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sign in and co pilot

i cant sign in because another email address of mine is there and i cant remove it and i cant sign in to co pilot but bought subscription

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-18T03:38:09.0433333+00:00
SHARP SPEAR 0 Reputation points
answered 2026-09-18T05:11:23.2033333+00:00
GsN5034 - IA 77,820 Reputation points Independent Advisor
1 answer

Intune device not compliant

This device showing not compliant but if i click on the 'Non compliance' then teh detail showing the device is compliant. Anyone know why?

Microsoft Security | Intune | Compliance
asked 2026-09-18T01:04:18.15+00:00
Handian Sudianto 7,471 Reputation points
commented 2026-09-18T05:08:42.1166667+00:00
Rahul Jindal 11,731 Reputation points
2 answers

Trying to receive emails and senders are telling me they can’t send due to being rejected

Can’t receive emails from some senders, they are telling me that the email is rejecting. Been ongoing emailing them for the past 24 hours and it must be something on my end/ hotmail end.

Outlook | Web | Outlook.com | Email
asked 2026-09-17T10:30:51.2433333+00:00
Josh Miles 0 Reputation points
answered 2026-09-18T05:07:00.5666667+00:00
Hornblower409 15,925 Reputation points
3 answers

Microphone is working but no sound

In my audio settings I ran a test and the volume meter is jumping. I ran a trouble shoot and it is connected. Why can't i hear to echo sound on it?

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-03T19:50:14.4+00:00
Jamie Teague 0 Reputation points
commented 2026-09-18T05:03:12.7966667+00:00
Leif Arne Grødem 0 Reputation points
2 answers

Early subscription renewal demand

My current subscription ends on 24 December 2026 but I am repeatedly being asked to "Upgrade" and I can't access the benefits of my current subscription.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-18T04:21:53.77+00:00
Babatunde A. Gbolade 0 Reputation points
answered 2026-09-18T04:58:57.0966667+00:00
DYARI BARHAM 37,681 Reputation points Independent Advisor
3 answers

Unable to connect Microsoft Foundry UI agent to mcp server - 400 BadRequest

Hi all My team was trying to connect the agent in Microsoft Foundry UI to ours mcp server. At first time the connection was work and the agent is able to access mcp but when we recreate a connection, it showed this error. Do you have idea what happened. …

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

151 questions
asked 2026-09-11T02:25:00.5666667+00:00
Nutpapon Limsupavanich 20 Reputation points
commented 2026-09-18T04:58:43.58+00:00
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

My outlook account has been hacked and I am unable to sign in

Going through the account recovery flow, and it appears my outlook account no longer exists. My recovery email and phone number were removed, and I have no way of recovering my account. All on-line options can't help.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-08T08:29:22.6033333+00:00
Steve Armstrong 20 Reputation points
commented 2026-09-18T04:55:29.9066667+00:00
Hornblower409 15,925 Reputation points
2 answers

I can not pay for my subscription

My payment cannot proceed. Before this my personal number has been hack. Then i change a new number phone and since then, i cannot pay from my subscription. I have updated the payment method, updated my card, and called my bank customer services. they…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-18T03:03:47.23+00:00
NORHAIDA ABU SEMAN 0 Reputation points
answered 2026-09-18T04:54:44.9966667+00:00
paulr0511 48,725 Reputation points Independent Advisor
1 answer

Urgent: My account was hacked by a bot (@mcbotmfa.club) after a BIOS update, and BitLocker locked my 2 years of data. Recovery forms are being auto-rejected.

To the Microsoft Support Team and Community Moderators: I am writing this message with a deep sense of distress and urgency. A routine BIOS update took place on my personal computer. As a result of this update, the TPM chip was reset, and Windows is now…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T22:01:49.27+00:00
Mustafa Akın 0 Reputation points
edited the question 2026-09-18T04:46:40.45+00:00
Liam4-N 0 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

TLS connections failed

Event viewer messages: TLS connection has failed. ID 36881 1: SSPI client process is VpnSvc (PID:3016) 2: SSPI client process is VpnSvc (PID:7836) I use Norton VPN. Should I be concerned?

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-17T20:25:29.6233333+00:00
Kenneth Starick 286 Reputation points
accepted 2026-09-18T04:45:42.2366667+00:00
Kenneth Starick 286 Reputation points
3 answers

Windows - stuck decrypting drive, can't unpause

I wanted to dual boot my new laptop with another operating system as well as Windows. However, I couldn't do this because the drive was encrypted by BitLocker. So, I went to disable drive encryption. It got stuck and, following advice from other forum…

Windows for home | Windows 11 | Security and privacy
asked 2025-12-16T04:46:06.2866667+00:00
A.L 0 Reputation points
answered 2026-09-18T04:25:09.97+00:00
Jonathan Macias 0 Reputation points
2 answers

Please assist to restore sharepoint as We are unable to find it

Hi Please assist to restore sharepoint as We don't know why this link is removed.

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-09-18T02:40:54.8433333+00:00
Jessica YU 0 Reputation points
commented 2026-09-18T04:25:02.9533333+00:00
Teddie Dang 1,365 Reputation points Independent Advisor
2 answers

i need to talk to a human

one drive as i lost a file that i need to retrieve

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2026-09-18T03:30:36.6066667+00:00
vito vescio 0 Reputation points
answered 2026-09-18T04:17:04.6366667+00:00
GsN5034 - IA 77,820 Reputation points Independent Advisor
1 answer

EXCEL files are not opening.

Microsoft Excel files are not opening. Showing repair now. it is not working. How to recover my excel files?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-18T04:14:32.44+00:00
M.K. DUTTA 0 Reputation points
answered 2026-09-18T04:14:57.62+00:00

AI answer

2 answers

Jlabs Jbuds Open headset connected Via Bluetooth delay with teams notifications

I recently changed over to this headset and i have experienced this issue in the past with the jabra headset and was hoping that changing the headset would fix this issue but it didn't.  I am connected via bluetooth on windows 11 and have used AI to…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-16T22:10:35.7166667+00:00
Nick 0 Reputation points
commented 2026-09-18T04:12:12.8766667+00:00
Hendrix-V 19,390 Reputation points Microsoft External Staff Moderator
1 answer

Domain locked to inaccessible Microsoft 365 tenant – need Data Protection escalation

I am the new owner of aquakeywest.com and control the domain and DNS through GoDaddy. The domain is still attached to a Microsoft 365 tenant belonging to the previous owner. I have no administrator credentials for that tenant and cannot receive email at…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-18T03:39:20.9166667+00:00
Jill McDonald 0 Reputation points
answered 2026-09-18T04:12:07.0166667+00:00
Darren Bruce 1,745 Reputation points Independent Advisor
2 answers

I can no longer access outlook.live.com

When my email page loads I can't click on anything!!! I can click on things on other web pages but not this one. It just worked earlier to day, now when i close it in a browser or refresh it I can't click on any of the emails or anything else on the…

Outlook | Web | Outlook.com | Email
asked 2026-09-16T16:58:55.42+00:00
alan933 20 Reputation points
commented 2026-09-18T04:11:58.24+00:00
Hendrix-V 19,390 Reputation points Microsoft External Staff Moderator
2 answers

OUTLOOK HAS STOPPED WORKING

Like the Artemis astronauts, I have 2 copies of Outlook and NEITHER of them work. Outlook 'Classic' now exhibits AT LEAST the following faults (I'm sure there are others): It refuses to send emails from my MAIN Gmail account. Sent items remain in the…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-16T11:01:49.5033333+00:00
Bad Hobbit 0 Reputation points
commented 2026-09-18T04:11:48.17+00:00
Hendrix-V 19,390 Reputation points Microsoft External Staff Moderator
2 answers

Unable to scroll on Bing search results page in the Edge browser.

As the title says, I find I am unable to scroll on the search results page for Bing using the Edge browser. This has been going on for over a week now, along with being signed out of my Gmail account [but only Gmail no other sites] every time the browser…

Microsoft Edge | Website issues | Windows 11
asked 2026-09-16T11:30:37.7733333+00:00
Tithra 0 Reputation points
commented 2026-09-18T04:11:31.6833333+00:00
Hendrix-V 19,390 Reputation points Microsoft External Staff Moderator
2 answers

How to gen Microsoft to use a voice call to my land line

I have a computer that I upgraded from Window 10 to windows 11. When I did that the computer changed my pin to access the computer. It keeps trying to text my home phone which is a land line which when I bought the computer I used because I had not yet…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-17T23:23:27.3966667+00:00
Johnboy 0 Reputation points
edited a comment 2026-09-18T04:06:55.5566667+00:00
Craig Long 18,635 Reputation points