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Can't login my number changed

I can't login or use verification code because I don't have the same phone

Microsoft Security | Microsoft Authenticator
asked 2026-08-26T23:59:04.6+00:00
Erica Mitchell 0 Reputation points
answered 2026-08-26T23:59:19.8166667+00:00

AI answer

1 answer

Unable to contact Azure Billing Support – Portal will not allow creation of billing support request

Managed HSM was accidentally created and was never activated or used.Tried to deleted it immediately after noticing billing.Purge protection prevented the permanent deletion. Contacted Azure product support and they confirmed they cannot resolve it from…

Azure Dedicated HSM
Azure Dedicated HSM

An Azure service that provides hardware security module management.

44 questions
asked 2026-08-25T19:41:43.09+00:00
Radhika 0 Reputation points
commented 2026-08-26T23:36:33.02+00:00
Radhika 0 Reputation points
1 answer

error code X0X - "Unknown Error"

we get error code X0X when trying to create office files

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-08-26T22:17:56.8166667+00:00
Grace McGoogan 0 Reputation points
commented 2026-08-26T22:53:40.26+00:00
EmilyS726 264.6K Reputation points Independent Advisor
1 answer

Artifact Signing Individual Public identity validation stuck at Action Required after AU10TIX succeeds but Verified ID is not issued

am setting up Microsoft Azure Artifact Signing using Individual Developer / Public identity validation in the United States. The identity-validation request was created successfully and changed from In Progress to Action Required. I then followed the…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,249 questions
asked 2026-08-26T22:27:39.8266667+00:00
jonathan franklin 0 Reputation points
answered 2026-08-26T22:27:58.68+00:00

AI answer

1 answer

How to talk to a live human being

How do I talk to a real live human being I signed up for family plan and now I think my son signed up on his computer and rendered my microsoft useless and I need some help

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-26T21:18:55.6166667+00:00
Bruce Betz 0 Reputation points
answered 2026-08-26T21:19:04.77+00:00

AI answer

1 answer

Join: Microsoft Azure Q&A Champions Program

The Microsoft Azure Q&A Champions Program recognizes and empowers a global community of internal and external Azure experts who help customers succeed by providing high-quality, trusted answers on Microsoft Q&A. The program scales expert led…

Azure Logic Apps
Azure Logic Apps

An Azure service that automates the access and use of data across clouds without writing code.

3,837 questions
asked 2026-08-26T20:13:44.9633333+00:00
Ashley Swearingen 0 Reputation points Microsoft External Staff Moderator
answered 2026-08-26T20:13:57.8333333+00:00

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1 answer

AADSTS80002 – PTA authentication failures affecting multiple users

We are experiencing an authentication issue affecting multiple users when signing in to Outlook Mobile on both iOS and Android. Users can successfully sign in to Outlook Web from their computers, but after changing their Microsoft 365 passwords, they are…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-26T19:22:59.19+00:00
ETS Admin 0 Reputation points
answered 2026-08-26T19:23:24.09+00:00

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1 answer

my emails are getting flag as spam, i have a premium account

my emails are getting flag as spam, i have a premium account when I send emails my emails are going to the spam folder

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-26T15:54:18.3766667+00:00
ResponseLink of Manhattan 0 Reputation points
commented 2026-08-26T16:30:58.94+00:00
EmilyS726 264.6K Reputation points Independent Advisor
1 answer

I am not getting notifications for the verification code while trying to log in

I am having an issue with getting logged in with authenticator its not sending me notifications

Microsoft Security | Microsoft Authenticator
asked 2026-08-26T15:52:44.1233333+00:00
James Huband 0 Reputation points
answered 2026-08-26T15:52:58.5733333+00:00

AI answer

1 answer

I need help finding some emails from back in 2020-2022 from a company.

I need to find some emails that are no longer in my inbox

Outlook | Web | Outlook.com | Email
asked 2026-08-26T15:49:56.54+00:00
Mike 0 Reputation points
answered 2026-08-26T15:50:09.97+00:00

AI answer

1 answer

Having huge issues trying to log onto facebook

Hi guys I believe I have been hacked and someone is trying to compromise my security on facebook. It is somehow linked to messenger and I'm constantly being asked to supply evidence it is me. I have had my facebook account since 2006. How do I resolve…

Community Center
Community Center

A forum category for discussions about the Microsoft Q&A website itself, including feedback, bugs, suggestions, and community programs.

12 questions
asked 2026-08-26T03:50:52.9366667+00:00
Paul Edmonds 0 Reputation points
commented 2026-08-26T15:36:28.63+00:00
Neil D 34,200 Reputation points Volunteer Moderator
1 answer

Not able to connect to azure openai service

Getting timeout request in preprod environment and not able to connect to azure open ai service

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,002 questions
asked 2026-08-24T07:43:41.2433333+00:00
Joshi, Tejashree-XT 0 Reputation points
commented 2026-08-26T12:08:51.3566667+00:00
Pavan Kumar Purilla 410 Reputation points Microsoft External Staff Moderator
1 answer

Advanced data residency for Mauritius/Indian Ocean Territory

Hello, I see there is no committed geography defined for our data on office 365. We are also not eligible to purchase the advanced Data residency. We would like to get more info regarding the security of our data on cloud if we are not eligible for ADR.…

Microsoft 365 and Office | Other
asked 2026-08-26T11:41:11.2733333+00:00
VIKASH SOORJONOWA 0 Reputation points
answered 2026-08-26T11:41:29.51+00:00

AI answer

1 answer

account got hacked trying to get it back

i mostly play minecraft and my acount got hacked , the hacker has changed the email of the account . I am trying to get it back but when i try to it says that i the account is not found os sm like that, that means that in order to get back my account i…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-26T09:19:33.64+00:00
konbou 0 Reputation points
edited the question 2026-08-26T11:28:12.3033333+00:00
Gérard Oomens 131.2K Reputation points Volunteer Moderator
1 answer

Guidance on Security Finding for MSAL iOS Redirect URI Using Custom URL Scheme

Hello Microsoft Team, We are using the MSAL iOS SDK for SSO authentication in our iOS application. As part of the MSAL implementation guidance, we have configured the redirect URI using the recommended URL scheme format: …

Microsoft Security | Microsoft Entra | Other
asked 2026-08-26T11:26:49.6733333+00:00
Kumar, Pavan 0 Reputation points
answered 2026-08-26T11:27:19.2666667+00:00

AI answer

1 answer

Facing issue with Function App

I need to check this function App complete logs for 12-August-2026. Because in storage account logs it is showing as Metadata created but in FunctionApp logs its now showing the logs after Validation successful completion for Request no. REQ0000003509 at…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,530 questions
asked 2026-08-26T08:41:26.0966667+00:00
a01657-ppa-s01adm03p 0 Reputation points
answered 2026-08-26T08:41:46.7633333+00:00

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1 answer

Banned for no real reason other than someone read more into a comment than what was there

I was Banned for no real reason other than someone read more into a comment than what was there by community standards. I know it was because of my comment about (political content removed by Moderator), that happened today according to MSN news. You…

Community Center | Not monitored
asked 2026-08-24T22:03:55.9166667+00:00
Kenneth Williamson 0 Reputation points
edited the question 2026-08-26T08:12:34.33+00:00
JuliaMarvin 22,275 Reputation points Volunteer Moderator
1 answer

Annual Charge related to XBOX

I am being changed annually for something that my kids did years ago. Every January I am charged what I believe is a an XBOX subscribtion. The XBOX no longer works, I have a microsft account which doesnt show any annual charges and I cant seem to get any…

Microsoft 365 and Office | Other
asked 2026-08-25T12:57:02.61+00:00
Mitch Turk 0 Reputation points
answered 2026-08-26T07:56:06.0433333+00:00
Xavier-D 12,595 Reputation points Microsoft External Staff Moderator
1 answer

Intermittent Post-Deployment Issues with Copilot Agent Using SharePoint Knowledge Sources

Summary We are testing a Copilot agent following admin approval and installation for a set of users before we launch it to everyone in the organization - the objective being to test out the end user experience and check that everything is working fine.…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-08-25T10:06:40.5133333+00:00
Sohna Sukumaran Hemalatha 0 Reputation points
edited a comment 2026-08-26T07:08:34.2566667+00:00
Ashlesha Pawar (Tata Consultancy Services Limited) 395 Reputation points Microsoft External Staff
1 answer

Cant log into microsoft account because the credit card used is expired before the dates allowed.

The automated response system wont work because the year of expire doesn't go past 2025. The credit card used for my microsoft purchases expired before then making it impossible to get back in using that. I also don't have a billing receipt but can…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-26T06:40:45.5133333+00:00
Logan Lass-Sanchez 0 Reputation points
answered 2026-08-26T06:41:01.7766667+00:00

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