Missing Certification/Trophies/Badges

Issue details

Product :

Microsoft Credentials

Category :

Learn Profile

Issue :

Missing Certification/Trophies/Badges

Description

I recently linked my current company account to my main account. However, after I removed the company account from my linked accounts, all of my certifications, badges, trophies, and related progress disappeared from my main account. All of my certifications and badges were earned using my main account (******@hotmail.com), not the company account. Could there be an issue with the account-linking feature? I only linked the company account and then removed it, but afterward, my certification and badge data disappeared from my main account. Could someone please help me restore my missing certifications, badges, and profile data?