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Search results disappear one-by-one when clicking a message in New Outlook for Mac — how can this be escalated?

This is the same issue already reported in this thread from March 2023: https://learn.microsoft.com/en-us/answers/questions/4584290/outlook-messages-using-search-disappear-when-click — three years old now, with 40+ people confirming the same bug via…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-10T11:27:04.0333333+00:00
Ramesh Menon 0 Reputation points
0 answers

Cannot connect device

I cannot connect my device with my Office 365 account. Cannot login to Office or Onedrive. Error code -2147024891 appears I tried resetting everything, connecting with different wifi. Not sure what I can do

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-10T11:24:49.3766667+00:00
Toro Tibor 0 Reputation points
0 answers

Missing Certification/Trophies/Badges

Issue details Product : Microsoft Credentials Category : Learn Profile Issue : Missing Certification/Trophies/Badges Description I recently linked my current company account to my main account. However, after I removed the company account from my linked…

Community Center | Discuss the Q&A site | Site bug or problem
asked 2026-09-10T11:17:44.36+00:00
Parthiv Pandya 0 Reputation points
0 answers

developer account verification was rejected

My Partner Center developer account verification was rejected The Partner Center portal and all escalation emails are failing due to redirect‑URI and access‑denied errors.

Microsoft Partner Center | Other
asked 2026-09-10T11:14:11.93+00:00
Akshay Sathe 0 Reputation points
0 answers

R1 999 was taken from my Credit Card for an Automatic renewal for Windows 365

My credit card was debited for an automatic subscription for Windows 365 for the period 2026/27, would like a refund the account is active, this is a duplicate.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-10T11:12:27.76+00:00
keith opperman 0 Reputation points
0 answers

Request for Microsoft Confirmation – DLP Integration with Third-Party Applications

DLP and Third-Party Application Integration The customer has a requirement to extend DLP controls to third-party applications such as: Keka HR Salesforce Other third-party SaaS applications that may be introduced in the future With the Microsoft 365…

Microsoft Security | Microsoft Purview
asked 2026-09-07T02:19:26.7+00:00
Ganesh Kitte 0 Reputation points
commented 2026-09-10T11:08:51.26+00:00
Mathias Baden 0 Reputation points
0 answers

How do I update an Adaptive Card Post Posted to Teams when Poster is Flow Bot and location is Chat with bot

I'm trying to update an adaptive card using the "Update an adaptive card in a chat or channel" action in a power automate cloud flow. During test runs I have confirmed the messageID and reciepient email are porperly passed to the action as…

Azure Logic Apps
Azure Logic Apps

An Azure service that automates the access and use of data across clouds without writing code.

3,841 questions
asked 2026-09-10T03:58:51.7966667+00:00
Kishore R 0 Reputation points
commented 2026-09-10T11:06:14.87+00:00
Tejaswini Billakurthi 250 Reputation points Microsoft External Staff Moderator
0 answers

Foundry deployment: Failure at project scope with context deadline exceeded — Permission and subnet delegation issues

I require a support engineer for this. It is not resolved.

Azure Virtual Network
Azure Virtual Network

An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.

3,162 questions
asked 2026-09-10T11:02:59.0533333+00:00
em_maz_cl_t_o 0 Reputation points
0 answers

Defender for Cloud: Exemptions Not Persisting After Deletion — Reappear After Some Time

I need this escalated to a human engineer with product knowledge of Microsoft Defender for Cloud and the Security Resource Provider specifically. The case summary I received does not reflect the diagnostic work already carried out, and I do not want…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-09-10T10:54:14.96+00:00
Andy Gibson - Admin 0 Reputation points
0 answers

unknown tenant 1d4d628a-a229-4026-8731-c97a8f4c2f2e invoice received

Invoice Number: G182467820 Billing Profile: Aakil Omar Primary Tenant ID: 1d4d628a-a229-4026-8731-c97a8f4c2f2e Invoice Amount: USD 18.66 Issue: I am being billed for Azure usage (Compute, Networking, Storage), but the Azure tenant I administer is…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,969 questions
asked 2026-09-10T10:49:41.44+00:00
Aakil Omar 0 Reputation points
0 answers

Update New Number On App

I’ve been trying to use my Authenticator app to approve request and sign into work, but the number it sends the code to approve the request is my old number and I don’t know how to update it.

Microsoft Security | Microsoft Authenticator
asked 2026-09-10T10:46:16.58+00:00
Joshua Rheman 0 Reputation points
0 answers

Urgent billing review requested: unexpected Claude charges through Microsoft Foundry under Microsoft for Startups

I am a Microsoft for Startups participant and have been using Azure under the Startup sponsorship subscription since February 2026. I am requesting an Azure Billing review and discretionary adjustment for unexpected Claude charges incurred through…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,637 questions
asked 2026-09-10T10:39:48.1233333+00:00
Arvind Jadli 0 Reputation points
0 answers

Storage Account Upgrade: LRS to GRS — Conversion Failure During Background Process

Problem description I am experiencing an issue when trying to upgrade my storage account from Standard_LRS to Standard_GRS. The request was accepted and entered an 'InProgress' state, but later failed during the background conversion process. The account…

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,885 questions
asked 2026-09-10T10:32:12.6933333+00:00
Gordon Blackwell 40 Reputation points
0 answers

Outlook classic fails on first launch after reboot: "This folder group cannot be opened. Microsoft Exchange is not available"

Since early September 2026, classic Outlook for Windows (Exchange Online, Cached Exchange Mode) repeatedly fails on the first launch after a reboot with: "Cannot start Microsoft Outlook. Cannot open the Outlook window. This folder group cannot be…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-10T10:31:33.45+00:00
M365 Admin 0 Reputation points
0 answers

MICROSOFT STUDENT AMBASSADOR

Dear Mam/ Sir, I have a concern regarding my Microsoft Student Ambassador registration. The Contributor ID shown on my Microsoft Learn profile is different from the one sent to me via email. Could you please guide me on which one I should use? Also,…

Community Center | Discuss the Q&A site | Other feedback
asked 2026-09-10T10:23:20.7633333+00:00
Joselyn K. Sanguenza 0 Reputation points
0 answers

Copilot disabled in OneNote for Mac, but works in Word, Excel, PowerPoint and Outlook

Hi, Copilot works correctly for me in Word, Excel, PowerPoint and Outlook, but in OneNote for Mac the Copilot button is visible and permanently disabled (greyed out). I have already verified: Same Microsoft account in all apps. Same Office version. …

Microsoft 365 and Office | OneNote | For business | MacOS
asked 2026-09-10T10:23:16.5566667+00:00
Hector Torres Medina 0 Reputation points
0 answers

Email Deleted

Hi all, I have an old email that is linked to some of my gaming accounts, however I cannot log back into them or even change the email in some cases as they require me to get a 2 factor code from the old email. I am not sure if the email is permanently…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T10:16:38.89+00:00
Anton Chew 0 Reputation points
0 answers

2fa logging in loop for a week, wasting subscription cant talk to anyone

tried recovering account, called every 1800 number not a single human can help me. iv paid thousands on my xbox account but noone can help me sign in besides recover form that isnt for 2fa. but they keep billing me. CAN ANYONE HELP ME?

Microsoft Security | Microsoft Authenticator
asked 2026-09-10T10:09:29.4833333+00:00
meredith thomas 0 Reputation points
0 answers

Can i use Window App SDK + Entra ID for Push Notification for MSIX app + submit to MS Store

I'm planning to use Flutter to build a Windows app, using an MSIX installer. I need to distribute my app via MS Store Sideloading MSIX with manual certificate signing. Features my app needs Push notification My Question: Can i use Entra ID +…

Windows development | Windows App SDK
asked 2026-09-10T09:19:11.99+00:00
Max Nguyen 0 Reputation points
edited the question 2026-09-10T10:05:54.92+00:00
Jack Dang (WICLOUD CORPORATION) 18,975 Reputation points Microsoft External Staff Moderator
0 answers

kein Zugang zu Office-Hilfsfunktionen

Nach Verlassen einer Organisation habe ich keinen Zugang mehr zu Office-Hilfefunktionen, angeblich vom Administrator gesperrt

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-09T21:03:44.2433333+00:00
Martin Muncke 0 Reputation points
commented 2026-09-10T10:02:31.5466667+00:00
Martin Muncke 0 Reputation points