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2 answers

Carnt get my emails

I bought a new apple phone about 3 weeks ago and carnt get my emails as my husbands email address keeps coming up I carnt remove this and I don’t know the password my husband passed away [--PII REMOVED--] I’m finding this very stressful as I’ve got…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T10:09:33.08+00:00
tina Gray 0 Reputation points
commented 2026-09-12T17:52:30.5466667+00:00
Lucus-V 12,875 Reputation points Microsoft External Staff Moderator
1 answer

No sound on my You tube

My You tube does not have sound, why not? Is there a reason why you cannot answer an short question?

Windows for home | Other | Devices and drivers
asked 2026-09-10T11:53:11.9866667+00:00
Jamie Fenlon 5 Reputation points
commented 2026-09-12T17:52:12.1+00:00
Lucus-V 12,875 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

Im trying to start the Windows Update Service on services but it keeps on saying Windows could not start the Windows Update Service on Local Computer

Seriously, I've tried every tutorial i could find but nothing worked. I dont know what else to do. Please help me! Note: I'm on Windows 10 and I cannot get Windows 11 at the moment right now.

Windows for home | Windows 10 | Windows update
asked 2026-09-07T23:44:04.6233333+00:00
Daniel Omorogie 20 Reputation points
commented 2026-09-12T17:51:49.5033333+00:00
Daniel Omorogie 20 Reputation points
2 answers

Something happened and your pin isn't available.

After a BIOS update, the sign-in screen displays the message: “Something happened and your PIN isn’t available.” For clarity, I am using genuine software, keep my system up to date, maintain a clean environment, and do not make unnecessary changes to…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-02-11T01:38:20.9+00:00
Mudit Sharma 0 Reputation points
commented 2026-09-12T17:50:10.5933333+00:00
Mike Hulin 0 Reputation points
2 answers

Drag and Fill not working in Excel

I have confirmed that the "Enable fill handle and cell drag-and-drop" option is checked. Also the "Show paste options button when content is pasted" option is checked. Drag and Fill not working since last Microsoft update. I am…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T15:25:14.82+00:00
LCOX 0 Reputation points
commented 2026-09-12T17:47:45.9066667+00:00
EmilyS726 266.7K Reputation points Independent Advisor
3 answers

talk to an agent about word on mac not responding

Can't type in a Word document on my iMac. Filled in one page then everything I had typed totally disappeared. This has been going on for days. At the bottom of my page it says "accessibility: Investigate" And Another message says "Document…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-11T21:36:33.76+00:00
Deirdre Henderson 0 Reputation points
answered 2026-09-12T17:47:00.77+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
5 answers

excel copy paste not working

excel copy paste command not working from last two day , uninstall & installation again but its still not resolved .

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-10T13:09:19.3833333+00:00
jay sharma 10 Reputation points
commented 2026-09-12T17:45:31.69+00:00
EmilyS726 266.7K Reputation points Independent Advisor
1 answer

Is there a way to verify if a Windows VPN client is properly blocking IPv6 leaks without third-party tools?

I'm currently evaluating a VPN client on Windows 11 (version 23H2) and I want to make sure it's not leaking my real IP address through IPv6. The client claims to have "advanced leak protection," but I prefer to verify this myself using built-in…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-09-12T15:51:09.9833333+00:00
Amir 0 Reputation points
answered 2026-09-12T17:44:29.8033333+00:00
Marcin Policht 107.7K Reputation points MVP Volunteer Moderator
1 answer

Remove obsolete email

I owned a domain for more than 20 years. It renewed every March and I spent the year between March 2024 and March 2025 moving off it completely. I no longer have access to it. The one place I cannot seem to kill the old profile is on Microsoft Windows.…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-12T17:04:03.32+00:00
Kristin Brown 0 Reputation points
answered 2026-09-12T17:40:30.4733333+00:00
EmilyS726 266.7K Reputation points Independent Advisor
1 answer

how to fix error with Word document

I usually get this response when I open Miscrosoft word document" Word encounter an error, and cannot run it"

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-12T12:24:58.9133333+00:00
Ademidun Adedeji 0 Reputation points
commented 2026-09-12T17:36:35.71+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
1 answer

Sole Global Administrator locked out of Microsoft 365 tenant MFA Authenticator lost after phone replacement, no other admin, need Data Protection team escalation

I am the sole Global Administrator of a Microsoft 365 Business tenant for the domain Microsoft Authenticator was the only MFA method registered on my admin account. I replaced my mobile phone and the Authenticator credential did not transfer to the new…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-08-05T16:20:22.25+00:00
Helder Barroso 5 Reputation points
commented 2026-09-12T17:31:45.7666667+00:00
Tim David 0 Reputation points
2 answers

The activation server determined the specific product key has been blocked.

After several month away I return home and begin using my computers like I always have in the past and after about 30 minutes the screen goes black and then gives me a window telling me this copy of windows is not genuine which is pure BS. I try the…

Windows for home | Previous Windows versions | Licensing and activation
asked 2026-08-28T02:25:44.5266667+00:00
Dale Walsh 0 Reputation points
edited a comment 2026-09-12T17:31:41.12+00:00
Dale Walsh 0 Reputation points
2 answers

How to register my Office 2019 for Mac that I paid the life license

I bought Office Home & Business 2019 for Mac to use it permanently in my Macbook and it was working perfectly until Microsoft suddenly interfered my software version "ending support" which I don't need because Excel, Word and PowerPoint…

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
asked 2026-08-15T17:35:54.5933333+00:00
Renan E. Morera 5 Reputation points
commented 2026-09-12T17:26:48.0833333+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
1 answer

Outlook Login

I can't log into Outlook. Bell Aliant says it is a Microsoft problem, that you have to provide the correct settings.

Microsoft 365 and Office | Other
asked 2026-09-12T16:28:20.75+00:00
Carol Nicholson 0 Reputation points
answered 2026-09-12T17:24:30.4833333+00:00
DYARI BARHAM 37,661 Reputation points Independent Advisor
2 answers

People who are part of family subscription are not able to open MS apps or documents

Husband is using my laptop (primary is me, I pay the family subscription) but when he is logged in and attempting to use Word, it tells him it is unregistered. I use Word every day on this laptop. His account is part of the family subscription. Why is…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-12T14:18:52.7+00:00
Julie Counterman 0 Reputation points
answered 2026-09-12T17:15:33.8833333+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
1 answer

Problema no e-mail

hackearam meu outlook, e agora todas os e-mail que chega vem como rascunho sinalizado e fixado com uma mensagem, já redefini senha, troquei telefone, pedi pra sair de todos os links conectados, já desativei as regras e ainda sim continua com o mesmo…

Outlook | Web | Outlook.com | Email
asked 2026-09-12T16:13:48.0866667+00:00
Gabriel Reis 0 Reputation points
answered 2026-09-12T17:11:56.5033333+00:00
Jonathan Deives 81,355 Reputation points Independent Advisor
2 answers

One Note IPhone Issue

Is there anyone who has had an issue with iPhone syncing for One note. I’m stuck in read only and can not access or update my notes in one note on my phone. It is only working on my Mac and iPad. Any luck with this . Also having no pick in getting help…

Microsoft 365 and Office | OneNote | For home | iOS
asked 2026-09-12T16:26:20.5833333+00:00
Brandi S 0 Reputation points
answered 2026-09-12T17:10:13.0966667+00:00
John Jefferson Doyon 87,500 Reputation points Independent Advisor
3 answers

How to fix the camera issue that is occurring lately

Windows for home | Windows 11 | Performance and system failures
asked 2026-05-27T09:16:29.9666667+00:00
Zihaan Arbin 15 Reputation points
commented 2026-09-12T17:10:12.6366667+00:00
Keith Shears 0 Reputation points
2 answers

WSUS no Auto Restart

How we can set the client to auto restart after update installed? I already set restart timer to 15

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2026-08-13T23:28:23.3033333+00:00
Handian Sudianto 7,461 Reputation points
commented 2026-09-12T17:05:25.0833333+00:00
Adam J. Marshall 11,031 Reputation points MVP
1 answer

Alguien entro a mi cuenta personal de Outlook y me instalo un "email bombing"

El dia de ayer 11 de Sep despues de que mi celular se quedo sin bateria por 4 horas, al encenderlo me estaban llegando una infinidad de de correos cada 10 segundos actualmente va en 16,000 no puedo hacer que me dejen de lleagar correos que tienen…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-12T15:50:55.09+00:00
Valeria Infante 0 Reputation points
answered 2026-09-12T16:54:52.5933333+00:00
Hector FC 33,830 Reputation points Independent Advisor