Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,578 questions
1 answer
IVR Support number switched off , unable to report Global admin Tenant locked issue
When dialing the IVR phone number it saying number is switched off. Currently GA account locked and we dont have any glass break account. How to connect Data protection team…
Microsoft Partner Center | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 5%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
Cannot sign into the CORRECT account
So i bought minecraft on march 7th with an email receipt as proof. i used the same email for the receipt to log in since then and it worked, ive played minecraft with no problems until today. Today, microsoft requested me to log in again and when i…
Windows for home | Windows 11 | Accounts, profiles, and login
10,139 questions
asked
2026-03-21T04:41:31.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 64%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
LD Mari
0
Reputation points
answered
2026-03-21T04:41:54.5666667+00:00
AI answer
1 answer
My account has been hacked
I was away for a couple months and my Microsoft email was changed to a different email ending in itmail something. When i requested to retrieve information by filling the form out to the best of my ability it said Unofortunatly there was not enough…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-03-21T04:32:42.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Sean Linzey
0
Reputation points
commented
2026-03-21T04:36:11.38+00:00
Sean Linzey
0
Reputation points
1 answer
Authenticator app has removed all my login information
I switched phones and now my authenticator app has removed the ability to login to multiple apps leaving me unable to get in. I cant get into multiple of my accounts
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,501 questions
asked
2026-03-21T03:40:38.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 40%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Harry Sparks
0
Reputation points
answered
2026-03-21T03:40:53.91+00:00
AI answer
1 answer
Xbox one achievements not unlocking when I meet the requirements
Hello I am having trouble unlocking achievements on my xbox one when I meet the requirements to luck it does not unlock the achievement please help I would love to have a permanent solution for this Victure
Windows for home | Other | Gaming
4,319 questions
asked
2026-03-10T23:29:39.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 71%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Victure Allen
0
Reputation points
commented
2026-03-21T02:39:44.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 51%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
Kenny Finley Jr
0
Reputation points
1 answer
my excel files load but only show a blank white screen
My Excel files load but only show a blank white screen
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,717 questions
asked
2026-03-21T02:11:13.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 71%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Christopher Saunders
0
Reputation points
answered
2026-03-21T02:11:25.4433333+00:00
AI answer
1 answer
Subscriptions
I want to discontinue my Microsoft Office 365 and subscribe to Microsoft Basic. Please advise.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,212 questions
asked
2026-03-21T01:36:29.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 74%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ann Barrett
0
Reputation points
answered
2026-03-21T01:36:45.6266667+00:00
AI answer
1 answer
Just tried to install updates to my Microsoft 365 account. How do I restart Excel so that it accepts the update?
Just tried to update my 365 programs. Tried to open Excel, but it says I need to restart the program, which I have tried to no avail. How to I get to Excel?
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,717 questions
asked
2026-03-21T01:13:17.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 48%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Charlene Anderson
0
Reputation points
answered
2026-03-21T01:13:35.2333333+00:00
AI answer
1 answer
I cant access files from my one drive after switching from personal to family
I cant access files from my one drive after switching from personal to family. I recently switch subscriptions and purchased a new laptop and now i cant access files from my one drive. it says make sure your signed in to personal. please help.
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,103 questions
asked
2026-03-21T01:03:11.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 17%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
TJ Rabb
0
Reputation points
answered
2026-03-21T01:03:22.9366667+00:00
AI answer
1 answer
I cannot add a payment or pay my subscription
I had no money in my account so the subscription payment didn't go through. I put some in there and tryed to pay it and it wont work. So then I tryed to add any other card I have and for some reason none of them can be added
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,094 questions
asked
2026-03-21T00:43:39.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 30%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Weston Marquez
0
Reputation points
answered
2026-03-21T00:43:50.4666667+00:00
AI answer
1 answer
Shaking and jerking in powerpoint animation
In powerpoint during slideshow my animation is smooth and perfect but after exporting it to mp4 its shaking and jerking. How to fix it? Pls help
Microsoft 365 and Office | PowerPoint | Other | Other
Microsoft 365 and Office | PowerPoint | Other | Other
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
155 questions
asked
2026-03-20T23:52:51.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 66%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Balmukund Poddar
0
Reputation points
edited the question
2026-03-21T00:39:06.3533333+00:00
Gérard Oomens
131.9K
Reputation points
Volunteer Moderator
1 answer
Microsoft Accounts
I need to know how many Microsoft accounts we are paying for right now.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,094 questions
asked
2026-03-20T23:47:50.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 55.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dejanira Castillejos
5
Reputation points
answered
2026-03-20T23:47:59.9333333+00:00
AI answer
1 answer
How to retrieve a lost moved or deleted document on Word
On Word I deleted a previous draft of a document and now the final draft I was working on cannot be opened. Each time I try to open it the statement comes up that it has been either moved or deleted. How can I retrieve this document/
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,179 questions
asked
2026-03-20T23:45:49.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 69%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJQ%3C/text%3E%3C/svg%3E)
Jim Quinn
0
Reputation points
answered
2026-03-20T23:46:02.5966667+00:00
AI answer
1 answer
Word cannot complete the save due to a file permission error.
How two solve issue of cannot save due to a file permission error and can not open file without permission. Just start having this problem.
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,783 questions
asked
2026-03-20T23:25:16.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 51%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Ruby Husband
0
Reputation points
answered
2026-03-20T23:25:27.8733333+00:00
AI answer
1 answer
Do I need 365 on my mobile
I don't have a lap top anymore. Do I need microsoft 365 on my mobile
Microsoft 365 and Office | Subscription, account, billing | For home | Android
Microsoft 365 and Office | Subscription, account, billing | For home | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
445 questions
asked
2026-03-20T22:59:16.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented
2026-03-20T23:01:10.01+00:00
Anonymous
1 answer
I have multiple accounts and redundant subscriptions
I have been a Microsoft customer for decades. I use Macintosh computers. Over the years I have helped others, such as my now dead father with his Microsoft accounts and app usage. I have had various emails, and used various email forwarding services. …
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,064 questions
asked
2026-03-20T22:39:37.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 28.999999999999996%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Norman Wikner
0
Reputation points
commented
2026-03-20T22:58:19.9+00:00
Norman Wikner
0
Reputation points
1 answer
Stuck in a loop signing in to Azure Portal "This tenant has been blocked due to inactivity. "
Hi, I am unable to login to my Azure Portal page as I get this error upon logging-in: Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,239 questions
asked
2026-03-20T15:26:37.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 0%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Alister Pineda
0
Reputation points
edited the question
2026-03-20T22:47:43.0766667+00:00
Anonymous
1 answer
how do i activate product key without paying further
trying to activate product key that was purchased. Have been asked to fill in card information for future payments. Fill out card details, answer robot question then press save and nothing happens.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,548 questions
asked
2026-03-20T22:32:56.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 42%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Melissa Mullins
0
Reputation points
answered
2026-03-20T22:33:09.9433333+00:00
AI answer
1 answer
Artifact Signing Identity Validation seems stuck "In Progress" for 7 days after I submitted business formation document
It's now been 2 weeks since the initial submission of my Artifact Signing Identity Validation request, and 7 days since my last input where I uploaded my businesses formation document. I've received a couple of emails and clicked the links to verify.…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,307 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 89%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 52%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
1 answer
Request for Certification Renewal Extension – Restricted Computer Access
Dear Microsoft Learn Support Team, I hope this message finds you well. I am writing to request an extension for the renewal deadline of my Microsoft certification, which has recently expired. Unfortunately, during the renewal period, I experienced…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,988 questions
asked
2026-03-20T18:41:35.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 33%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Ana Rita Fernandes
0
Reputation points
edited the question
2026-03-20T22:24:49.01+00:00
Erland Sommarskog
137.5K
Reputation points MVP
Volunteer Moderator