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Outlook not syncing on Mac desktop app or Android app

I have tried uninstalling and reinstalling both Mac desktop and my Android Outlook apps. Both are not syncing. Outlook web works fine, so I still have my emails, but there seems to be an issue with the native apps. I can also receive emails through the…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-10T19:44:17.4966667+00:00
Jacob Butko 0 Reputation points
edited the question 2026-09-10T19:46:24.1533333+00:00
Jacob Butko 0 Reputation points
1 answer

cancel 365

i want to cancel ms365 and keep word and excel.???????????????????????????????????

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-10T19:46:08.0233333+00:00
Michael Wrobel 0 Reputation points
answered 2026-09-10T19:46:24.04+00:00

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1 answer

screen document and printed document do not match.

When I print an OFFICE document (Word, Xcel) what is on the screen does not match the printed page. Seemingly random lines of text disappear on the printed document. This just started -- worked fine a few days ago. I have an Imac and a WP printer.

Microsoft 365 and Office | Word | For home | Other
asked 2026-09-10T19:39:51.57+00:00
Henderson, Julie K 0 Reputation points
answered 2026-09-10T19:40:08.3266667+00:00

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1 answer

Teams crashes on Windows 11 + VM ARM64

Hi, I am running Windows 11 (fully uptodate) on a Macbook pro M3 (fully up to date) using Parralels Desktop (up to date as well). Teams is installed on the Windows 11 VM and has been working fine for years. Recently, for a couple months now, I've…

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-09-10T19:39:27.6033333+00:00
Pierre Cogné 0 Reputation points
answered 2026-09-10T19:39:53.13+00:00

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1 answer

Surface Pro 6 – Bootable Operating System Not Found

Dear Microsoft Support Team, I am facing a boot issue with a Microsoft Surface Pro 6. The device is showing the following error: “Couldn't find a bootable operating system.” I have performed some non-destructive checks: Windows Boot Manager and…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-10T18:42:49.01+00:00
Shivam Prajapati 0 Reputation points
commented 2026-09-10T19:15:54.2433333+00:00
Neil D 34,200 Reputation points Volunteer Moderator
1 answer

Bluetooth Pairing

I cannot pair my microsoft mouse with my new surface pro with windows 11

Surface | Accessories | Surface mice and keyboards
asked 2026-09-10T19:00:35.3666667+00:00
Ron Trowbridge 0 Reputation points
answered 2026-09-10T19:00:52.57+00:00

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1 answer

Need Confirmation: Azure Functions Flex Consumption PowerShell 7.6 Status (GA vs Preview) in East US

Can Microsoft confirm whether Azure Functions Flex Consumption support for PowerShell 7.6 is GA or Preview? In East US, the following command returns PowerShell 7.6 as the default runtime: az functionapp list-flexconsumption-runtimes --runtime powershell…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,540 questions
asked 2026-09-10T18:57:39.7633333+00:00
Arun Kumar Singh 0 Reputation points
answered 2026-09-10T18:57:59.2433333+00:00

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1 answer

Copilot Issue With Any File On A Cloud Platform

A users is having issues with Copilot being available to use in excel. Other users are able to open the same file and have copilot available but this user has the error " This file type isn't supported for editing with copilot." The only way…

Microsoft Copilot | Other
asked 2026-09-10T18:01:48.1033333+00:00
Connor 0 Reputation points
answered 2026-09-10T18:02:11.9333333+00:00

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1 answer

Unable to Sign In To OneDrive

I am using a Dell i3147 laptop computer with Windows 8 and when I start the computer the OD icon pops up in the startup tray then quickly disappears. When I open the OD app it tells me to update Windows. I have installed all the most recent updates for…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-10T17:06:50.33+00:00
Douglas Pounder 0 Reputation points
answered 2026-09-10T17:07:07.6833333+00:00

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1 answer

Connect my new bluetooth mouse

I recent replaced my Surface 9 Modern Mobile Mouse due to inability to get the scroll wheel to operate correctly (likely due to dirt on the internal contacts which I was unable to remove). The new mouse won't connect to the Surface 9. Initially it…

Surface | Accessories | Surface mice and keyboards
asked 2026-09-10T16:31:59.82+00:00
palpart 0 Reputation points
answered 2026-09-10T16:32:24.6966667+00:00

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1 answer

How to find my One Note files on PC

I have used One Note for many years. My files are no longer in the One Note app on my PC. I want to locate them. I want them in one place, like they are on my iphone.

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-09-10T15:47:17.72+00:00
Lisa Boester 0 Reputation points
commented 2026-09-10T16:22:40.59+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
1 answer

Outlook Android app: auth succeeds but mail won't sync (empty inbox, search returns 0 results)

Device: Samsung Galaxy S26, Android (latest update) App: Microsoft Outlook for Android (latest version from Play Store) Account type: Personal Outlook.com/Hotmail account Issue: Outlook app stopped syncing mail. Troubleshooting so far: Tried account…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-10T15:28:23.71+00:00
Pranav Mehta 0 Reputation points
answered 2026-09-10T15:28:45.7966667+00:00

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1 answer

security breach of facebook because fo hacked hotmail account

Someone has hacked my old facebook account and has linked it to a hotmail account ******@hotmail.com This facebook account is being used to defraud my friends of money with fake ads. this all stems from a security breach of my hotmail account from 2…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T15:02:33.58+00:00
Jason Zurba 0 Reputation points
answered 2026-09-10T15:02:45.49+00:00

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1 answer

My personal email account is still with Microsoft corp and I cannot login to Azure anymore

I tried to use my personal hotmail email to sign in to azure, but was rejected with a screen like in the screenshot. More than 10 years ago I was employed by Microsoft and was working in Azure team, and I believe at that time I associated my personal…

Azure DevOps
asked 2026-09-02T03:18:39.3466667+00:00
Seth 0 Reputation points
commented 2026-09-10T14:56:13.7066667+00:00
Seth 0 Reputation points
1 answer

Stock History not working since 09/04/2026

Formula that works: =STOCKHISTORY("MSFT",DATE(2026,9,4),DATE(2026,9,4),0,0,1) Formula that fails: =STOCKHISTORY("MSFT",DATE(2026,9,8),DATE(2026,9,8),0,0,1) Error: "The days between start_date and end_date are non trading…

Microsoft 365 and Office | Excel | Other | Other
asked 2026-09-10T13:55:27.9166667+00:00
Gustafson, Dennis 0 Reputation points
answered 2026-09-10T13:55:43.7333333+00:00

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1 answer

my hotmail email had turned into a Outlook email with a bunch of numbers in it

I posted a question a few minutes ago but for some reason it was removed due to code of conduct even though all I did was show example pictures, maybe revealing my email seems to break the rules so I guess I won't show that this time. To explain my…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T09:57:32.7933333+00:00
Alexander Lee 0 Reputation points
commented 2026-09-10T13:14:15.96+00:00
Erland Sommarskog 137.4K Reputation points MVP Volunteer Moderator
1 answer

Visual Studio Enterprise (MSDN) subscription

I have an active Visual Studio Enterprise (MSDN) subscription, but the Azure subscription associated with it no longer has an Owner assignment available to me. Subscription Name: Visual Studio Enterprise. Do I need to request our organization team or get…

Azure Role-based access control
Azure Role-based access control

An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.

1,182 questions
asked 2026-09-10T13:07:25.96+00:00
Lohithkumar Ks 0 Reputation points
answered 2026-09-10T13:07:42.56+00:00

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1 answer

Create a support ticket to enable a server for Azure SQL

Hello, I just started with Azure App Service. I was finally able to request 1 core server for it. Now I need to create database and I prefer Azure SQL. Second time around I don't know how to create a support ticket to create a server for it. Azure…

Azure SQL Database
asked 2026-09-09T05:45:57.18+00:00
Support Spokenform 0 Reputation points
commented 2026-09-10T13:03:20.29+00:00
Erland Sommarskog 137.4K Reputation points MVP Volunteer Moderator
1 answer

My 1.25$ xbox gift card got refunded + I did not get my points back that I spent on the 1.25$ xbox gift card.

I bought a 1.25$ xbox gift card using my points and it said it was refunded but I did not get my points back.

Windows for home | Other | Gaming
asked 2026-09-10T12:29:28.45+00:00
ram gorrela 0 Reputation points
answered 2026-09-10T12:29:42.46+00:00

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1 answer

Can no longer create indexers with executionEnvironment=private in the Basic SKU

We are seeing different behavior between two Azure AI Search services with the same SKU and region. Both services have: Region: Spain Central SKU: Basic hostingMode: Default computeType: Default 1 replica 1 partition publicNetworkAccess:…

Azure AI Search
Azure AI Search

An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.

1,596 questions
asked 2026-09-10T12:26:15.9266667+00:00
alexsevilla 0 Reputation points
answered 2026-09-10T12:26:44.2433333+00:00

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