Remove Windows Security Pin

Question

Remove Windows Security Pin

Philip 0

How do I stop this from popping up? When I try to remove it the remove button is greyed out, I've watched a few videos and can't get it figured out. Thanks in advance for the help. User's image

Catherine Kyalo 3,180 Microsoft Employee

Why the Remove PIN button is greyed out

If the Remove button for the Windows Security (Windows Hello) PIN is disabled, it usually means the PIN is being enforced by one of the following:

Account‑level sign‑in requirements

If you’re signed in with a Microsoft account, Windows may require a PIN to protect the account and device.

  This is common when features like device encryption or passwordless sign‑in are enabled.
  
  **Work or school account / device management**
  
     If the device is joined to a **work or school account**, or managed by an organization, policies can require a PIN.
     
        In this case, Windows will not allow the PIN to be removed locally.
        
        **Windows security features enabled**
        
           Some security features (such as Windows Hello, encryption, or “Require Windows Hello sign‑in”) can prevent PIN removal while enabled.

Your answer

Catherine Kyalo 3,180 Reputation points Microsoft Employee

2026-03-30T06:46:14.5066667+00:00

Why the Remove PIN button is greyed out

If the Remove button for the Windows Security (Windows Hello) PIN is disabled, it usually means the PIN is being enforced by one of the following:

Account‑level sign‑in requirements

If you’re signed in with a Microsoft account, Windows may require a PIN to protect the account and device.

This is common when features like device encryption or passwordless sign‑in are enabled. **Work or school account / device management** If the device is joined to a **work or school account**, or managed by an organization, policies can require a PIN. In this case, Windows will not allow the PIN to be removed locally. **Windows security features enabled** Some security features (such as Windows Hello, encryption, or “Require Windows Hello sign‑in”) can prevent PIN removal while enabled.