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Unable to have access to security page

Hello I have an issue and I cannot have access to my security page. I have this error when trying to have access. I have tried in different browsers and different computers. What can be done ? …

Microsoft Security | Microsoft Entra | Other
asked 2026-03-19T13:31:01.1166667+00:00
Crealine 0 Reputation points
edited the question 2026-03-19T17:17:59.5233333+00:00
Gérard Oomens 131.9K Reputation points Volunteer Moderator
1 answer

Should I give up?

So my account got hacked. Don't know how, but it did. The hacker changed my security info, and whatnot, and did some other stuff to get my account suspended. I've look through reddit, and here to see what could be done. Which lead to me filling out the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-19T17:07:58.53+00:00
smthnorother 0 Reputation points
answered 2026-03-19T17:08:33.03+00:00

AI answer

1 answer

Copilot will not save custom instructions

Copilot will not save custom instructions, It will allow me to save but it wont save them. Is this an admin issue?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-11-21T15:42:57.5766667+00:00
Krugman, Melissa A 5 Reputation points
commented 2026-03-19T16:54:25.83+00:00
James 1 Reputation point
1 answer

Unable to create a support request in Partner Center for account verification issue

Hello, I am facing an issue with my Microsoft Partner Center account verification, but I am also unable to create a support request from Partner Center. Each time I try to submit the support request, I get the following message: “An error occurred while…

Microsoft Partner Center
Microsoft Partner Center

A Microsoft website for partners that provides access to product support, app publishing, and other partner services.

22 questions
asked 2026-03-19T16:43:53.3133333+00:00
abdel belaiboud 0 Reputation points
edited the question 2026-03-19T16:50:49.3233333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

I have a desktop modeum , big box sits on floor, that has windows 8.

I haven't used this for a couple years or so. The password I had to get inside shows not to be any good but it won't provide me a place to change password. How do I get into it? I sign on to it with email address and password. I changed password in…

Windows for home | Previous Windows versions | Desktop, Start, and personalization
asked 2026-03-19T13:44:23.6033333+00:00
Sandyt 0 Reputation points
commented 2026-03-19T16:44:10.77+00:00
Bulldog 4,650 Reputation points
1 answer

Partner Center account verification still pending after 10 days

Hello, I am contacting you regarding my Microsoft Partner Center company account verification. My account is still not fully validated, even though the requested verification steps have already been completed. Current situation: Email verification…

Microsoft Partner Center | Other
asked 2026-03-19T16:36:30.5633333+00:00
abdel belaiboud 0 Reputation points
answered 2026-03-19T16:36:49.0266667+00:00

AI answer

1 answer

for adding copilot to a biz license

Does Copilot keep data inside tenant only?  Is data used to train external models?  is there Compliance (HIPAA-like, SOC, etc.)  Does Copilot keep all data inside our tenant or send anything externally?  Permissions behavior – like can Copilot…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-03-19T16:14:06.8733333+00:00
Anonymous
answered 2026-03-19T16:14:22.7766667+00:00

AI answer

1 answer

Microsoft Surface Pro Type Cover (Model 1864) - hardware fault

Has anyone else found a hardware fault with the Microsoft Surface Pro Type Cover (Model 1864)? One of mine worked perfectly fine however suddenly stopped work. Have tried every software / reboot option but no solution. I tried my other MS keyboard (same…

Surface | Accessories | Surface Type Cover
asked 2026-03-19T14:44:58.08+00:00
Aman Kanji 0 Reputation points
commented 2026-03-19T16:10:34.0833333+00:00
Aman Kanji 0 Reputation points
1 answer

Lost my authenticator data

My android phone's data got wiped and now I have lost access to my authenticator data also and i don't have a backup of the same..What should I do now, is there a way to recover the account's that where connect to authenticator

Microsoft Security | Microsoft Authenticator
asked 2026-03-19T15:53:53.05+00:00
GOURAV Kumar 0 Reputation points
commented 2026-03-19T16:04:48.2833333+00:00
Office 365 0 Reputation points
1 answer

Windows 10 ESU

Wondering if anyone knows how to access ESU for Windows 10. We have an outside company that we thought took care of this but have recently learned they did not. Now trying to sign up for the extended coverage but cannot register!

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-03-19T15:35:32.04+00:00
Andrea Talbot 0 Reputation points
commented 2026-03-19T15:57:40.8766667+00:00
Andrea Talbot 0 Reputation points
1 answer

Compra desnecessária de software, solicito devolução do pagamento.

Comprei o produto OFFICE HOME 2024, em 16-03-26, por 899,00 reais. Já tinha o Microsoft 365 Personal, renovado automaticamente em 27-02-26, por 509,00. Eu pensei que o Microsoft 365 Personal já estava expirado. Eu não instalei o OFFICE HOME 2024, então…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-19T15:57:11.95+00:00
Luiz Santos 0 Reputation points
answered 2026-03-19T15:57:35.0266667+00:00

AI answer

1 answer

how to convert a pdf to text

I have a large pdf document that I would like to convert to text to more easily navigate the sections and headers.

Microsoft 365 and Office | Other
asked 2026-03-19T15:39:24.3166667+00:00
Reuben, Jacqueline 0 Reputation points
answered 2026-03-19T15:39:40.0533333+00:00

AI answer

1 answer

Copilot Studio: Failed to publish agent

I have one agent I built with copilot studio. It was published before with no errors, but now when I tried to publish I get an error. It is only published on Teams and SharePoint only. I disconnected and connected Teams. It did not work. I turn off all…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-03-18T18:40:22.73+00:00
Sara Smith 10 Reputation points
commented 2026-03-19T15:25:22.3+00:00
Sara Smith 10 Reputation points
1 answer

Unable to sign in to Partner Center – lost Microsoft Authenticator access

Hello, I am the only administrator of the Partner Center account. I can sign in with my password, but I cannot complete the sign-in because the Microsoft Authenticator app was installed on a phone that I have lost. There are no alternative…

Microsoft Security | Microsoft Authenticator
asked 2026-03-19T15:10:29.2966667+00:00
Иван Кожухаров 0 Reputation points
answered 2026-03-19T15:10:50.36+00:00

AI answer

1 answer

MFA SMS Problem

I enabled MFA using Conditional Access for all users, including admins. After that, I reset MFA methods, and now no admin account can sign in. SMS is not working, and Microsoft Authenticator is not being prompted. When I proceeded with the account…

Microsoft Security | Microsoft Authenticator
asked 2026-03-19T15:03:20.6433333+00:00
Mehmet Erdag 0 Reputation points
commented 2026-03-19T15:09:02.56+00:00
Mehmet Erdag 0 Reputation points
1 answer

i am locked out of an business account with a show domain name and I cannot get in with autheticator app

I need someone to call me or connect with me through this account for my business account as I cannot even receive support through my other business account because I cannot log in.

Microsoft Security | Microsoft Authenticator
asked 2026-03-19T14:46:08.97+00:00
Kate Kallonen 0 Reputation points
commented 2026-03-19T15:03:27.2966667+00:00
Kate Kallonen 0 Reputation points
1 answer

Multiple request to access authenticator

Recently I have Been receiving multiple attempts from someone trying to login to my Authenticator. Is or was there a data breach where someone has gained access to email credentials? How do I prevent this from going further?

Microsoft Security | Microsoft Authenticator
asked 2026-03-19T14:52:02.26+00:00
Eric Silva 0 Reputation points
answered 2026-03-19T14:52:20.5333333+00:00

AI answer

1 answer

Inquiry About Certification Rejection for Product ID 9NN5X397G5F3

Dear Microsoft Partner Center Support, I am writing to ask for clarification regarding the certification rejection for our app submission. Product ID: 9NN5X397G5F3 Product Name: Dirac Audio Manager Publisher: Drivewintech Technology Co., Ltd We received…

Microsoft Partner Center | Other
asked 2026-03-19T14:40:35.25+00:00
Jimmy Li 0 Reputation points
answered 2026-03-19T14:41:05.5+00:00

AI answer

1 answer

I have 2 Laptops

Each uses one of these Outlook.com versions. PC1 Microsoft Outlook Version: 1.2026.303.100 Client Version: 20260306001.08 WebView2 Version: 146.0.3856.62 (Stable) Session ID: 39443b77-6446-a749-acbf-145ef3a02f0a - PC2 Microsoft Outlook Version:…

Outlook | Web | Outlook.com | Email
asked 2026-03-19T14:38:03.1633333+00:00
George Brown 0 Reputation points
answered 2026-03-19T14:38:22.53+00:00

AI answer

1 answer

how to check if i am eligible for certificate

i was recently part of a 4 week Microsoft power bi internship, how can i check if i am eligible for the certificate of completion , if i have mistakenly missed any module Test , or just how will i know if i have anything pending to do ? , even if the…

Community Center | Not monitored
asked 2026-03-19T13:13:48.1533333+00:00
Aarya Ajay Singh 0 Reputation points
edited the question 2026-03-19T14:34:31.0666667+00:00
JuliaMarvin 22,900 Reputation points Volunteer Moderator