Microsoft 365 and Office Subscription, account, billing Other MacOS

2 answers

How to register my Office 2019 for Mac that I paid the life license

I bought Office Home & Business 2019 for Mac to use it permanently in my Macbook and it was working perfectly until Microsoft suddenly interfered my software version "ending support" which I don't need because Excel, Word and PowerPoint…

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Renan E. Morera 5

commented

Stefan Blom 351.5K MVP Volunteer Moderator

1 answer

MS 365 Family subscription (renewed for the year in April) has disappeared from my account

Our MS Word does not work anymore om a Mac. Aree these related, how can this be resolved. We hve list the lst 3 days working time.

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David Baker 0

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DaveM121 929.7K Independent Advisor

2 answers

Microsoft upgrade through Apple

I am paying for Microsoft word through the Apple company. How can I upgrade my current account?

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Ted Louis Levy 0

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Kai-H 26,385 Microsoft External Staff Moderator

2 answers

Unable to join Microsoft 365 Family

Getting error message when trying to join Microsoft 365 on my Mac with family sharing link supplied by the organiser. Get error message "Sorry something went wrong". and TraceId: uupSDyjvMEaUU/uz.23.148

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Mal Edwards 0

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GsN5034 - IA 76,570 Independent Advisor

1 answer

Have an active subscription but won't let me activate on MAC

Hello, I have entered the 9th circle of hell with your chatbots since 730AM today, or 4 hrs, and all im trying to do is connect my microsoft 365 on my MAC with my subscription. I used a product key that I purchased through Apple and it is saying that…

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Megan Gwatney 0

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Kai-H 26,385 Microsoft External Staff Moderator

1 answer

I was charged full subscription instead of free month trial, please help

I was charged full transcription and paid 110$ !!! It said I will only be chargred after a month trial, I feel cheated and the worst thing is it's IMPOSSIBLE to do any meaningful support contact with either apple and microsoft. It's inconceivable they…

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Krzysiek Kowalski 0

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DaveM121 929.7K Independent Advisor

1 answer

On 19th I have subscribed for MS365 office business pro which is not compatible for MAC OS 12.7.6. Request for a compatible version

Yesterday have subscribed for a MS365 office - business pro installer. But installer that is received is not compatible to the existing MAC OS 12.7.6. Request if I can get a installer that is compatible to the given MAC version.

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Arun Saravanan 20

accepted

Arun Saravanan 20

2 answers

Do I have two subscriptions to Microsoft 365

I may have two subscriptions to Microsoft 365, family edition. One is under the e-mail ******@gmail.com and the other ******@icloud.com. The first may be on auto renew. The second I just signed for up today. Can you check?

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Diane Glass 0

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John Jefferson Doyon 87,160 Independent Advisor

3 answers

How to change outdated email address on account?

My account is tied to an out of date email to which I have no more access. How may I get into that account? I'm on MacOS

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Marcia MacRae 0

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Stefan Blom 351.5K MVP Volunteer Moderator

3 answers

How to CANCEL a subscription

Hello! I just activated this account today, choosing "1 month trial period". I entered my personal bank card details and I DO NOT want to be charged/purchase the subscription after 1 month. How can I remove this recurring…

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Gabriel Niculae 0

answered

lodughodu sodu 0

1 answer

paid for subscription but won't let me us on my MacBook Air

I was up for renewal in May but just paid beginning of this week for Microsoft 365 family but can't use on my MacBook Air keeps asking me to subscribed when I go into word getting frustrated want to speak to a person if possible as im slightly…

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Cameron McDonald 0

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Jeronimo Fuerte 45,760 Independent Advisor

2 answers

Outlook in Microsoft 365 receives email but can't send. Emails stuck in outbox.

Outlook in my 365 subscription receives emails but cannot send emails. I am using a Mac. David Lord

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David Lord 20

answered

David Lord 20

1 answer

Application not supporting Mac

Hi there, I am using word on a Mac, I have used this program for years through university. It stopped working saying my account no longer supports the application so i purchased my own subscription. Now when i try to log in, it tells me there is not…

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Madison Davis 0

edited an answer

EmilyS726 265.7K Independent Advisor

2 answers

Microsoft home and business 2019

Hi there, I had bought Microsoft Home and Business 2019 version in 2020 and been using it until last week and recently I keep being asked to activate it when opening its Apps my order number is 1297407504. could you please check and let me know how to…

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Seyoung Lee 0

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EmilyS_726 28,230 Volunteer Moderator

2 answers

Which subscription to cancel.

Like everyone else with microsoft wrror message 0 x0 I was forced despite having an active subscritopion already through apple to buy again. Yes I now have 2 subscriptions with 2 different apple ids but I have only one microsoft account. There is…

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sheri s 0

edited a comment

Alexandra T 0 Microsoft External Staff Moderator

1 answer

Stop automatic credit card charge

I am no longer using MS office/365 (on iMac, if that matters). I would like to cancel the subscription. Here is what I am running into: I have 2 emails used for sign-in. A Gmail account and the one generated by MS. When signed into Gmail, I enter the…

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Al H 20

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Al H 20

2 answers

have moved countries, can't pay for my subscription with new currency

Have moved countries (South Africa to UK), can't pay my renewal subscription with new currency

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Colin Rothman 0

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paulr0511 48,455 Independent Advisor

1 answer

Pengaduan Transaksi Mencurigakan "TOP UP E Commerce VAP-Microsoft*S" pada Rekening Mandiri

Kepada Tim Microsoft, Saya ingin mengajukan pengaduan terkait transaksi yang saya curigai tidak saya lakukan dan diduga terkait layanan Microsoft. Terdapat dua transaksi pada rekening Bank Mandiri saya dengan keterangan: 19 Juli 2026: TOP UP E Commerce…

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andri sr 0

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Kai-H 26,385 Microsoft External Staff Moderator

1 answer

No idea which subscription to cancel.

As per request i am starting a new thread. When the debacle started july 14 u had to download my software again from the App Store in order to get word, excel, and PowerPoint to work. Despite having an active subscription that i can sign into…

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sheri s 0

commented

sheri s 0

1 answer

error code 0x0

akun saya keluar, dan minta aktivasi ulang dengan memasukkan akun email, tapi muncul error code 0x0, bagaimana saya mengatasinya?

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gilang pratama 0

commented

Lucus-V 12,705 Microsoft External Staff Moderator

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS

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335 questions with Microsoft 365 and Office | Subscription, account, billing | Other | MacOS tags

How to register my Office 2019 for Mac that I paid the life license

MS 365 Family subscription (renewed for the year in April) has disappeared from my account

Microsoft upgrade through Apple

Unable to join Microsoft 365 Family

Have an active subscription but won't let me activate on MAC

I was charged full subscription instead of free month trial, please help

On 19th I have subscribed for MS365 office business pro which is not compatible for MAC OS 12.7.6. Request for a compatible version

Do I have two subscriptions to Microsoft 365

How to change outdated email address on account?

How to CANCEL a subscription

paid for subscription but won't let me us on my MacBook Air

Outlook in Microsoft 365 receives email but can't send. Emails stuck in outbox.

Application not supporting Mac

Microsoft home and business 2019

Which subscription to cancel.

Stop automatic credit card charge

have moved countries, can't pay for my subscription with new currency

Pengaduan Transaksi Mencurigakan "TOP UP E Commerce VAP-Microsoft*S" pada Rekening Mandiri

No idea which subscription to cancel.

error code 0x0