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2 answers

AVD – Mailto File Association Not Persisting After Reboot

Hello Microsoft Support, We are experiencing an issue within our Azure Virtual Desktop (AVD) environment where the MAILTO file association is not persisting as expected. Our customer,reports that the mailto protocol is manually set to Outlook, but the…

Windows for business | Windows Client for IT Pros | User experience | Configure Azure Virtual Desktop
asked 2026-03-30T09:47:15.7433333+00:00
Cleon Russell 110 Reputation points
answered 2026-09-14T08:11:12.73+00:00
Cleon Russell 110 Reputation points
1 answer

Accidentally input wrong date of birth on account, now locked out via parental controls

Hello, We are using new HP laptops for our point of sales system. When we set up the first laptop under the email [Removed PII]@shoptradingpost.com), we accidentally put the incorrect date of birth and now the account is considered too young/a…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-12T22:30:07.9533333+00:00
James Morelos 0 Reputation points
commented 2026-09-14T08:10:43.74+00:00
Kai-H 26,760 Reputation points Microsoft External Staff Moderator
1 answer

Problem signing in with new iPhone 17

I don't know my Microsoft password and the Authenticator app is not working; it just asks me to sign in with a password I don't know

Microsoft Security | Microsoft Authenticator
asked 2026-09-14T08:06:32.0633333+00:00
Rod 0 Reputation points
answered 2026-09-14T08:06:51.59+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Why does Entra connect sync stop after a bulk active directory cleanup ?

Good day I'm trying to clean up a large number of old accounts and objects from our local Active Directory. After removing them in bulk, Entra Connect Sync stops and says the "Prevent Accidental Deletes" threshold has been reached. I…

Windows for business | Windows 365 Business
asked 2026-09-11T08:26:53.7066667+00:00
Evelynn 40 Reputation points
accepted 2026-09-14T08:06:25.01+00:00
Evelynn 40 Reputation points
1 answer

How do I move my student subscription from school email registered account to my own email account?

Hi everyone, I am new to Azure and need help configuring Microsoft Entra ID users, groups, and IAM roles for a university assignment. My Azure for Students subscription is associated with my university’s tenant, where I am a standard user without…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-14T02:12:54.35+00:00
Suyuan Liu 0 Reputation points
answered 2026-09-14T08:00:26.4666667+00:00
Mohammad Wasi Haider 245 Reputation points
3 answers

How can we fix the AD CS certificate enrollment web service  kerberos delegation failure ?

G'day I have a question about fixing Kerberos delegation issues in our environment. Currently, external devices fail to enroll for user certificates through CES and return 401 Unauthorized errors. After checking the logs, we found that Kerberos…

Windows for business | Windows 365 Business
asked 2026-09-11T09:39:10.8233333+00:00
Martins Marco 0 Reputation points
answered 2026-09-14T07:59:51.5066667+00:00
HLBui 12,140 Reputation points Independent Advisor
3 answers

Cannot access my account due to authenticator issue

I cannot access my Power BI account - it has 2-step authenticator, and I don't have the correct authenticator app to enter the code. My app is showing me 8 digit and the sign-in 2-step authenticator is asking me 6 digit. I need an urgent response as my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-19T05:17:44.2633333+00:00
Hafiza Lalani 0 Reputation points
edited an answer 2026-09-14T07:59:28.2566667+00:00
Olga_Gh 180 Reputation points Microsoft Employee Admin
3 answers

Restoring Azure Arc connectivity after service principal secret expiration

I am currently facing a global issue where Bulk azure arc server onboarding scripts are failing with the error AADSTS7000215: Invalid client secret is provided. This problem started suddenly and has disrupted all automated deployments that rely on our…

Windows for business | Windows 365 Business
asked 2026-09-11T07:27:01.81+00:00
Budi Nugroho 0 Reputation points
answered 2026-09-14T07:59:07.7233333+00:00
HLBui 12,140 Reputation points Independent Advisor
3 answers

Share data from 2 tables

Sorry new to access so if a basic question please forgive me i have 2 tables lead Activity They both have a common id number i want to be able to produce and lead that doesnt have a activity can anyone help thanks in anticipation

Microsoft 365 and Office | Access | Development
asked 2026-09-13T13:12:45.14+00:00
Mark Powell 0 Reputation points
commented 2026-09-14T07:58:44.9266667+00:00
Aetherin 1,725 Reputation points Independent Advisor
1 answer

HOW TO FIX MICROSOFT WORD ON MY PC

Word not opening documents,has a note that says the licence is not recognized

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-09-14T07:24:22.04+00:00
NGAMIA ONE SENIOR SCHOOL 0 Reputation points
answered 2026-09-14T07:56:57.16+00:00
DaveM121 931.9K Reputation points Independent Advisor
4 answers

I can't use Windows Admin Center via the Azure Portal

I am getting the following error when trying to use Windows Admin Center from my Azure Portal I have added all the permissions and role, and installed extensions. Any suggestions? Couldn't start Windows Admin Center. You are not authorized to access…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,353 questions
asked 2026-07-06T08:35:04.1433333+00:00
TBFG Azure Admin 65 Reputation points
answered 2026-09-14T07:35:23.12+00:00
Erik Christensen 0 Reputation points
1 answer

How we get certification certificate after exam pass, didn't received from last 6 months

I Didn't receive certification certificate from last 6months after exam pass. can you suggest here. Moved from Microsoft 365 and Office | Development | Microsoft 365 Developer Program

Community Center | Not monitored
asked 2025-11-15T12:56:14.5933333+00:00
Yenuga Venkata Subrahmanyam 0 Reputation points
commented 2026-09-14T07:35:16.47+00:00
JuliaMarvin 22,530 Reputation points Volunteer Moderator
2 answers

Unknowingly charged for game pass

since the day I got this computer i've been unknowingly charged for the pc game pass that I was not aware of, i would like to ask for a refund on my most recent charge that happened today and is still pending, please and thank you

Windows for home | Windows 11 | Gaming
asked 2026-09-14T06:29:29.4033333+00:00
Josue smales 0 Reputation points
answered 2026-09-14T07:33:35.9166667+00:00
paulr0511 48,535 Reputation points Independent Advisor
1 answer

Architecture Guidance: Offer Type (AMA vs. SaaS) and Fabric Notebook Packaging

Hello Team, we are preparing to publish a new product to the Azure Marketplace and need your guidance on the correct Offer Type and supported deployment patterns for the architecture detailed below: We have analytics on azure specialization, data and AI,…

Azure | Azure ISV (Independent Software Vendor)
asked 2026-09-14T07:06:43.4133333+00:00
Golla Manish 0 Reputation points
answered 2026-09-14T07:29:33.2066667+00:00
Muhammad Bilal Khan 85 Reputation points
5 answers

so many folders

its hard to find documents with so many folder in so many different places, can that be changed to one locaton? put all folders i one location?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-14T04:23:55.6166667+00:00
Jim caughron 0 Reputation points
answered 2026-09-14T07:26:55.1933333+00:00
Muhammad Bilal Khan 85 Reputation points
1 answer

Windows crashes after freezing

Hello, My PC randomly sometimes crashes when I am doing random things. I couldn't find any causality yet as to when the PC crashes and restarts. It all has to do with the C: drive (Kingston SNV2S500G) going to 100% usage and the whole system freezing. I…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-13T08:58:29.0066667+00:00
Alexander 0 Reputation points
commented 2026-09-14T07:26:38.49+00:00
DaveM121 931.9K Reputation points Independent Advisor
1 answer

HYPER-V Default Switch corrupts hosts.ics and DNS stops working

Hi. I've seen Linux guests (I only run Linux VMs) losing access to DNS occasionally with HYPER-V on up to date Windows 10. They get no response from the DNS server on Default Switch. I've managed to track down that at those times the…

Windows for business | Windows Client for IT Pros | Storage high availability | Virtualization and Hyper-V
asked 2021-11-18T11:22:34.667+00:00
Kohtala 11 Reputation points
edited an answer 2026-09-14T07:25:11.0166667+00:00
Kohtala 11 Reputation points
1 answer

How to receive an sms message if error 399287 appear

I am the administrator of a Microsoft 365 business tenant and I am currently unable to access the Microsoft 365 Admin Center / Microsoft Entra Admin Center. The authentication process fails with: Error Code: 399287 Request ID: [Moderator note: Personally…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T06:25:07.08+00:00
Abdul Karim Al Khayari 0 Reputation points
edited an answer 2026-09-14T07:22:32.2166667+00:00
Dora-T 1,035 Reputation points Independent Advisor
1 answer

Update scan reports not installed when scanned via COM api despite update is installed `Update for Windows Security platform - KB5007651 (Version 10.0.29628.1000) `

On device update with title Update for Windows Security platform - KB5007651 (Version 10.0.29628.1000) is installed but when scanned for updates using script below same update appears again with same update id, revision and kb id. Update is not visible…

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2026-09-10T05:54:32.1466667+00:00
Yuvraj Garhwal 0 Reputation points
commented 2026-09-14T07:20:44.73+00:00
Daphne Huynh (WICLOUD CORPORATION) 1,385 Reputation points Microsoft External Staff Moderator
2 answers

Azure Virtual Desktop: Intermittent Freezing — Users Experience Random Session Hangs

Problem description I am experiencing intermittent session freezes in my Azure Virtual Desktop environment. Multiple users across different departments connect via the Remote Desktop client, and their sessions occasionally become unresponsive or freeze…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,161 questions
asked 2026-09-09T15:58:16.7766667+00:00
ClintonWilson-6317 0 Reputation points
answered 2026-09-14T07:19:20.9333333+00:00
Alex Burlachenko 25,285 Reputation points MVP Volunteer Moderator