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Urgent Azure / Microsoft Entra tenant compromise situation. How to get urgent Support

An unauthorized Global Administrator account was added to our tenant, while legitimate Global Admin accounts appear to have had passwords/MFA changed. Azure subscription RBAC access was also removed from legitimate admins. We still retain limited…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-16T06:25:53.56+00:00
Azeem Ahmad 0 Reputation points
commented 2026-05-19T02:49:14.2433333+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Entra External ID - How to replace ciamlogin.com with custom domain while keeping Google and Facebook social login working

We are using Microsoft Entra External ID (CIAM) with Google and Facebook configured as social identity providers. Current behaviour: When users click "Sign in with Google", the Google sign-in page shows "Sign in to continue to…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-05-15T17:17:29.5366667+00:00
Ashok Kumar Busi 1 Reputation point
commented 2026-05-19T01:52:56.06+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
1 answer

Azure WS2022 Virtual Machine: Unable to complete SMB transfers due to dup ack storm / connection resets

Windows Server 2022 VMs running under multiple subscriptions are unable to complete SMB transfers over 15GB. These file transfers are occurring over express route IPs from several different on-prem file shares. On the Azure VMs, we have tried…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,354 questions
asked 2026-05-08T16:07:55.0233333+00:00
Justin Bakelaar (Protiviti Inc) 0 Reputation points Microsoft External Staff
edited a comment 2026-05-19T01:20:38.8033333+00:00
Manish Deshpande 8,215 Reputation points Microsoft External Staff Moderator
1 answer

How to download large amount of data from Teams files

We are trying to migrate roughly 6-7TB of files and folders stored in a Teams channel. The destination is a local NAS. We need to maintain the folder structure. It would also be nice to maintain the file dates but that isn't a hard requirement. I'm…

Community Center | Not monitored
asked 2026-05-16T15:00:22.9966667+00:00
Michael Schubert 0 Reputation points
edited the question 2026-05-19T00:54:35.3933333+00:00
Thanmayi Godithi 11,825 Reputation points Microsoft External Staff Moderator
1 answer

Cannot connect to HoloLens 2 with PIX

I am currently having issues with having PIX connect to the HL2 I have connected to my computer. I have no issue deploying with the visual studio "run" button via the universal authentication mode or via usb (deploying with "Remote"…

HoloLens | Development
HoloLens | Development

The process of creating immersive mixed reality applications for Microsoft HoloLens,

419 questions
asked 2026-05-19T00:42:48.5366667+00:00
username123456789 0 Reputation points
edited the question 2026-05-19T00:46:34.9833333+00:00
username123456789 0 Reputation points
1 answer

where can i find my certifications

where can i find my certifications for azure fundamentals

Community Center | Not monitored
asked 2026-04-17T14:15:40.45+00:00
Marcel Lip 0 Reputation points
commented 2026-05-19T00:07:07.34+00:00
Dategan Benissan 0 Reputation points
1 answer

I purchased a Office 2024 license but cannot download 2024

I have a license key and paid $179. Whenever I try to download 2024, it gives me a 365 pkg. I don't want 365, and my key is for 2024. Where can I download a 2024 Office pkg for my iMac (Sonoma 14.4.1)?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-18T20:14:37.44+00:00
Deborah Dykema 0 Reputation points
commented 2026-05-18T23:44:21.3133333+00:00
Bob Jones AKA CyberTaz MVP 437.7K Reputation points
1 answer

locked out

I cant re set my forgooten password on a locked account because my 2nd authentication is my mobile and microsoft is not sending me the text

Microsoft Security | Microsoft Authenticator
asked 2026-05-18T23:25:41.38+00:00
Neil Chitre 0 Reputation points
answered 2026-05-18T23:25:55.5233333+00:00

AI answer

1 answer

Authenticator app not backing up on old phone to transfer to new one

I have tried everything under the sun it feels like. I just got a new phone and am trying to get authenticator working on it but when I try to backup to the cloud on my old phone it loads forever and then says "something went wrong, please send us…

Microsoft Security | Microsoft Authenticator
asked 2026-05-15T15:14:12.5633333+00:00
Lana Skaggs 20 Reputation points
commented 2026-05-18T23:04:30.0333333+00:00
Derek Matuszewski 25 Reputation points
1 answer

Artifact Signing account creation fails - ResourceCreationValidateFailed - EU organization (Greece)

I am trying to create an Artifact Signing Account for my EU organization (oncut, Greece) under a Microsoft Customer Agreement subscription. Every attempt fails immediately with: {"code": "ResourceCreationValidateFailed", …

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,276 questions
asked 2026-05-18T21:05:13.0866667+00:00
Michael Economou 0 Reputation points
edited an answer 2026-05-18T22:44:54.36+00:00
Michael Economou 0 Reputation points
1 answer

I disconnect from xbox parties whenever someone gets a notification (achievement, leaving or joining party or message)

Whenever anyone in the same xbox party as me gets any notification of sort (achievement, someone leaving or joining party or message) I disconnect and can only reconnect after entering a separate party ensuring I can connect and speak on that and then…

Windows for home | Other | Gaming
asked 2026-05-18T22:38:07.9166667+00:00
George Sadler 0 Reputation points
answered 2026-05-18T22:38:18.69+00:00

AI answer

1 answer

Is it expected that a Sev A support ticket receives no response for over 48 hours?

We've been a paying Azure customer for over 8 years. The account was deactivated at 3am on Saturday, 7 days after a card payment failed which we didn't notice. This is our fault, but at 8am a new card was applied to the account and the bill settled. We…

Community Center | Not monitored
asked 2026-05-18T10:30:32.26+00:00
Richard Kirby 0 Reputation points
commented 2026-05-18T21:45:46.2866667+00:00
Richard Kirby 0 Reputation points
1 answer

deal with hack

Yesterday I was notified that I had accessed my Microsoft account, and that a numeric code had been sent. Except I had been sleeping at the time. Tried all day to reach you all, without sucess. Trying again

Microsoft Security | Microsoft Authenticator
asked 2026-05-18T20:34:34.8666667+00:00
karen brown 0 Reputation points
answered 2026-05-18T20:34:54.7466667+00:00

AI answer

1 answer

App Configuration keys for enabling Camera Upload on iOS via Intune

OneDrive Camera Upload Policy Not Applying via Intune for iOS Description: Hello Microsoft Support, I’ve configured an App Configuration Policy in Intune for iOS devices to enable the Camera Upload feature in the OneDrive app. The policy deployment…

Microsoft Security | Intune | Enrollment
asked 2025-11-11T15:02:47.2166667+00:00
Elio Laskaj 0 Reputation points
commented 2026-05-18T20:31:12.7966667+00:00
Maqbool, Fahad 0 Reputation points
1 answer

SEM ACESSO AO MEU AUTHENTICATIR

Boa Tarde estou sem acesso ao meu authenticador , preciso estar o usando o mais rapido possível mais simplesmente não não recebo a permissão para colocar o codigo

Microsoft Security | Microsoft Authenticator
asked 2026-05-18T19:47:55.48+00:00
Tatiane Tereza Verrone 0 Reputation points
answered 2026-05-18T19:48:11.53+00:00

AI answer

1 answer

Microsoft 365 - Cannot access my email

Would really appreciate any clear help, I am besides myself. I am been trying to access my Microsoft 365 personal account since last Thursday since having the motherboard on my laptop replaced. I thought I inputted correct password, did not recognise,…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-05-18T19:46:42.6333333+00:00
Sharon Kilbane 0 Reputation points
answered 2026-05-18T19:47:12.6433333+00:00

AI answer

1 answer

Can a Turkish Developer take exam in London

I am living in Turkey. I am planning to visit London on the last week of May. Can I take the github agentic developer exam from Pearson test center or from my room in the hotel with my own laptop? Kind regards.

Community Center | Not monitored
asked 2026-05-18T18:58:05.45+00:00
Bilge Köroğlu 0 Reputation points
edited the question 2026-05-18T19:41:29.76+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

Error message: AADSTS5000225: This tenant has been blocked due to inactivity

I have not been using my Azure portal for a while. I need to reactivate the account. Have tried calling the support line multiple time, the AI was not able to help.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-18T19:28:53.92+00:00
HuiyongLau-6011 0 Reputation points
edited the question 2026-05-18T19:34:08.7933333+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
1 answer

Teams Premium - Can't Hide Attendees

I don't have the option under Roles to designate who can present and I don't have the option to hide attendees. The third screen shot is proof that I have teams premium.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-05-18T18:57:16.2+00:00
Jennifer Miller 0 Reputation points
commented 2026-05-18T19:03:36.76+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

How can I disable Windows Pen & Ink

I believe the Windows Pen and Ink service is interfering when I am using the classroom SMART Board ... Everything seems to work as it should, and then the Pen and Ink icon appears on the taskbar, and suddenly click and drag features do not work as they…

Microsoft 365 and Office | Other
asked 2026-05-18T18:54:41.66+00:00
Brittany Tessier 0 Reputation points
answered 2026-05-18T18:54:57.5366667+00:00

AI answer