Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,903 questions
1 answer
What do i do when my account was compromised, and the original email was deleted?
there was a data breach on my account and a hacker took it, changed everything to his stuff like email, phone number, recovery email, etc. I'm questioning this from my alternate account, my mom does not believe she can contact Microsoft and give them her…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-03-02T23:46:15.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 68%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tyler hilbert
0
Reputation points
edited the question
2026-03-03T00:02:05.76+00:00
Gérard Oomens
132.3K
Reputation points
Volunteer Moderator
1 answer
Urgent: Locked out of Windows and Microsoft Accounts - Multi-Factor Authentication (MFA) Recovery Required
To whom it may concern, I am writing to request urgent assistance regarding my Microsoft accounts (******@hotmail.com and ******@outlook.com). I am currently unable to access my computer and my work/study tools due to a critical failure in my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,536 questions
asked
2026-03-02T23:51:56.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Alejandro Gil Ordoñez
0
Reputation points
answered
2026-03-02T23:52:16.74+00:00
AI answer
1 answer
how to refund an Xbox ultimate game pass subscription?
how do I refund an Xbox ultimate game pass subscription? Moved from: Microsoft System Center | Other
Windows for home | Other | Gaming
4,339 questions
asked
2026-03-02T05:51:29.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 42%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Azi Torres
0
Reputation points
edited the question
2026-03-02T23:34:58.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
5,550
Reputation points Microsoft External Staff
Moderator
1 answer
No LinkedIn premium with Microsoft Premium
I recently signed up for Microsoft student offer that offers Microsoft premium and LinkedIn premium, I did not get LinkedIn premium or any code for it even though my student account was verified. Does someone know any steps that I should be following?
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,514 questions
asked
2026-03-02T22:23:11.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 57.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Vishweash Gurjar
5
Reputation points
edited the question
2026-03-02T22:34:06.3566667+00:00
Gérard Oomens
132.3K
Reputation points
Volunteer Moderator
1 answer
Best way to manage overdue B2B invoices and automate follow-ups using Microsoft tools?
Hi everyone, I’m helping a small business streamline their accounts receivable process and reduce overdue invoices. Currently we use Outlook, Excel, and SharePoint to track payments manually, but reminders and follow-ups are inconsistent. I’m trying to…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,080 questions
asked
2026-03-02T19:39:09.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 94%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
bushra malik
0
Reputation points
edited the question
2026-03-02T22:21:50.83+00:00
Gérard Oomens
132.3K
Reputation points
Volunteer Moderator
1 answer
verification email problem
Hi since yesterday I've had a problem with my microsoft store and some stuff that use my microsoft account. i am not sure what the problem is and i have tried everything to solve it but i couldn't i have even called microsoft support and used their sign…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,536 questions
asked
2026-03-02T22:08:10.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 38%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AR
0
Reputation points
answered
2026-03-02T22:10:09.06+00:00
AI answer
1 answer
SSPR Pass Reset - Not Working (MS 365 Premium Account)
New ADUC account, hybrid sync to MS 365. MS 365 Premier license. https://passwordreset.microsoftonline.com/ auth's with MFA using MS Auth app successfully allows choosing of new password twice on save I get: "Error: SSPR_0029: Your…
Microsoft Security | Active Directory Federation Services
Microsoft Security | Active Directory Federation Services
Federated identity management using Active Directory Federation Services
1,554 questions
asked
2026-03-02T21:58:01.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 85%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPI%3C/text%3E%3C/svg%3E)
Parkview I.T. Support
0
Reputation points
answered
2026-03-02T21:58:21.3333333+00:00
AI answer
1 answer
Sign in loop
I want to contact Microsoft Support. However when I sign in it seems to work but then spits me back to the original page and asks me to sign in. I have reset my password, using Authenticator as well so not sure what the issue is. When I changed the…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,233 questions
asked
2026-03-02T21:24:50.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 14.000000000000002%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
James Gill
0
Reputation points
answered
2026-03-02T21:25:04.5466667+00:00
AI answer
1 answer
verification method
I want to get verification codes on my cell phone, not via my email
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,550 questions
asked
2026-03-02T20:46:04.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 88%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Linda Kearney
0
Reputation points
answered
2026-03-02T20:46:13.3933333+00:00
AI answer
1 answer
Paid for my subscription but account still shows expired
I paid for my subscription on Feb 22nd but am still showing to be expired and unable to use Office... Need someone from Microsoft to reach out to me and help resolve this.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,259 questions
asked
2026-03-02T20:41:02.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 60%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Amanda Taylor
0
Reputation points
answered
2026-03-02T20:41:15.7866667+00:00
AI answer
1 answer
Studying the AB-900 exam
As someone who hasn't actually worked in ms365 is the Microsoft Learn for Ab-900 enough study or are there more resources? I was able to pass all the module assessments first try but I know there is not a Microsft practice test available yet. What would…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,080 questions
asked
2026-02-17T21:09:18.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 46%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
Kendall Fregozo
5
Reputation points
commented
2026-03-02T20:39:03.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 23%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jim kerry
0
Reputation points
1 answer
I Need To Combine Two Different OneDrive Accounts: Two Accounts, 2 Different Email Addresses ...
My issue is hopefully strait-forward in the Title field ... But I will provide more detail here below: I have at least two separate OneDrive Accounts. They need to be combined - the second into the first. Once completed, anything at all associated with…
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,239 questions
asked
2026-03-02T20:31:13.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 45%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jason Stockdale
0
Reputation points
answered
2026-03-02T20:31:29.88+00:00
AI answer
1 answer
I need help to fix this!!!
There is a different email when I try to log into anything Microsoft related. My passwords won't work and the email is not one I am familiar with. The email either says @outlook.com or something @dollicans
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,550 questions
asked
2026-03-02T20:22:22.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 79%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Leo McAfee
0
Reputation points
answered
2026-03-02T20:22:51.99+00:00
AI answer
1 answer
I want a complete refund for my Microsoft Office 365
I signed up for office 365 so I could print off my saved documents. However, I am not able to do so, so I have selected to not proceed to purchase it once my 30-day trial expires. Please discard my debt card information.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,259 questions
asked
2026-03-02T20:10:24.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 42%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Krista Drentlaw
0
Reputation points
edited the question
2026-03-02T20:20:10.5533333+00:00
Stefan Blom
353.5K
Reputation points MVP
Volunteer Moderator
1 answer
Text message verification code
How to fix my cell phone number being blocked from receiving verification codes?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,233 questions
asked
2026-03-02T20:12:35.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Cathie Arter
0
Reputation points
answered
2026-03-02T20:12:52.08+00:00
AI answer
1 answer
Cannot drop databases with corrupted names (trailing newline character) on MongoDB vCore cluster
I have two databases on my Azure Cosmos DB for MongoDB vCore cluster whose names contain a trailing newline character (U+000A). These appear as dev\n and prod\n in db.adminCommand('listDatabases') output, distinct from my legitimate dev and prod …
Azure Cosmos DB
Azure Cosmos DB
An Azure NoSQL database service for app development.
2,163 questions
asked
2026-02-07T15:27:02.0466667+00:00
Mikey Casalaina
5
Reputation points
commented
2026-03-02T19:50:13.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 24%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pilladi Padma Sai Manisha
11,715
Reputation points Microsoft External Staff
Moderator
1 answer
“too many authentication attempts” error for over a month
the account that i am on right now cannot get signed in to on microsoft or authenticator because of “too many authentication attempts” for over a month even though that was not my doing, and its caused to lose access to a very beloved gamertag. all i…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,233 questions
asked
2026-03-02T19:47:40.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 74%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
rigidness
0
Reputation points
answered
2026-03-02T19:48:01.5933333+00:00
AI answer
1 answer
Request to Extend LinkedIn Premium Redemption Link Validity
I received an email on February 15 regarding the Microsoft 365 Premium 12-month free trial, which includes a 12-month LinkedIn Premium Career benefit. The redemption link provided in the email is valid for 30 days (until March 15) and is one-time use.…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,160 questions
asked
2026-03-02T19:33:03.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 43%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Teja Naidu Koppineni
0
Reputation points
edited the question
2026-03-02T19:43:22.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
I need to transfer my MS certifications to my current employer, but I don't have access to previous email address
I want to transfer my previous exam accreditations to my new employer, so need to know how to retrieve them if I no longer have access to my previous email address. Has anyone successfully done this?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,080 questions
asked
2026-03-02T19:37:13.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mike Lynch
0
Reputation points
answered
2026-03-02T19:37:25.2+00:00
AI answer
1 answer
Account error when signing in , emails are not coming through, help if possible
Got an email from Microsoft saying my account may have been hacked I have reset my password but keeps saying account error
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,903 questions
asked
2026-03-02T14:04:57.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 85%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
tommy miller
0
Reputation points
commented
2026-03-02T19:29:55.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,635
Reputation points
Independent Advisor