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If the Azure benefit from the GitHub Student Developer Pack is not appearing or cannot be activated, the supported checks and next steps are:
- Verify eligibility in the correct portal.
- Sign in to the Azure sign-up or benefit flow with the correct credentials.
- If the issue is related to a benefit program, verify eligibility first.
- Check whether the Azure for Students offer is already disabled or exhausted.
- Azure for Students provides $100 credit for 12 months.
- If the credit is fully used, the subscription is disabled until it is upgraded to pay-as-you-go through Azure support.
- Remaining credit and expiration can be checked in the Microsoft Azure Sponsorships portal.
- If the subscription was canceled accidentally, contact Azure support to reactivate it.
- If the benefit cannot be activated even though the GitHub Student Developer Pack is active, create a support request in Azure.
- In the Azure portal, go to Help + Support.
- Select Create a support request.
- In Support + Troubleshooting, search for subscription management.
- Select the subscription if prompted, then continue.
- If the suggested solutions do not resolve the issue, select Contact Support and then Create a support request.
- If the issue is specifically with benefit eligibility or activation, use the Azure support path for account and subscription troubleshooting.
Supported facts from Microsoft documentation:
- Azure for Students can be disabled if credit is used up, expired after 12 months, or the subscription was canceled.
- If the Azure benefit plan cannot be activated, eligibility and sign-in credentials should be verified first.
- If that does not resolve the issue, the documented next step is to open a support request.
References:
- Why is my Azure for Students subscription disabled and how do I reactivate it?
- Azure for Students
- Troubleshoot issues when you sign up for a new account in the Azure portal
- Unable to Activate Azure for Students via GitHub Verification Hello, I am trying to activate the Azure for Students offer using my GitHub Student Developer Pack. My GitHub account is fully verified (it shows the “Pro” tag), and I’ve linked my student Gmai - Microsoft Q&A