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File Explorer reverts to legacy Windows 10 ribbon after KB5120998 (build 26200.9278) — 766 corrupt OOBE payloads in component store; RestoreHealth fails with 0x800f0915

Environment: Windows 11 25H2, x64. Build 26200.9278 (KB5120998) was installed on Sep 8, 2026. Symptom After the update, File Explorer opened with the legacy Windows 10 ribbon UI — no tabs, no modern command bar, no address/search band. It persisted…

Windows for home | Windows 11 | Windows update
asked 2026-09-09T17:19:04.4466667+00:00
Ryfried 0 Reputation points
commented 2026-09-11T08:30:49.99+00:00
Clary-N 15,730 Reputation points Microsoft External Staff Moderator
3 answers

SAME DATA FOR A GROUP

I have an Event ID and a State of Activity column. I need a formula to check to see if all records for the Event have the same State of Activity.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-10T17:59:11.7666667+00:00
TERI RICE 40 Reputation points
edited an answer 2026-09-11T08:30:39.57+00:00
IlirU 2,651 Reputation points Volunteer Moderator
1 answer

My copilot app has stopped working on my laptop

when I try to load the copilot app on my laptop, I get a message saying something has gone wrong and to refresh. When I tap the refresh button nothing changes

Microsoft Copilot | Windows Copilot | App
asked 2026-09-09T23:23:23.5633333+00:00
Celia Coates 5 Reputation points
commented 2026-09-11T08:30:25.02+00:00
Clary-N 15,730 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 TPM AIK Enrollment Fails – HTTP 400 / 0x80190190 – Intel PTT

I’m experiencing a Windows TPM/AIK attestation failure despite TPM 2.0 and Secure Boot both functioning normally. System: ASRock B860 Pro-A WiFi Intel Core Ultra 7 265F Windows 11 Home BIOS 3.32 / UEFI Intel PTT / TPM 2.0 TPM firmware:…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-10T12:53:41.5766667+00:00
Bryan Manning 0 Reputation points
commented 2026-09-11T08:30:06+00:00
麒麟 白 0 Reputation points
1 answer

my copilot on my laptop is blocked

My Copilot is blocked. Can you help me to fix it please

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-09T23:40:16.1633333+00:00
Loren Howard 0 Reputation points
commented 2026-09-11T08:29:00.7333333+00:00
Clary-N 15,730 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Pluton TPM attestation fails for Call of Duty RICOCHET (Microsoft Azure Attestation) despite valid endorsement certificate

Hi, I'm running into a Microsoft Azure Attestation (MAA) failure that's blocking a third-party anti-cheat attestation check (Call of Duty RICOCHET) despite my Pluton TPM being locally healthy and fully provisioned. Device: ASUS ProArt PX13, AMD Ryzen AI,…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,341 questions
asked 2026-07-30T16:46:16.84+00:00
Claas Code 20 Reputation points
commented 2026-09-11T08:29:00.3066667+00:00
麒麟 白 0 Reputation points
2 answers

Restoring Azure Arc connectivity after service principal secret expiration

I am currently facing a global issue where Bulk azure arc server onboarding scripts are failing with the error AADSTS7000215: Invalid client secret is provided. This problem started suddenly and has disrupted all automated deployments that rely on our…

Windows for business | Windows 365 Business
asked 2026-09-11T07:27:01.81+00:00
Budi Nugroho 0 Reputation points
answered 2026-09-11T08:27:29.8833333+00:00
HLBui 11,575 Reputation points Independent Advisor
1 answer

AIK enrollment fails with 0x80070490 on Microsoft Pluton (EK issuer name mismatch) - blocks Call of Duty secure attestation, latest OEM BIOS does not help

My Microsoft Azure Attestation (MAA) check fails, which blocks Call of Duty (RICOCHET) secure attestation. My TPM is locally healthy and fully provisioned, and my OEM firmware is already the newest available for my model. The failure reproduces through…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-10T08:48:40.76+00:00
麒麟 白 0 Reputation points
commented 2026-09-11T08:26:27.8366667+00:00
麒麟 白 0 Reputation points
1 answer

Microsoft Teams Mobile Calls: Intermittent One-Way Audio on Samsung Android Devices

Hi everyone, We're experiencing a strange issue with Microsoft Teams and are wondering if anyone else has seen something similar. Users occasionally experience one-way audio during Teams-to-Teams calls. To clarify, these are not Direct Routing or PSTN…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-09-10T08:29:06.6866667+00:00
Grimmen, Dennis 0 Reputation points
commented 2026-09-11T08:25:59.2+00:00
Helen Luu 2,785 Reputation points Independent Advisor
4 answers

Not receiving password reset emails

Within the past month, I have stopped receiving password reset emails. At first I thought the problem was isolated to a single website, but I see now that it is happening across the board. It's really become a problem. What steps can I take to fix this…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-06-11T01:06:12.25+00:00
marygauxlightly 0 Reputation points
commented 2026-09-11T08:25:24.8633333+00:00
Hornblower409 14,600 Reputation points
1 answer

Sole administrator locked out of Microsoft Entra ID due to Authenticator MFA – Tenant Recovery assistance needed

Hello, I am the administrator of a Microsoft Entra ID tenant for a small company in Japan. I know the administrator username and password and can successfully pass the password authentication. However, after replacing my smartphone, I can no longer…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T04:23:33.2166667+00:00
MOMO Admin 0 Reputation points
commented 2026-09-11T08:23:09.71+00:00
Helen Luu 2,785 Reputation points Independent Advisor
0 answers

URGENTE - Recuperación de datos de Azure VM/Managed Disk a estado anterior al 10/09/2026

Tengo una máquina virtual Azure myVm, región East US, Windows Server, donde ocurrió una eliminación accidental de información de una base de datos SQL Server. Necesito determinar si Azure conserva algún estado anterior del Managed Disk, snapshot, restore…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,341 questions
asked 2026-09-11T08:21:14.8066667+00:00
William Camacho 0 Reputation points
2 answers

Editing Junk Email Blocked Senders and Domains in New Outlook and outlook.office.com fails with "Couldn't save changes"

I get this error in MS Edge, (New) Outlook for Windows, and Chrome for Windows. Editing any blocked sender - often removing the name (user@) to block a whole domain - fails with this error: Couldn't save changes Something went wrong. Please try again…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-05-11T15:51:32.29+00:00
David-9975 0 Reputation points
commented 2026-09-11T08:18:48.3333333+00:00
Hornblower409 14,600 Reputation points
3 answers

Cannot turn on Memory Integrity

Windows 11 security update fails. Memory Integrity will not turn on due to core isolation issue caused by wdcsam64_prewin8.sys driver. I went through all the suggested steps to correct the issue, restarted system and retried Windows Update. It hangs…

Windows for home | Windows 11 | Windows update
asked 2026-09-11T02:49:05.1433333+00:00
Annie Baxter 0 Reputation points
edited an answer 2026-09-11T08:14:59.14+00:00
Kapil Arya 38,446 Reputation points Volunteer Moderator
1 answer

conhost.exe command line changes from "0xffffffff -ForceV1" to "0x4" in the same process

I am implementing read-only process monitoring on Windows. Microsoft consumer support referred me to Microsoft Q&A for clarification of this Windows API behavior. I observed a change in the command line returned for the same conhost.exe process,…

Windows development | Windows API - Win32
asked 2026-09-11T05:29:05.5133333+00:00
Kohei Tagami 0 Reputation points
commented 2026-09-11T08:13:50.38+00:00
RLWA32 52,821 Reputation points
0 answers

ASA parallel JOIN drops matches when the two Event Hubs inputs use different partition-key hashing

ASA job (compat 1.2) joins two Event Hubs on EntityId (both 4 partitions) into a third hub. With the input Partition key column declared (embarrassingly-parallel), the JOIN silently loses ~78% of matches — no errors. Measured: parallel ≈ 22% match,…

Azure Event Hubs
Azure Event Hubs

An Azure real-time data ingestion service.

788 questions
asked 2026-08-25T10:11:53.61+00:00
Andrei Josephsen 0 Reputation points
commented 2026-09-11T08:13:22.95+00:00
Andrei Josephsen 0 Reputation points
0 answers

Artifact Signing organization validation failed without a reason

Our Spanish company’s public identity validation shows Failed. Neither the Azure portal nor the notification email explains why. We uploaded website and domain-ownership documents. Please confirm which check failed, what corrected evidence is required,…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,255 questions
asked 2026-09-11T08:11:28.1133333+00:00
Miguel Pieras 0 Reputation points
2 answers

Junk Mail - Block and Safe Senders List Error

Hi, i am having trouble removing blocked senders and domains and/or adding them as safe. It wont let me save it keep coming up with an error unable to save

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T22:46:37.79+00:00
Michael Kay 0 Reputation points
answered 2026-09-11T08:11:00.4866667+00:00
Hornblower409 14,600 Reputation points
2 answers

Azure Support Case — Container Apps Environment stuck in "Failed" provisioning state

Summary Our Azure Container Apps Managed Environment is stuck in provisioningState: "Failed", blocking all new deployments (container image updates) to every Container App running in it. The application itself continues serving traffic normally…

Azure Container Apps
Azure Container Apps

An Azure service that provides a general-purpose, serverless container platform.

991 questions
asked 2026-08-16T14:28:00.2733333+00:00
Iryna Pytlovana 0 Reputation points
commented 2026-09-11T08:10:08.6+00:00
Rajesh Venkatraman 0 Reputation points
1 answer

How can we fix AD CS database fragmentation ?

I’ve run into a situation where our issuing CA is taking nearly 30 seconds to issue each certificate, which is slowing down operations significantly. I discovered that the underlying Jet database indexes have become fragmented, causing performance…

Windows for business | Windows 365 Enterprise
asked 2026-09-11T07:32:27.7066667+00:00
Syafiq Hamid 40 Reputation points
answered 2026-09-11T08:06:27.4333333+00:00
Hoang Le 4,665 Reputation points Independent Advisor