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Re: Adding IPad 13 Pro To Existing Account

Do I currently have a qualifying Microsoft 365 subscription that will allow me to add the IPad `13 Pro for free?

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2026-04-28T19:14:34.3766667+00:00
JACQUELINE HARRIS 20 Reputation points
answered 2026-04-28T19:14:47.0033333+00:00

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1 answer

Stock prices not refreshing Microsoft Excel 365 - "server is temporarily having problems" error

Been like this all day. This is getting old since this isn't the first time this has happened. When will it be fixed?

Microsoft 365 and Office | Excel | Other | Other
asked 2026-04-28T19:04:52.2233333+00:00
C. Scott 0 Reputation points
answered 2026-04-28T19:05:11.78+00:00

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1 answer

Copilot 365 Chat cannot publish generated Word (.docx) outputs as downloadable attachments (blocking work)

Impact: Copilot Chat can read uploaded Word files, but when it generates a new Word document (e.g., appendix tables), the chat UI does not surface any downloadable attachment or URL. This prevents completion of document‑production workflows and blocks my…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-04-28T18:39:54.0333333+00:00
C S 0 Reputation points
answered 2026-04-28T18:40:09.3266667+00:00

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1 answer

My Storage tier changed overnight, and now I can't send any emails (URGENT)

I have been paying for the 1TB tier worth of storage in onedrive for years now. Randomly, a few days ago, my storage went from 1TB to 100GB. I currently have 500GB worth of files still there in the account, so I cannot send any emails now due to…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-04-28T18:31:21.42+00:00
Matt Gough 0 Reputation points
answered 2026-04-28T18:31:48.11+00:00

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1 answer

Having issues accessing my xbox account

I'm having trouble signing into my xbox account, when I want the code sent to my authenticator app because it won't let me sign in there either, I try to have it sent vi text to my phone and it says the verification method is not working try another…

Microsoft Security | Microsoft Authenticator
asked 2026-04-28T18:27:19.6766667+00:00
Luis Carrion 0 Reputation points
answered 2026-04-28T18:27:30.73+00:00

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1 answer

Delay in getting Zoom Meeting notificatons for a weekly meeting, previously no trouble.

Zoom meeting notifications for a weekly meeting not received before the meeting start. There is no delay if I use my aol address. This is a new issue. It began about a month ago. (late March/early April). Previously there was no problem.

Outlook | Web | Outlook.com | Email
asked 2026-04-28T18:25:23.7833333+00:00
Elaine Murphy 0 Reputation points
answered 2026-04-28T18:25:35.8666667+00:00

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1 answer

How to reactivate Hardver program in Partner Center account?

Hardware program has disappeared from Partner center account, none of our global admins can see it. After trying to access it via direct link, an error message is shown: "Access restricted We're sorry, you don't have permission to access this page…

Microsoft Partner Center | Other
asked 2026-03-10T14:30:10.9966667+00:00
AR 0 Reputation points
edited a comment 2026-04-28T18:17:06.7433333+00:00
Angelos Kapsis 10 Reputation points
1 answer

Excel stock price refresh not working

Excel stock price refresh not working since 0700 hours 4/27/2026

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-28T18:13:59.7366667+00:00
Gregg Perry 0 Reputation points
answered 2026-04-28T18:14:07.9466667+00:00

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1 answer

My Account has been hacked

Good day My account seems to have be hacked by someone called ******@chemoprophymail.ru As whenever I try to reset my PIN this shows up That is not an account or email I recognize and this person seems to have hacked everything from my Xbox and…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-28T12:50:56.2333333+00:00
isaiah dayanan 0 Reputation points
edited the question 2026-04-28T17:56:21.7933333+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

Damaged / lost MFA device

Can I request a call back from an agent to assist me?

Microsoft Security | Microsoft Authenticator
asked 2026-04-28T17:27:17.6633333+00:00
Kevin Burgoyne 0 Reputation points
commented 2026-04-28T17:28:47.7+00:00
Kevin Burgoyne 0 Reputation points
1 answer

Sending verification code to an address that is unknown to me

Have been trying to install Microsoft 365, but the verification code is being sent to an email address that is unknow to me. It is going to ******@gmail.com, my email is ******@msn.com. I cannot get it to let me in, have gone thru my subscription and…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-04-28T17:19:04.5533333+00:00
Grammy D 0 Reputation points
answered 2026-04-28T17:19:19.2466667+00:00

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1 answer

Our server is temporarily having problems. We're working on it

The stock functions doesnt work. is this a know issue? Is this a problem I need to do something to fix or wait until Microsoft fixes it?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-28T17:01:13.3566667+00:00
Eirik Myrstad 0 Reputation points
answered 2026-04-28T17:01:25.6933333+00:00

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1 answer

Unknown email address added to my Microsoft account after suspicious activity – account secured, but verification email still pending removal

Hello, I recently detected suspicious activity on my Microsoft account. An unknown person added an alternative verification email address to my account without my permission. The email address that was added is: ******@imparml.ru I did NOT create or…

Microsoft Security | Microsoft Authenticator
asked 2026-04-28T16:48:44.1966667+00:00
Redstone Logi 0 Reputation points
answered 2026-04-28T16:49:02.86+00:00

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1 answer

Microsoft 365 is showing in Korean / Support Emails are coming in Korean

I have updated my language and region settings in Office 365 online using the settings menus: However, the default language when I sign in is Korean. This is likely due to that I created the account in 2014 when I was living in Korea for work. …

Outlook | Web | Outlook.com | Settings
asked 2026-04-28T16:41:39.78+00:00
Michael Gorney 0 Reputation points
answered 2026-04-28T16:42:06.8166667+00:00

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1 answer

How do I get my new Outlook Classic Profile to Work Correctly?

I have a Profile I called “Outlook” which works fine. It only shows 1 folder called “Danny’s Ameritech”.  It allows me to send a test email from my IMAP email I call “Danny’s Ameritech” to itself (Danny’s Ameritech). This test email always goes to the…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-28T16:04:17.49+00:00
Dan McDermott 155 Reputation points
commented 2026-04-28T16:25:25+00:00
Dan McDermott 155 Reputation points
1 answer

Removed myself from peronsal tenant and now can't access applications or anywork

While trying to create OAuth access for a personal application I removed myself from my own tenant and now have the error Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '<REDACTED>' in that…

Microsoft Security | Microsoft Identity Manager
asked 2026-04-28T16:24:35.5933333+00:00
JPM 0 Reputation points
answered 2026-04-28T16:24:59.9233333+00:00

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1 answer

I got a Microsoft giftcard from rewards, i used that on xbox to buy robux but i didnt have a roblox account

I got a Microsoft giftcard from rewards, i used that on xbox to buy robux but i didnt have a roblox account will i be able to get my robux still? or can i get a refund of some sort Please help

Windows for home | Other | Gaming
asked 2026-04-28T16:01:36.9533333+00:00
Ami Gou 0 Reputation points
answered 2026-04-28T16:01:55.2133333+00:00

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1 answer

Issues with CoPilot no longer appearing as an ICON on SharePoint Site

I have a copilot license and use it in various applications, but it no longer appears on the SharePoint sites which I need to update frequently. What can I do to bring back the capabilities that CoPilot provides.

Microsoft Copilot | Other
asked 2026-04-28T16:01:06.1833333+00:00
Veronica Ross 0 Reputation points
answered 2026-04-28T16:01:20.58+00:00

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1 answer

I have taken the PL-900 certification and passed but my certification is not reflected in my profile.

I already passed my PL-900 certification last april 14, 2026 and I havent received any congratulations email and also my certificate isn't showing in my microsoft learn profile.

Community Center | Not monitored
asked 2026-04-28T15:11:44.11+00:00
Kyle Jeter Cabal 0 Reputation points
commented 2026-04-28T15:22:11.52+00:00
Julian Sharp 43,431 Reputation points
1 answer

Issue with the Authenticator Application on Iphone

I wish to remove the Authenticator application verification method from my account on my iPhone

Microsoft Security | Microsoft Authenticator
asked 2026-04-28T14:56:21.36+00:00
Carol Sarcinella 0 Reputation points
commented 2026-04-28T15:14:27.4466667+00:00
Carol Sarcinella 0 Reputation points