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Office for iMac with Ventura

How do I obtain MS Office Suite for iMac running Ventura 13.7.8?

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-08-14T16:24:48.54+00:00
James McEachron 0 Reputation points
commented 2026-09-16T17:23:20.8466667+00:00
Victoria 0 Reputation points
2 answers

how to fix 'The Windows Update diagnostic failed to run'

how to fix 'The Windows Update diagnostic failed to run'

Windows for home | Windows 11 | Windows update
asked 2026-06-03T18:19:45.2033333+00:00
Helen Featherstone 60 Reputation points
edited a comment 2026-09-16T17:22:21.9766667+00:00
Don Varnau 19,930 Reputation points Volunteer Moderator
1 answer

Change Microsoft 365 Family to Individual

How do I renew my subscription from the Family to the Individual plan?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T17:21:30.53+00:00
Andrea Jones 0 Reputation points
answered 2026-09-16T17:21:46.4+00:00

AI answer

2 answers

My account recover gets send in a loop.

So I have 2 outlook accounts. Both of these accounts got the "You need to log into your hotmail account." notif at the same time. Now both of my accounts are blocked and I need to fill in a code that gets send to the other account. This…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T15:46:37.14+00:00
Tibor O 0 Reputation points
answered 2026-09-16T17:13:37.2433333+00:00
Lester Bernard Reyes 85,340 Reputation points Independent Advisor
1 answer

how to recover deleted item from calendar

My account as been hacked but during the hack some mail have been transfered to calendar and i can't find them anymore and inside those mail one of them was really important. i'd like to get thoses mail back. it happend 12 hours ago. In the delete…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T12:35:47.2266667+00:00
Cédric Knipprath 0 Reputation points
answered 2026-09-16T17:13:37.12+00:00
Jeronimo Fuerte 46,275 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

IKEv2 VPN connections failing over cellular, need registry fix for UDP fragmentation

Hello, We have IKEv2 VPN connections that are failing when connecting over cellular networks. It drops UDP packets due to fragmentation during the certificate exchange. However, we are not sure about the exact steps to enable IKEv2 fragmentation support…

Windows for business | Windows 365 Enterprise
asked 2026-09-14T08:40:59.9566667+00:00
Sanna Kor 60 Reputation points
accepted 2026-09-16T17:11:48.66+00:00
Sanna Kor 60 Reputation points
2 answers

Reuqest for Invoice and Subscription Details

I am writing to request the payment history for my subscription. Currently, I am unable to view my order history or subscription details in my Microsoft account dashboard. to verify my transactions, please send me the official invoices and relevant…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,006 questions
asked 2026-08-27T02:13:12.2833333+00:00
GO We 0 Reputation points
edited the question 2026-09-16T17:08:11.2533333+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

Samsung Gallery Sync changed to OneDrive Back-up issues

Hello, I just updated my Samsung S20+ to back-up to OneDrive in preparation for the ending of Samsung syncing to OneDrive on Sept. 30th. I have a few issues: After synching, the dates created and dates modified changed to today (the day I set up the…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-09T22:06:14.2533333+00:00
Carolyn Peters 0 Reputation points
commented 2026-09-16T17:05:36.6033333+00:00
Carolyn Peters 0 Reputation points
1 answer

I was charged for a Realm, but it expired have no access to it

Two person realm.png Screenshot 2026-09-16 070540.pngI was charged for a 10 person realm on 9-2-26 and then on the 9-7 or 8 my Realm expired. Microsoft still shows I have an active Subscription, for a 10 person realm, but I can't access it. I've tried…

Windows for home | Windows 11 | Gaming
asked 2026-09-16T15:21:23.7033333+00:00
Robert Bradford 0 Reputation points
answered 2026-09-16T16:59:52.9433333+00:00
SD - IA 179.8K Reputation points Independent Advisor
1 answer

I cannot get into my account as the email for verification doesn't arrive at my gmail address

I have been trying to reset the pin on my surface pro as I have forgotten it. To do that they need verification - even when i use my password. So I put in my email address - the one linked to the account which is a gmail address - and click send and…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T16:07:14.3766667+00:00
Jude Stratton 0 Reputation points
answered 2026-09-16T16:59:13.3133333+00:00
GsN5034 - IA 77,365 Reputation points Independent Advisor
1 answer

Que incluye Microsoft 365 Busines Pemium

Necesito conocer la diferencia entre los productos SMB de Microsoft 365

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T16:19:33.81+00:00
Leonardo Tayupanta 0 Reputation points
answered 2026-09-16T16:58:11.28+00:00
Lin v 1,380 Reputation points Independent Advisor
3 answers

My USB-C ports are not recognizing a connected device

When I plug an external device into either of my USB ports, the device isn't recognized. Should I just reset the ports in device manager?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-15T19:01:14.7266667+00:00
Steve Macari 0 Reputation points
commented 2026-09-16T16:56:48.5933333+00:00
EmilyS726 268.6K Reputation points Independent Advisor
1 answer

I have an orphaned Microsoft tenant that is still billing

This is a billing escalation. I have an orphaned Microsoft tenant that is still billing. I cannot access the tenant, and charges exceed $7,000. I need Billing Operations to disable recurring billing

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-13T01:47:21.1033333+00:00
Hal Kurz 0 Reputation points
commented 2026-09-16T16:55:58.6233333+00:00
Hal Kurz 0 Reputation points
3 answers

Can't install Microsoft 365 Family

This morning I upgrade my subscription to Microsoft 365 family and after installing it on my PC I am trying to install it on my laptop. To do this I uninstalled the version of Microsoft 365 Personal from my laptop. However a message comes up stating We…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-09-16T16:23:08.4933333+00:00
J b 0 Reputation points
answered 2026-09-16T16:55:30.2833333+00:00
EmilyS726 268.6K Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

New Outlook grouping messages, settings specify 'Do Not Group Messages'

In New Outlook Settings => Mail, under Message Organization, I specify 'Do Not Group Messages', but they do get grouped. I do not want message grouping.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-03-05T16:49:22.3533333+00:00
Ed Wolfgang 35 Reputation points
commented 2026-09-16T16:54:51.7666667+00:00
Hornblower409 15,695 Reputation points
2 answers

Help with Get Help

Why do I get only an blank page when I try to open Get Help app?

Windows for home | Windows 11 | Settings
asked 2026-03-17T15:52:35.01+00:00
Russell Bryant 0 Reputation points
commented 2026-09-16T16:52:18.5333333+00:00
Sonya Simmons 0 Reputation points
1 answer

Mouse Issues

After coming back to my PC from a 20–30-minute break, I find my mouse isn't working. the RGB lights are still on but the red light at the bottom of the mouse is off and there is not any physical damage to the mouse or USB port on the PC. I don't…

Windows for home | Other | Search, touch, and mouse
asked 2026-09-16T06:28:59.7333333+00:00
Val 0 Reputation points
commented 2026-09-16T16:51:34.2866667+00:00
DaveM121 933.9K Reputation points Independent Advisor
1 answer

how to i stop 'continue exploring' in bing search box?

This panel has suddenly started appearing on my Bing home page. I can delete when I refresh the page, but it returns and I have not found any way of stopping it permanently.

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,552 questions
asked 2026-08-15T06:53:57.1933333+00:00
Rog 30 Reputation points
commented 2026-09-16T16:51:17.2266667+00:00
Cindi Laws 0 Reputation points
1 answer

is the "Power surge on the USB port" logged somewhere?

Is the "Power surge on the USB port" event logged somewhere? Can I check if this kind of event happened in the last few days? We have some devices connected to the PC for tests, it seems some of them are not behaving correctly and I've seen…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2023-10-25T07:20:29.09+00:00
Sebastian Jarosz 0 Reputation points
commented 2026-09-16T16:50:23.67+00:00
JuliaMarvin 22,820 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

AD CS Offline Root CA Cryptographic Service Provider (CSP) Selection Lockout

Upgrading an offline Root CA to SHA-256 fails because the underlying key was generated using a legacy CSP instead of a KSP. How do we migrate Root CA private keys from CSP to Key Storage Provider (KSP)?

Windows for business | Windows 365 Business
asked 2026-09-14T16:14:34.1366667+00:00
Snake,Luv, Mushroom 40 Reputation points
accepted 2026-09-16T16:48:13.91+00:00
Snake,Luv, Mushroom 40 Reputation points