Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,089 questions
1 answer
billing problem, cannot get through to human
cannot connect with human, have billing probleme;…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-03-23T14:21:31.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 84%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Lindy Farretta
0
Reputation points
answered
2026-03-23T14:21:46.3533333+00:00
AI answer
1 answer
Can't log in to Child Account
I bought a new laptop for my daughter and had to create a Microsoft Account for her. I set it up as a Child Account and was able to log in to the laptop one time. Now that the computer fell asleep and we are trying to use it again, it pulled up the…
Windows for home | Windows 11 | Accounts, profiles, and login
10,133 questions
asked
2026-03-23T14:15:31.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 22%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sandy Rogness
0
Reputation points
answered
2026-03-23T14:16:00.3933333+00:00
AI answer
1 answer
powerpoint error
how to solve the powerpoint problem
Microsoft 365 and Office | PowerPoint | Other | Windows
Microsoft 365 and Office | PowerPoint | Other | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
668 questions
asked
2026-03-23T14:12:32.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 9%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPV%3C/text%3E%3C/svg%3E)
PIYUSH VERMA
0
Reputation points
answered
2026-03-23T14:12:49.76+00:00
AI answer
1 answer
Unable to Access Entra Admin Center Due to Forced MFA Without Setup
Dear Microsoft Support Team, I am the Only Global Administrator for my Microsoft 365 tenant (Business Basic plan), and I am currently unable to access the Microsoft Entra Admin Center due to a Multi-Factor Authentication (MFA) issue. When attempting to…
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,018 questions
asked
2026-03-23T14:06:06.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 80%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Vijay Kumar Metta
0
Reputation points
answered
2026-03-23T14:06:29.0333333+00:00
AI answer
1 answer
Issue: Windows 11 stuck in loop connecting and disconnecting Bluetooth headphones (Shokz)
The Issue As the title states: Windows 11 keeps getting stuck in a loop, flipping between having my headphones connected and having them disconnected. This happens on laptop or headphones startup, as well as when the headphones get into range of the…
Windows for home | Windows 11 | Devices and drivers
24,462 questions
asked
2026-02-04T13:25:47.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 3%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWZ%3C/text%3E%3C/svg%3E)
W. Zuidema
5
Reputation points
commented
2026-03-23T14:01:38.4133333+00:00
W. Zuidema
5
Reputation points
1 answer
How do i get my AZ-900 cerififcate
I passed my exam last year but i was using the company email when i had the certifcate but now i am no longer using the corporate email am using my personal how do i get my credentials
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,987 questions
asked
2026-03-23T13:35:06.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 14.000000000000002%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alizwa Ndlokovane
0
Reputation points
edited the question
2026-03-23T13:35:55.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,820
Reputation points
Volunteer Moderator
1 answer
can find my Designing and implementing a data science solution on Azure
Dear Microsoft Certification Support Team, I hope you are well. I am writing to report an issue regarding my certification for the DP-100: Designing and Implementing a Data Science Solution on Azure exam. I have successfully completed and passed the…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,578 questions
asked
2026-03-23T13:22:47.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Azola Tsholoba
0
Reputation points
answered
2026-03-23T13:23:05.8533333+00:00
AI answer
1 answer
authenticator stuck in a loop
have ben sucessfully using authenticator for a number of work and .gov services until i upgraded iphone. since that have been stuck in a loop and unable to install work email (m365) in outlook on iphone. authenticator tells me to enter a code from…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,500 questions
asked
2026-03-23T13:20:49.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 79%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SH
0
Reputation points
answered
2026-03-23T13:21:10.6833333+00:00
AI answer
1 answer
Travelling to Mexico
I am in Mexico and the Authenticator will not let me sign in to my email
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,500 questions
asked
2026-03-23T13:04:35.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 49%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
katie Leising
0
Reputation points
answered
2026-03-23T13:04:51.6133333+00:00
AI answer
1 answer
Error 53003
Hi team We are completely locked out of our Microsoft 365 tenant due to a misconfigured Conditional Access policy in Microsoft Entra ID. All Global Administrator accounts are blocked with Error 53003, and there is currently no way to access the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,239 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 32%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Storage
My case number is 7100031069 Will you email me the answer or do i have to contact you
Microsoft 365 and Office | OneDrive | Other | Other
Microsoft 365 and Office | OneDrive | Other | Other
A Microsoft file hosting and synchronization service.
588 questions
asked
2026-03-23T12:32:45.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 76%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
STEVE COLLINS
0
Reputation points
commented
2026-03-23T12:56:26.9633333+00:00
STEVE COLLINS
0
Reputation points
1 answer
I want to access - view, update & delete operation on Azure Redis Cache via Console or Redis CLI authenticated via managed identity
I want to access - view, update & delete operation on Azure Redis Cache via Console or Redis CLI which is authenticated via managed identity and access key-based authentication is disabled. I tried accessing it is giving me, Access Forbidden …
Azure Cache for Redis
Azure Cache for Redis
An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.
421 questions
asked
2026-02-22T04:44:54.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 19%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVL%3C/text%3E%3C/svg%3E)
Vinod Lokanatha (Harman Connected Services)
65
Reputation points Microsoft External Staff
commented
2026-03-23T12:29:54.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 90%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Shailja Tripathi
0
Reputation points Microsoft Employee
1 answer
when will i get my internship completion certificate
as mentioned, i have completed all the quiz for each course, attended all lectures, and submitted the power bi project, yet i am unable to find my certificate
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,987 questions
asked
2026-03-23T12:24:05.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 19%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Aarya Ajay Singh
0
Reputation points
edited the question
2026-03-23T12:27:07.4366667+00:00
Gérard Oomens
131.9K
Reputation points
Volunteer Moderator
1 answer
Family Safety restrictions are on even though I left the family group.
Hi there! My account was previously under a family group, and had some family restrictions. Since then, I left the group, yet some restrictions are still on. I can't access some website (sdx message shows up) and can't enter InPrivate mode. I excperice…
Windows for home | Windows 11 | Family and online safety
882 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 59%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
URGENT: Missing Join Link and Confirmation Email for MTVD Azure: Fundamentals session
I had registered for a virtual training days session on the 23rd and 24th for azure fundamentals. However, I have still not received a confirmation mail nor a join link for the session that starts today at 9 45pm(IST).
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,987 questions
asked
2026-03-23T11:57:01.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 87%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Aryan Pillai
0
Reputation points
edited the question
2026-03-23T12:03:02.9633333+00:00
JuliaMarvin
22,820
Reputation points
Volunteer Moderator
1 answer
Autosave to Dropbox
I would like to use Dropbox instead of OneDrive for my cloud storage. Is it possible to autosave documents created in Microsoft Office 365 to Dropbox, or do they always have to be saved manually?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,201 questions
asked
2026-03-23T11:54:24.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 42%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
G
0
Reputation points
answered
2026-03-23T11:54:54.6533333+00:00
AI answer
1 answer
I need to change my first name to 'shaolei'.
I need to change my first name to 'shaolei'.My previous first name was 'lishaolei', and I need to change it to 'shaolei'.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,987 questions
asked
2026-03-23T09:36:22.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 1%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Li, Shaolei/李 少雷
0
Reputation points
edited the question
2026-03-23T11:39:45.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,450
Reputation points Microsoft External Staff
Moderator
1 answer
MFA Lockout: Unable to Log Into Microsoft Authenticator or Reset Password
Hi there, **This issue is pertaining to email ****@outlook.com I am currently unable to access my Microsoft account due to an issue with Multi-Factor Authentication (MFA) after switching to a new phone. The situation is as follows: I have MFA…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,500 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 0%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
1 answer
cant open the excel app
i cant open my excel app, it says that the excel run into an error preventing it from opening
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,717 questions
asked
2026-03-23T11:03:11.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Cler Cañalita
0
Reputation points
answered
2026-03-23T11:03:27.9833333+00:00
AI answer
1 answer
block Google Chrome from Microsoft FamilySafety
โดนบล็อก Google Chrome จาก Microsoft FamilySafety ของสมาชิก aunjai thongchai
Microsoft Copilot
Microsoft Copilot
An AI companion integrated into Microsoft products that enhances productivity through intelligent assistance, content generation, and task automation.
22 questions
asked
2026-03-23T11:01:58.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 71%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
aunjai thongchai
0
Reputation points
answered
2026-03-23T11:02:13.49+00:00
AI answer