Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,886 questions
1 answer
subscription disabled
Hi Team, My subscription was disabled due to credit card expired. I added new card details still it not enabled. I tried to get direct support from microsoft team but could able to reach them as there is no direct conatct? Any help plz?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-08-29T18:25:00.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 32%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
jai kunwar
0
Reputation points
answered
2026-08-29T18:25:14.02+00:00
AI answer
1 answer
In need of help as to why my wifi router is and not private
I am very curious to know why my attempts to make my wifi network have always failed to be corrected on my HP laptop?Maybe i am asking a wrong question,but if my wifi network is a home network and not a hotspot which will Windows Security not make it…
Windows for home | Windows 10 | Internet and connectivity
12,975 questions
asked
2026-08-29T15:58:06.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 70%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Mervyn Coughlan
5
Reputation points
commented
2026-08-29T16:06:30.0933333+00:00
Mervyn Coughlan
5
Reputation points
1 answer
Windows and Microsoft 365 Family
Should I upgrade to Windows 11 before I accept my husband's invite to 365 family or accept the invite first?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,027 questions
asked
2026-08-29T15:19:39.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 67%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Maranda Townsend
0
Reputation points
answered
2026-08-29T15:19:50.41+00:00
AI answer
1 answer
Guardian Consent
Hi , my son can’t access his email as it keeps asking him for guardian consent and it keeps saying its not the right email when I enter mine
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,058 questions
asked
2026-08-29T14:55:02.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 30%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFE%3C/text%3E%3C/svg%3E)
Firas El - Amine
0
Reputation points
answered
2026-08-29T14:55:20.2633333+00:00
AI answer
1 answer
I am unable to share my micrsoft 365 family account with others
I have been trying to share my microsoft family account with others. but the systems says i have too many invites out, or the link crashes and says wait till later, or it just stops working. I am never able to complete the invite process to the account i…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,886 questions
asked
2026-08-29T14:52:37.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 17%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Justin Zinkel
0
Reputation points
answered
2026-08-29T14:52:52.7533333+00:00
AI answer
1 answer
Microsoft Rewards verification for redeeming rewards is not working
I am trying to redeem a roblox gift card but it tells me to verify my account through bing and gives me a qr code. When I scan the qr code it just brings be to the mobile bing homepage. I've tried multiple times but doesnt show any verification codes or…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 85%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
1 answer
On-Board Bluetooh Device is not showing up in Device Manager - Windows 11 pro
I couldn't get my Bluetooth keyboard & mouse to connect. Following troubleshooting guides on the Microsoft website, I removed the Bluetooth entries in Device Manager and as instructed, selected scan for hardware changes with the intent to reinstall…
Windows for home | Windows 11 | Devices and drivers
24,316 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 87%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
1 answer
Proxy Server Settings when I have no Proxy Server!
Got a secondary PC running Windows 7. It's fine for what I need. Wifi connection is fine but whenever I try to connect to internet I get the dreaded Windows could not detect... message. I think I've just about exhausted ever solution. Here's the config…
Windows for home | Previous Windows versions | Internet and connectivity
asked
2026-08-29T09:44:33.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 63%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
Dave Edwards
0
Reputation points
answered
2026-08-29T09:44:49.14+00:00
AI answer
1 answer
daughters password reset
I created an email address for my 6 year old daughter. There is very low activity on the account and Microsoft keep asking lots of questions to verify the account but we dont have much information. Its very frustrating. Can you help resetting the…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,058 questions
asked
2026-08-29T06:07:39.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 85%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sukhdeep Tuhan
0
Reputation points
answered
2026-08-29T06:07:52.36+00:00
AI answer
1 answer
Azure Subscription Not Available with GitHub Student Developer Pack
Hello Support Team, I have successfully activated my GitHub Student Developer Pack, but I am unable to access or activate the Azure subscription/benefit included with the Student Developer Pack. When I try to access the Azure student subscription, I do…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,680 questions
asked
2026-08-29T05:35:13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 94%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Adini Rashmina
0
Reputation points
edited the question
2026-08-29T05:41:50.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
1,570
Reputation points Microsoft External Staff
Moderator
1 answer
Authenticator issue
Today i tried to access to My account with authenticator and i approved the request but My app didn't allow me after i tried to introduce My pin. The same pin works to enter to the app but not to approve the access
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-08-29T01:28:23.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 6%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Diana Licerio Zermeño
0
Reputation points
answered
2026-08-29T01:28:35.06+00:00
AI answer
1 answer
Hotmail messages disappeared
All my hotmail messages have disappeared. They are also gone from outlook.com
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,667 questions
asked
2026-08-26T07:11:58.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Valerie Giordano
0
Reputation points
commented
2026-08-28T23:13:47.9366667+00:00
Hornblower409
14,600
Reputation points
1 answer
ticket #7107951716
I have been on hold for over 4 hours after i got a call from microsoft to speak to a technician about my software issue. I have had multiple technicians from 3 parties look at my device and trouble shout for several hours. There is an issue with the…
Windows for home | Windows 11 | Devices and drivers
24,316 questions
asked
2026-08-28T22:16:36.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 91%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
randy westover
0
Reputation points
answered
2026-08-28T22:16:46.8933333+00:00
AI answer
1 answer
Change from personal to family subscription of Microsoft 365
My personal subscription is expiring next week and I've tried joining my husband's family subscription (with his invitation). The link won't work and I can't join. Any suggestions?
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,042 questions
asked
2026-08-28T22:13:52.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 92%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Becky Parrish
0
Reputation points
answered
2026-08-28T22:14:07.8833333+00:00
AI answer
1 answer
Microsoft defender security locked my computer can't do anything
I received error message saying Microsoft defender security center found infected files. It locked my computer can't do anything. the pointer is gone I can't do anything. Q&A says to download a fix it but I can't click anything. I shut down my…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
740 questions
asked
2026-08-28T21:09:17.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 72%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Slowride Pellechio
0
Reputation points
answered
2026-08-28T21:09:33.6266667+00:00
AI answer
1 answer
Microsoft defender security locked my computer can't do anything
I received error messageit said Microsoft defender security center found infected files. It locked my computer can't do anything. the pointer is gone I can't do anything. Q&A says to download a fix it but I can't click anything. I did the control alt…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
740 questions
asked
2026-08-28T20:45:47.7033333+00:00
Slowride Pellechio
0
Reputation points
answered
2026-08-28T20:46:05.53+00:00
AI answer
1 answer
Trouble with Authenticator app
Having issues getting codes on Authenticator app. I need it to get into Availity
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-08-28T20:03:07.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 76%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Veronica Molinar
0
Reputation points
answered
2026-08-28T20:04:00.8533333+00:00
AI answer
1 answer
Outlook automatically restores Deleted Junk maik after it has been reported, blocked, same addresses, same everything,
I have and still have been getting my deleted junk mail, restored back to my junk mail folder. The amount keeps going up and down repeatedly even after reporting spam/phishing, blocking, etc. Is there/will be a fix for this??
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,667 questions
asked
2026-08-27T21:18:18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 57.00000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
P@Man1971
0
Reputation points
commented
2026-08-28T18:45:58.5633333+00:00
Hornblower409
14,600
Reputation points
1 answer
iPad OS Microsoft Apps Freeze After Two-Step Authentification
Hi guys, we are having some issues logging into Microsoft apps on the shared workplace iPads. After logging in through our organizational account and successfully completing the two-step authentication (through DUO mobile), the app just freezes at the…
Microsoft Security | Intune | Microsoft Intune iOS
Microsoft Security | Intune | Microsoft Intune iOS
Managing iOS devices using Microsoft Intune
310 questions
asked
2026-08-27T17:48:20.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 73%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
shayshayshay
0
Reputation points
commented
2026-08-28T17:40:25.9666667+00:00
shayshayshay
0
Reputation points
1 answer
How to reverse failed work and personal learn account merge
Hello team, I initiated a profile merge from work account but it was unsuccessful and all my credentials from my personal account is showing on my work account, How can I reverse this process.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,680 questions
asked
2026-08-28T13:11:20.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 85%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Abdulmuiz Olayemi Sharafadeen
0
Reputation points
edited the question
2026-08-28T17:26:44.6666667+00:00
Gérard Oomens
131.2K
Reputation points
Volunteer Moderator