

I want to know how to complain about your trade in partner service (with Recommerce) as they have not paid out the promised bonus payment and I feel that my trade in experience was falsely represented and deceitfully managed I purchased a Surface 7…

Microsoft Partner Center | Other
asked 2025-10-27T23:36:52.5766667+00:00
Kate Williams 10 Reputation points
commented 2026-03-28T17:21:17.4233333+00:00
SS 20 Reputation points
0 answers

Something went wrong An error occurred while processing your request We encountered an unknown error Whiteboard Correlation Id: d8c29bd1-332b-427c-bb1d-363c1f2a2cbe

Hello, The message: Something went wrong An error occurred while processing your request We encountered an unknown error Whiteboard Correlation Id: d8c29bd1-332b-427c-bb1d-363c1f2a2cbe 2026-03-25T19:33:05.973Z Keeps appearing every time I try to open an…

Microsoft 365 and Office | Other
asked 2026-03-25T19:35:21.8633333+00:00
Isaak Talarico (PAH) 0 Reputation points
commented 2026-03-28T08:50:47.2733333+00:00
Debashmita Saha 235 Reputation points
0 answers

Adaptive Cards in Microsoft Teams do not support video playback via Media URL – feature request

Hii team, We are building a solution using Microsoft Copilot Studio and Adaptive Cards published to the Microsoft Teams channel. In the Copilot Studio test environment (web chat), video playback works correctly when we provide a public video URL in the…

Microsoft Copilot | Other
asked 2026-01-30T09:28:13.2966667+00:00
Vikas Bij 0 Reputation points
0 answers

I lost access to a lot if my accounts

I recently got a new phone and i transferred my authenticator to it but when i needed to use it my accounts werent there so i couldnt get the verification codes so now i am logged out of a lot of them, i cant log back in because i need the verification…

Microsoft Security | Microsoft Authenticator
asked 2026-03-28T02:23:12.83+00:00
Watermelon Estoy 5 Reputation points
commented 2026-03-28T04:03:11.3266667+00:00
Debashmita Saha 235 Reputation points
0 answers

Can't receive the numeric pop-up login verification on the mobile phone.

When logging in on the web, I'm asked to enter a 2-digit number in Authenticator, but no prompt pops up on my phone. The account itself logs in fine.

Microsoft Security | Microsoft Entra | Other
asked 2026-03-28T03:03:38.2433333+00:00
Shirley Huang 0 Reputation points
0 answers

Never received a promised callback

Case 7100272618 time on phone with rep 1.5 hours Since the uninstall of 2 MS 365 (-en and -fr) and the reinstallation of MS 365 took so long, the rep asked to end the session and that he would call back to verify if all was working - it was not. When I…

Microsoft 365 and Office | Other
asked 2026-03-27T23:37:47.3266667+00:00
domenic pasquarelli 0 Reputation points
0 answers

Unable to verify MPN Id when creating a new App Registration, unable to reach support

Can someone help? I'm paying a subscription just for getting support and I can't even create a case, all I get is a link to this forum.

Microsoft Partner Center | Other
asked 2026-03-27T22:33:48.9033333+00:00
Alexander Tarasevich 11 Reputation points
0 answers

I do not receive phone calls to authenticate my work account

I set my Microsoft Entra account that associate to my work account to call me to verifiy my identify. I have not been able to receive phone calls from microsoft the last few weeks. I did not change my phone number associated with my account. My phone…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-23T14:11:33.1033333+00:00
Liu-Leitke, Yilin 0 Reputation points
edited the question 2026-03-27T16:05:15.97+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator